Aventine at DeLand

Summary of Reviews for Aventine at Deland:

• Some residents have expressed concerns about the facility's maintenance, including an out-of-service elevator, unpleasant odors, and general disrepair.
• Landscaping and cleanliness around the property have been noted as areas needing improvement, with reports of overflowing trash bins and unkempt sidewalks.
• Changes in management practices have led to dissatisfaction among some tenants, citing a lack of communication and responsiveness to issues.
• Despite these concerns, many residents have had positive experiences, praising the location, safety, and quietness of the property.
• The staff, including the property manager and maintenance team, have been commended for their professionalism and efforts to improve tenant satisfaction.
• Recent upgrades to the property and the addition of amenities such as a gym, walking trails, and an upgraded pool area are seen as positive developments.
• Customer service in the on-site restaurant has received high praise, particularly for the professionalism and kindness of the staff.
• There are mixed feelings about the transition from an assisted living/retirement center to an apartment complex, with some viewing it as a positive change towards creating a "healthy living community."
• A specific incident involving a confrontation with a new CEO over living conditions and accusations of smoking has been reported, causing distress to the tenants involved.
• Overall, while there are areas of concern, many residents appreciate the community and the efforts of some staff members to provide a pleasant living experience.