📞 Call for pricing and availability: (800) 780-8101

Autumn Care Of Norfolk

1401 Halstead Avenue, Norfolk, VA 23502

Nursing Home Respite Care Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(757) 857-0481

Estimated Pricing

Studio
Estimated $7,192

Price Comparison

  • Average City Price: $6,869
  • Average State Price: $8,271
  • Average National Price: $7,508


  • Exclusive Interview Insights

    Our team personally reached out and conducted an insightful interview with this community on Feb. 16, 2024. Here's what we learned:

    About Our Facility

    Our facility is a skilled nursing facility, not an assisted living community. This means we offer a higher level of medical care and support for our residents. Our services are designed for those who require skilled nursing care, including rehabilitation services for those recovering from a hospital stay or needing respite care.

    Admissions and Availability

    Admission to our facility does not operate on a waitlist basis but rather depends on the current availability of space within our facility.

    Pet Policy

    We understand the importance of companionship, which is why pets are allowed for medical reasons. This ensures that those who require the support of a service or emotional support animal can have their needs accommodated.

    Transportation Services

    For the convenience of our residents, we provide transportation services. Our facility has a van available to take residents to medical appointments, ensuring they have access to necessary healthcare services outside our facility.

    Dining Experience

    Our dining services offer a variety of options to cater to the dietary needs and preferences of our residents. We provide a menu with multiple choices, ensuring a pleasant dining experience for everyone.

    Our Staff

    Our dedicated team includes nurses, Certified Nursing Assistants (CNAs), Registered Practical Nurses (RPNs), and Licensed Practical Nurses (LPNs). We also have physicians and nurse practitioners who visit to provide medical care. Our staff is committed to providing high-quality care and support to all residents.

    Addressing Concerns

    Should residents or their families have any concerns or complaints, we have a social worker in the building who can address these issues. Concerns can also be directed to our nursing staff, ensuring that all feedback is heard and acted upon.

    Communication and Updates

    We maintain a strong online presence with a website and a business page for updates and information. Additionally, we provide a resident calendar and broadcast newsletters to keep residents and their families informed about upcoming events and activities, especially during holidays.

    Moving Assistance

    Understanding the challenges of moving, we offer assistance to residents who wish to bring personal furniture items, such as a recliner, into their living space. Our maintenance team is available to help with moving in, ensuring a smooth transition for new residents.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Norfolk

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Norfolk


    Community Reviews

    5.9
    Autumn Care Of Norfolk
    Based on My Caring Plan's proprietary scoring, including 56 reviews across the web

    Ranking

  • Ranking in City: 15 out of 22 communities in Norfolk
  • Ranking in State: 668 out of 739 communities in VA
  • Facility and Grounds B

    Care C

    Staff B


    Employee Reviews

    5.5
    Saber Healthcare Group
    Based on My Caring Plan's proprietary scoring, including 1041 reviews across the web

    The following insights are from employees that work in Virginia

    Employee Pay B

    Employee Staff B

    Employee Culture B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Autumn Care of Norfolk has received a mix of reviews from family members of residents. Some have praised the facility for its compassionate staff and effective rehabilitation services. One reviewer appreciated the efforts made to allow family visits to a dying relative, highlighting the staff's compassion. Another shared a positive experience regarding their father's stay, noting the cleanliness of the facility, the friendliness of the nurses, and the promptness of maintenance services.

    However, other reviews have raised serious concerns about the facility's management and care standards. Issues such as unreturned phone calls, unprofessional treatment of residents and their families, and a lack of empathy and communication have been mentioned. One particularly distressing account involved a resident passing away alone due to alleged negligence. Another review criticized the facility for the practice of "dumping," where a resident was discharged unexpectedly and without proper communication.

    Concerns about cleanliness and the physical state of the facility were also noted, with one reviewer mentioning a pervasive odor of urine and the need for renovations. Despite these criticisms, some reviews have highlighted improvements in the facility, attributing positive changes to new management and staff members who are described as caring and passionate about their work.

    Employees of Autumn Care of Norfolk have shared positive experiences as well, praising the welcoming atmosphere, the professionalism of the staff, and the cleanliness of the facility. They commend the facility for its patient care and express satisfaction with their employment there.

    In summary, while Autumn Care of Norfolk has been lauded for its rehabilitation services, staff compassion, and recent improvements, it has also faced significant criticism regarding its care standards, communication, and facility conditions. Prospective residents and their families may want to consider these mixed reviews when making decisions about care.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Connect with a Free Senior Living Advisor

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    Health

    Physical Therapy

    Occupational Therapy

    Speech Therapy

    24-Hour Skilled Nursing Care

    Post-Surgical Care

    Wound Care Management


    Services

    Medications

    Personal Care

    Personalized Care

    Pharmacy


    Activities

    Gardens

    Games

    Outings

    Museums

    Restaurants


    Room Amenities

    Home-Like Atmosphere


    Transportation

    Transportation



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 2
    Staffing rating: 1
    Quality measure rating: 1
    Long-term quality measure rating: 2
    Short-term quality measure rating: 1


    Nursing Home Overview

    Participation date: Aug. 23, 1991
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 120
    Total current residents: 107
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 9
    Number of payment denials: 0
    Number of fines: 1
    Total cost of fines: $7345


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2019-09-26 2019-11-14 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-09-26 2019-11-14 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2019-09-20 2019-10-18 C Emergency Preparedness Deficiencies Establish emergency prep training and testing.
    2019-09-20 2019-10-18 C Emergency Preparedness Deficiencies Establish staff and initial training requirements.
    2018-03-06 2018-06-01 F Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2018-03-06 2018-05-21 D Egress Deficiencies Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    2018-03-06 2018-06-01 D Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2018-03-06 2018-06-01 D Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2018-03-06 2018-05-21 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2018-03-06 2018-06-01 F Smoke Deficiencies Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
    2018-03-06 2018-06-01 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2018-03-06 2018-05-21 F Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2018-02-14 2018-03-30 C Emergency Preparedness Deficiencies Address subsistence needs for staff and patients.
    2018-02-14 2018-03-30 C Emergency Preparedness Deficiencies Establish policies and procedures for sheltering.
    2018-02-14 2018-03-30 C Emergency Preparedness Deficiencies Establish policies and procedures for volunteers.
    2018-02-14 2018-03-30 C Emergency Preparedness Deficiencies Establish staff and initial training requirements.

    Fines

    Fine Date Fine Amount
    2021-05-27 $7,345

    What is in the Neighborhood

    General Area Overview
    • The closest city is Norfolk which is 3.6 miles away and has a population of 246,393 (small city).
    • The average income is $46,277, which is very low compared to other zip codes.
    • Weather
      • High Temperature: 81
      • Low Temperature: 42
      • Average Temperature: 62.3
      • Day Breakdown: The area gets 169 days of rain, 8 days of snow and 186 days of sun
      • Precipitation: 2.5 inches a year

    Demographic Overview
    • The median age is 30.2 years old, very low compared to other cities.
    • 11.95% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
    • 6.78% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
    • The population is 1% American Indian and Alaska Native, 4% Asian, 40% Black or African-American, 6% Hispanic or Latino, and 47% White.

    Health and Safety Overview
    • The crime rate is 8.75 per 100 people which is very high compared to other cities.
      • Violent Crime: 2.02 incidents per 100 people
      • Property Crime: 6.13 incidents per 100 people
      • Drug-Related Crime: 0.21 incidents per 100 people

    Click the button above to explore the neighborhood

    Supermarkets

    Food Lion
    0.7 miles away
    Walmart Supercenter
    1.0 miles away
    Aldi
    1.1 miles away
    Walmart Neighborhood Market
    1.2 miles away
    BJ's Wholesale Club
    1.3 miles away

    Transportation

    Ingleside Road
    1.8 miles away
    Military Highway
    2.0 miles away
    Ballentine/Broad Creek
    2.2 miles away
    Newtown Road
    2.7 miles away
    NSU
    2.9 miles away

    None Found

    Banks

    Navy Federal Credit Union
    1.1 miles away
    Norfolk Municipal Federal Credit Union
    1.7 miles away
    BB&T
    2.3 miles away
    Chartway Federal Credit Union
    2.7 miles away
    Nae Federal Credit Union
    3.2 miles away

    Hospitals

    Lake Taylor Transitional Care Hospital
    1.0 miles away
    Sentara Leigh Hospital
    2.1 miles away
    Bon Secours DePaul Medical Center
    3.7 miles away
    Sentara Norfolk General Hospital
    4.2 miles away
    Children's Hospital of the King's Daughters
    4.2 miles away

    Pharmacies

    Target Pharmacy
    0.7 miles away
    Walgreen's
    0.9 miles away
    CVS Pharmacy
    1.6 miles away
    Rite Aid
    2.8 miles away
    Macarthur Pharmacy
    3.9 miles away

    Dentists

    Aspen Dental
    5.1 miles away
    Behl Orthodontics
    5.2 miles away
    Dr. Boyce
    5.3 miles away
    Family Dentistry
    5.5 miles away
    Beach Kids Dentistry
    5.5 miles away

    Parks

    Industrial Park - Azalea Little League
    0.3 miles away
    River Oaks
    0.4 miles away
    Lansdale
    1.0 miles away
    Poplar Hall Park
    1.7 miles away
    Azalea Acres Neighborhood Park
    1.7 miles away

    Places of Worship

    Trinity Episcopal Church
    4.8 miles away
    Monumental United Methodist Church
    4.8 miles away
    Saint Pauls Catholic Church
    4.9 miles away

    Shopping

    Macarthur Center
    3.7 miles away
    Pembroke Mall
    5.2 miles away
    Naval Exchange
    6.9 miles away
    Lynnhaven Mall
    9.1 miles away
    Chesapeake Square Mall
    10.8 miles away

    Culture

    Hofheimer Theater
    2.0 miles away
    Lakewood Music And Dance Center
    2.6 miles away
    Chrysler Hall
    3.5 miles away
    Harrison Opera House
    3.6 miles away
    Granby Theater
    3.8 miles away

    Restaurants

    IHOP
    0.7 miles away
    Sake
    0.8 miles away
    Golden City
    0.8 miles away
    Taco
    0.8 miles away
    Ruby Tuesday
    0.8 miles away

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    Google map of Autumn Care Of Norfolk

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.




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