Ashford Memory Care

Residents and their families have shared overwhelmingly positive experiences at Ashford Memory Care and Assisted Living. Many highlight the facility's cleanliness, beautiful decor, and secure environment. The staff, from caregivers to activity directors, are praised for their kindness, engagement, and genuine care, despite the challenges of the industry. Activities are diverse, catering to different interests and cognitive levels, though some noted a lack of variety on Sundays.

Communication with families is reported as good, with regular updates on residents' well-being. However, there are reminders to label personal items, as some have gone missing. The recent staff changes, including the loss of key administrative personnel, have caused concern among some families.

The quality of care, attention to detail, and the respectful, loving treatment of residents are consistently mentioned. The facility's atmosphere is described as peaceful, with opportunities for residents to socialize and engage in activities. The meals are tailored to individual needs and reportedly delicious.

Families express gratitude for the sensitivity and flexibility shown during the COVID-19 pandemic, allowing them to stay connected with their loved ones. The staff's dedication is highlighted, with many families feeling that their loved ones are treated as family. The transition to Ashford, even from out of state, has been described as smooth, with the staff's thoughtfulness and the facility's beauty and cleanliness being key factors in making residents feel at home.

Overall, Ashford is highly recommended by families for the compassionate care, excellent facilities, and the sense of community and belonging it provides to residents. The heartfelt appreciation for the staff's efforts in making the residents' final days comfortable and dignified is a common theme across the reviews.