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Arden Place Of Richland Hills
7146 Baker Blvd, Richland Hills, TX 76118
Based on 47 reviews
Services and Housing OptionsMemory Care, Nursing Home, Respite, Skilled Nursing, Rehabilitation
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Arden Place Of Richland Hills DescriptionIf you're in need of a place to stay for a short time after surgery or long-term care to help improve your quality of life, our nursing staff and therapists are more than happy to answer any questions you may have. We invite you to come see our beautiful environment and highly motivated associates that make Arden Place the exceptional place it is! Our skilled nursing staff and therapists are available to answer your questions and provide you with the care you need, whether it is short-term or long-term.
Respite CareYou and your partner need some time to relax and recharge. Arden Place of Richland Hills provides caregiver relief with our Restore and Rejuvenate program for your loved one, so you can take care of yourself. With this program, we hope to ease some of the burden that comes along with being a caregiver. We know how important it is for you to be able to take care of yourself, and we are here to help!
RehabilitationRehabilitation is a team effort that requires active participation from patients, family members, physicians, and other health professionals. Our team helps establish the best quality of life for you or your loved one by working together. Arden Place of Richland Hills provides inpatient physical therapy, occupational therapy, and speech therapy. The medical director is the driving force behind developing a personalized treatment program geared towards helping patients achieve independence and preventing further decline in function.
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AmenitiesArden Place of Richland Hills offers the best Life Enrichment department in the area with a variety of events, including church social gatherings, family and friends outings, and much more. The facility has a van with wheelchair lift for transportation needs, beauty/barber services for personal grooming, complimentary WiFi for connectivity, private rooms for privacy, complimentary TV subscription for entertainment, secure outdoor courtyard for leisure activities and several family gathering rooms for special occasions.
ServicesArden Place Of Richland Hills offers a wide variety of services to its residents. Their skilled nursing staff provide specialized care for those with pulmonary issues, respite care for family members needing a break from caretaking, rehabilitation therapy to help recover from injury or illness, and memory care for those with dementia or Alzheimer's. With these services, Arden Place Of Richland Hills strives to ensure that their residents receive the best possible care in a comfortable and supportive environment.
Memory Care Services and AmenitiesArden Place Of Richland Hills offers 24-hour nursing care for its memory care residents. To maximize social interaction, individual and group activities are provided. In addition, life-nurturing activities such as handyman child care and laundry folding stations are available to the residents. Memory Care safe courtyard provides a secure environment for the residents to enjoy outdoor activities. Reminisce books are also available to visually remind the resident of their many life achievements.
Respite Care Services and AmenitiesAt Arden Place of Richland Hills, respite care services provide a chance for friends and family to spend time together, or simply to relax. Residents have the opportunity to take care of errands such as shopping, exercising, getting a haircut, or going to the doctor. Family members can have peace of mind knowing that their loved one is in the care of another caring individual while they are away. Arden Place of Richland Hills ensures quality care when the primary caregiver is away.
Rehabilitation Services and AmenitiesArden Place of Richland Hills offers a comprehensive rehabilitation program, providing physical therapy, occupational therapy, speech and language pathology, and swallowing management services. Respiratory therapy is also available to help patients with breathing difficulties. The facility has all the amenities necessary for a successful rehabilitation experience, including a comfortable environment, experienced staff, and modern equipment. With this full range of services, Arden Place of Richland Hills can provide the best possible care for its patients.
Skilled Nursing Services and AmenitiesArden Place Of Richland Hills offers skilled nursing services and amenities to meet the needs of their residents. They provide both short-term rehabilitation and long-term care with 24-hour nursing care. Additionally, they offer a variety of rehabilitation services such as physical, occupational, and speech therapies. Other specialized services include restorative nursing, wound care, diabetes management, IV therapy, postoperative care, orthopedic recovery, discharge planning, social services, psychological services, hospice care, respite care, and on-site physician services.
on-site physician services
speech and language pathology
treatment of swallowing disorders
certified dementia practitioners
24-hour nursing care
restorative nursing services
physical, occupational, and speech therapies
activities of daily living
individual and group activities
Senior Living Videos
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 3
Staffing rating: 1
Overall quality rating: 4
Long-term quality rating: 4
Short-term quality rating: 4
Nursing Home Overview
Participation date: 2000-08-01
Ownership type: For Profit
Provider type: Medicare and Medicaid
Nursing home capacity: 114
Total current residents: 83
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of facility incidents: 4
Number of substantiated complaints: 4
Number of payment denials: 0
Number of fines: 5
Total cost of fines: $30,225
Overall RatingsArden Place Of Richland Hills is a nursing home facility with a mixed set of ratings. With a 2-star overall rating, falling as the second-lowest score possible, this nursing home unfortunately nests in the bottom 40% in terms of its overall rating, which is below the state average rating. Conversely, Arden Place shines in other areas. It lands within the top half of facilities in terms of health inspection ratings, which are slightly above the state average, showing their strong commitment to maintaining a healthy environment. Furthermore, it boasts a 4-star quality rating, an impressive score that places it as the second-highest available and ranks the nursing home in the top half of facilities for quality of care. This quality rating nudges a bit higher than the state average, demonstrating the quality care the residents receive.
Staff RatingsArden Place Of Richland Hills is a nursing home that, unfortunately, carries a rather disappointing 1-star staff rating. In terms of the nursing aid staffing hours per resident per day, it lies in the lowest 10% of all facilities, with an average of only 1.54 hours, beneath the state average of 1.92 hours. The facility performs better in the realm of LPN staffing, qualifying in the top half of facilities with a per resident, per day average of 0.87 hours, albeit still less than the state's average of 1.03. However, it falls into the bottom 20% for RN staffing hours and licensed staffing hours, with averages of 0.28 and 1.15 hours respectively, both less than the state averages of 0.37 and 1.4. On a brighter note, the nursing home ranks in the top 40% of facilities for its physical therapist staffing, offering an average of 0.07 hours per resident per day, which matches the state average.
Covid DataThe Arden Place of Richland Hills is an exceptional nursing home, recognized for its high vaccination rates among both its residents and staff. The facility boasts a resident vaccination rate of 94.8%, placing it in the top 10% of nursing homes across the country. This rate soars remarkably above the state average of 50.1%. Similarly, the dedicated staff at The Arden Place of Richland Hills have a vaccination rate of 70.8%, placing the facility among the top 20% of similar institutions. This is especially notable when considering that the state average for staff vaccination is a mere 20.9%. These figures underline the unwavering commitment of the Arden Place of Richland Hills to maintaining the health and safety of their residents and staff.
Quality MeasuresArden Place of Richland Hills is a 4-star highly-rated nursing home, which ranks among the top 10% of facilities in terms of the percentage of residents with ulcers, demonstrating a low prevalence of 1.1%, comparing favorably with the state's higher percentage of 7.08%. However, it finds itself in the bottom 30% pertaining to the percentage of residents who have received both antianxiety or hypnotic medication (24.41%) and antipsychotic medication (19.46%), both amounts surpassing the state norms of 22.06% and 9.7%, respectively. Arden Place also features among the top 20% when it comes to assessing residents whose ability to move independently has deteriorated, with an occurrence of 5.43%, which is substantially less than the state's 13.2%. This data reveals Arden Place of Richland Hills has its strengths and areas where it outperforms the state averages, but also presents some areas requiring careful attention.
Emergency and Hospitalization Quality MeasuresArden Place Of Richland Hills is commendably positioned within the top 40% of nursing homes concerning the rate of hospitalizations per 1000 days, recording a lower rate of 1.3 compared to the state's average of 1.98. However, despite a higher rate of outpatient emergency department visits per 1000 days, at 1.53 compared to the state's 1.24, the facility falls in the bottom 30% of institutions. Exceptionally, Arden Place ranks in the superior top 10% of all facilities concerning the percent of short-stay residents who had outpatient emergency department visits, maintaining a rate of 3.61, significantly lower than the state's 12.61 average. Nevertheless, the nursing home is in the bottom 20% for the percentage of short-stay residents rehospitalized after a nursing home admission, with a higher rate of 28.09 over the state's 24.31.
Things to do in the Area
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General Staff Rating
Care Staff Rating
Food Staff Rating
Activities and Services Rating
This place has a phenomenal staff that does everything they can to make certain that their residents are comfortable! Your loved ones will no doubt be in good, capable hands at this facility. You should definitely consider Lexington Place when making the difficult decision of trusting someone with the care of your loved ones!
This facility is one of the best. My sister is 78 years old and has been a caregiver all her life and is now a resident there. She loves it and everyone goes above and beyond to help their residents. My father in law is a resident there as well and both of them are very well taken care of. Bless everyone there.
This facility has been awesome for my mom! Sam, the social worker, goes above and beyond for the families; Allen (my mom’s favorite) spoils mom rotten with gentle attention; Chrissie has the patience of a saint when it comes to answering all my questions about billing, Jordan has a heart the size of Texas and Nurse Cindy is the kindest, most thorough nurse I’ve ever met! Communication with the staff has been fantastic! They all take the time to listen and answer my millions of questions. We are so blessed with such wonderful people who provide exceptional care for my mother!
This facility needs new administration. The lady in charge of the business office is extremely disrespectful. The administrator gives completely false information and doesn’t share the truth. Nurses decide if clothing that is brought in for residents should be given to them or kept aside because they are too nice. While on hospice and dying, the nurses can’t even keep their hair brushed or give timely medication. The elderly are not treated right in this facility. And sadly, because of Covid they are getting away with it. Absolutely horrible.
My father was on Hospice and stayed 5 days at Arden Place of North Richland Hills and I believe he was neglected by staff. I am only writing this to help others to be aware that during Covid time and no visitation times I believe it is not safe to have your loved one in this facility.
This place has takin care of my mother for over a year and they are all awesome and thru all this craziness of this pandemic they have done what has kept them all safe. It will all be over soon! Jordan, Allen , and all of the nurses and staff are doing there part for our members that are in there!
People, please read what I have to say! This place should be shut down permanently! These people (inhumans, actually) who run the place are not only liars, manipulators, deceivers, and judgmental creeps, they are an unscrupulous lot! They aren't worthy of being called 'human'! When I chose to put my elderly mother in this facility upon leaving the hospital back in December of last year, I had no idea what I was getting into. I had no idea at the time that THEY WOULD EVENTUALLY HOLD MY MOTHER HOSTAGE in the place!!! They have managed to destroy my mother and our entire family!! They are the Devil's own disciples and the most horrific humans I've ever dealt with! Message me on facebook for more details of their sinister, diabolical plots and I'll inform anyone interested of what callous, low-life scums these people are!
If you are looking for a secure place for your loved one, this is it. The caring, compassionate staff here is amazing. They take their time with their residents and make sure all of their needs are met. It is not the newest building on the block. But don't discount this place because of its cover. Chandeliers and fancy decor doesn't take care of your loved one when they are in need of a bath or help with their dining experience.
My Mom Betty Van was at your Home in Aug and September of Last Year . I was dissappointed in the care that she received. One Sunday a came and all My Mom had on was her fake fur coat. She had no clothes under neath , and the nurse SAID ON HER CLOTHES WERE IN THE LAUNDRY AND WOULD NOT BE DONE FOR THREE DAYS. i THEN WALKED OVER MYSELF TO THE LAUNDRY ROOM AND GOT SOMETHING SHE COULD WEAR. THIS WAS TOTALLY UNPROFESSIONAL FOR A FACILITY TO TREAT MY MOM LIKE THIS.. tHIS WAS NOT THE ONLY TIME.... ALSO THE THEFT OF dIAMOND RING WAS UNCALLED FOR.. STILL WORKING ON THIS INCIDENT MYSELF TO GET SOME RESOLUTION. mARGARET lUSBY
They seem to really take an interest in the people staying there. I have been on several occasions now that my mom is a resident. They had a very nice Valentines party yesterday for the majority of residence that could attend. They even awarded a King and Queen on Valentines by a majority vote. Very sweet recognition and lots pictures were taken.
My dad moved in over ten years ago when it was Lexington place. He needed more time and care than what could have been provided at home. Mom had passed and he would have been eating cat food if left alone. Dad never resisted going into a nursing facility, so that was a blessing. He made friends quickly and flourished. His best friend was an employee named Alan Driscoll. Alan went above and beyond to make sure dad was clean, had a fresh shave, and since dad was a picky eater would pull together something he'd eat. Dad was taken on drives to see Christmas lights and small road trips when he was up to it. Alan also is great on the piano, and has a beautiful voice, so a mid afternoon concert and sing along was not unusual. All in all I'd say that the place is certainly not grand, but the patients are not suffering in any way. For a family with few options when helping a loved one, I'd say this is the best choice. PS give the great big teddy bear Angel in disguise Alan a hug for me if you find yourself there.
Oh my god I don't even know where to start. First and foremost, our grandmother passed away at this nursing home yesterday. She had tested positive for Covid on November 20. They had sent her to the hospital because her oxygen levels were low and she wasn't as responsive as she had been (not fighting the oxygen mask and such). While at the hospital she seemed to be doing better. They decided to release her back to Arden Place. Literally two days later we received a phone call informing us that she had fallen (why we weren't watching an obviously fall risk individual is beyond me) and was headed back to the hospital. The hospital calls us and let's us know that she has a fractured hip that needs surgery to fix, along with a feeding tube because she is having trouble swallowing (first we've heard this). Unfortunately because of Covid she is not surgery released. She just wasn't strong enough, and they recommended hospice. They sent her back to the nursing home. During her last few days we set up a FaceTime to be able to say our goodbyes, and come five o'clock that evening (and no phone call) we had to call them, to only be told they didn't know what we were talking about. It's now 12:00 on the following day and there still hasn't been a phone call from them in any way offering condolences or even acknowledging the death. Although we did receive a phone call last night from the nurses aide asking what we would like done with her items that we had dropped off over two months ago (October 7th) that they had not given to her yet. We are beyond upset with this facility. This has been the worst experience. I absolutely hate not knowing what our grandmother has gone through these past almost nine months, which at first was because of precautions for Covid, then actually having Covid). I would never recommend this facility to my worst enemy, let alone anybody else. Please do your research.
I would like to Thank all Fawncyne Worley, Allan and Tya and all the team for all the love and care they gave my Pop there at Arden place and for the beautiful arrangement they sent me after his passing. I couldn’t have had him in a better home. Much love to you all. Annetta
This was a horrible experience. The Arden place is deceiving. The photos on their website are nothing like the actual rooms. The first and only night I was there people were looking in my room peeping in and staring. That room also had multiple people in it with a mattress next to the people. I demanded my release the morning as I was not receiving any therapy which was why I went there to begin with. It was literally nauseating. If you care for your family, friends, or anyone DO NOT GO there. Property was not returned which I called about and “the note given to the laundry magically disappeared. A real slum hub. They unwillingly signed my release When they saw me leave with my friend and and reported me to adult protection services. Rating is -negative 100
Horrible. The administration in this facility needs to be replaced. The business office lady (Chrissie) is extremely disrespectful. The administrator (Jordan) gives false information even though she says later that she knows the correct information. The nurses decide to not give residents clothing and personal items brought in for them by family (and for our case, she passed away and never received them). While on hospice the nurses can’t take the time to brush the residents hair or give medication timely so the dying are extremely uncomfortable. The social worker doesn’t relay phone calls for FaceTime that she personally set up to the staff. Please don’t put your loved ones in this facility. It was the worst decision we ever made.
Wow don't know where these people that are commenting are from are not sure they even went to visit their family but this place is like prison. No activities no games no nothing. Unfortunately can't afford anything else at the moment. If you don't have to take your loves one here..DON'T
This place is horrible! Residents are ignored and mistreated by staff, the food is always cold, there are flies everywhere, and the list goes on. My mother-in-law was never given any type of physical therapy after being approved. She asked for a bedside commode and was told they didn't have one. She then asked for a bedpan and again was told they did not have one and that she could just go in her diaper. They would make her sit in soiled diapers for an hour or longer before changing her. There was always an excuse for the wait. The last straw was when she became ill and they ignored it until it was too late. Then the nurse ignored her when she was telling him she needed to go to the hospital. She ended up spending seven days in ICU. The administrator is a joke. You may as well not bother speaking to her about your concerns. She will always ask for the name of the employee or employees involved and the time of day the incident occurred and then she sides with the employees after providing the information to her. Medical notes are also made up of many lies, which is proving it difficult for us to find a new facility that will take my mother-in-law. Please do your research and do not send your loved one to this facility.
This place is a Hot mess do your Homework ppl don't just put your loved ones somewhere because they talk a good game the food is always cold they wash everybody's cloths together always short of help but when state come in they manage to find help the Administrator is never available her door is always closed she doesn't even speak the HR person is over loaded with work payroll is messed up on a daily and they just tell you sorry and you can not survive off 10 dollars and hour and the work that you have to do is not even worth 10 dollars getting them dressed finding cloths and socks and shoes bathing feeding changing them. I feel sorry for people who have to live there and deal with that mess
Health and Fire Safety Deficiencies
The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
|Severity of Deficiency||Isolated||Pattern||Widespread|
|Immediate jeopardy to resident health or safety||J||K||L|
|Actual harm that is not immediate jeopardy||G||H||I|
|No actual harm with potential for more than minimal harm that is not immediate jeopardy||D||E||F|
|No actual harm with potential for minimal harm||A||B||C|
Fire Safety Deficiencies
|Survey Date||Correction Date||Letter||Category||Description|
|2022-06-15||2022-06-15||D||Smoke Deficiencies||Provide properly protected cooking facilities.|
|2022-06-15||2022-06-21||E||Smoke Deficiencies||Inspect, test, and maintain automatic sprinkler systems.|
|2022-06-15||2022-07-13||C||Services Deficiencies||Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.|
|2021-03-25||2021-04-30||C||Services Deficiencies||Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.|
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