Arden Place Of Richland Hills

Justin Brown

2019-01-01

This place has a phenomenal staff that does everything they can to make certain that their residents are comfortable! Your loved ones will no doubt be in good, capable hands at this facility. You should definitely consider Lexington Place when making the difficult decision of trusting someone with the care of your loved ones!

Vero Bernal

2019-01-01

Rude and disrespectful

Annetta Adams

2021-05-27

This facility is one of the best. My sister is 78 years old and has been a caregiver all her life and is now a resident there. She loves it and everyone goes above and beyond to help their residents. My father in law is a resident there as well and both of them are very well taken care of. Bless everyone there.

Peggi McNairn

2021-03-20

This facility has been awesome for my mom! Sam, the social worker, goes above and beyond for the families; Allen (my mom’s favorite) spoils mom rotten with gentle attention; Chrissie has the patience of a saint when it comes to answering all my questions about billing, Jordan has a heart the size of Texas and Nurse Cindy is the kindest, most thorough nurse I’ve ever met! Communication with the staff has been fantastic! They all take the time to listen and answer my millions of questions. We are so blessed with such wonderful people who provide exceptional care for my mother!

Stephanie Allred Johnson

2021-01-14

This facility needs new administration. The lady in charge of the business office is extremely disrespectful. The administrator gives completely false information and doesn’t share the truth. Nurses decide if clothing that is brought in for residents should be given to them or kept aside because they are too nice. While on hospice and dying, the nurses can’t even keep their hair brushed or give timely medication. The elderly are not treated right in this facility. And sadly, because of Covid they are getting away with it. Absolutely horrible.

Tammy Hampton

2020-10-03

My father was on Hospice and stayed 5 days at Arden Place of North Richland Hills and I believe he was neglected by staff. I am only writing this to help others to be aware that during Covid time and no visitation times I believe it is not safe to have your loved one in this facility.

Ronda Nickens

2020-04-10

This place has takin care of my mother for over a year and they are all awesome and thru all this craziness of this pandemic they have done what has kept them all safe. It will all be over soon! Jordan, Allen , and all of the nurses and staff are doing there part for our members that are in there!

Robin Manley

2019-05-15

Great staff! Great care! Love this place!

Cathy Copeland-Clark

2019-05-14

The caring staff, and home like atmosphere.

Krystle Nackpomminh

2019-05-02

People, please read what I have to say! This place should be shut down permanently! These people (inhumans, actually) who run the place are not only liars, manipulators, deceivers, and judgmental creeps, they are an unscrupulous lot! They aren't worthy of being called 'human'! When I chose to put my elderly mother in this facility upon leaving the hospital back in December of last year, I had no idea what I was getting into. I had no idea at the time that THEY WOULD EVENTUALLY HOLD MY MOTHER HOSTAGE in the place!!! They have managed to destroy my mother and our entire family!! They are the Devil's own disciples and the most horrific humans I've ever dealt with! Message me on facebook for more details of their sinister, diabolical plots and I'll inform anyone interested of what callous, low-life scums these people are!

Laura Noel Tracy

2019-04-01

I proudly work here, love the entire staff and all our precious residents!

Marilyn Nobles

2019-02-24

CNA"S and Nurse's care about the resident they go above and beyond the call of duty ..Staff it self work very hard and diligently to take care the residents yes I reccomend this place it's like home away from home..

Allan Driscoll

2018-05-13

Great food! Wonderful care provided for the residents, I wouldn't want my family member anywhere else... as well as an 'Exceptional activity program'...check out the monthly activity calendar.

Lisa Jo Kuhlman

2018-04-18

If you are looking for a secure place for your loved one, this is it. The caring, compassionate staff here is amazing. They take their time with their residents and make sure all of their needs are met. It is not the newest building on the block. But don't discount this place because of its cover. Chandeliers and fancy decor doesn't take care of your loved one when they are in need of a bath or help with their dining experience.

Margaret Lusby

2018-03-10

My Mom Betty Van was at your Home in Aug and September of Last Year . I was dissappointed in the care that she received. One Sunday a came and all My Mom had on was her fake fur coat. She had no clothes under neath , and the nurse SAID ON HER CLOTHES WERE IN THE LAUNDRY AND WOULD NOT BE DONE FOR THREE DAYS. i THEN WALKED OVER MYSELF TO THE LAUNDRY ROOM AND GOT SOMETHING SHE COULD WEAR. THIS WAS TOTALLY UNPROFESSIONAL FOR A FACILITY TO TREAT MY MOM LIKE THIS.. tHIS WAS NOT THE ONLY TIME.... ALSO THE THEFT OF dIAMOND RING WAS UNCALLED FOR.. STILL WORKING ON THIS INCIDENT MYSELF TO GET SOME RESOLUTION. mARGARET lUSBY

KJ Adams

2017-02-15

They seem to really take an interest in the people staying there. I have been on several occasions now that my mom is a resident. They had a very nice Valentines party yesterday for the majority of residence that could attend. They even awarded a King and Queen on Valentines by a majority vote. Very sweet recognition and lots pictures were taken.

Teresa Blackmon

2014-08-03

Great staff! Doing such a good job with my mother in law!

Vicki Neal

2013-11-16

I love the staff here!

Christina P.

2021-05-26

My dad moved in over ten years ago when it was Lexington place. He needed more time and care than what could have been provided at home. Mom had passed and he would have been eating cat food if left alone. Dad never resisted going into a nursing facility, so that was a blessing. He made friends quickly and flourished. His best friend was an employee named Alan Driscoll. Alan went above and beyond to make sure dad was clean, had a fresh shave, and since dad was a picky eater would pull together something he'd eat. Dad was taken on drives to see Christmas lights and small road trips when he was up to it. Alan also is great on the piano, and has a beautiful voice, so a  mid afternoon concert and sing along was not unusual. All in all I'd say that the place is certainly not grand, but the patients are not suffering in any way. For a family with few options when helping a loved one, I'd say this is the best choice. PS give the great big teddy bear Angel in disguise Alan a hug for me if you find yourself there.

James J.

2021-01-14

Oh my god I don't even know where to start. First and foremost, our grandmother passed away at this nursing home yesterday. She had tested positive for Covid on November 20. They had sent her to the hospital because her oxygen levels were low and she wasn't as responsive as she had been (not fighting the oxygen mask and such). While at the hospital she seemed to be doing better. They decided to release her back to Arden Place. Literally two days later we received a phone call informing us that she had fallen (why we weren't watching an obviously fall risk individual is beyond me) and was headed back to the hospital. The hospital calls us and let's us know that she has a fractured hip that needs surgery to fix, along with a feeding tube because she is having trouble swallowing (first we've heard this). Unfortunately because of Covid she is not surgery released. She just wasn't strong enough, and they recommended hospice. They sent her back to the nursing home. During her last few days we set up a FaceTime to be able to say our goodbyes, and come five o'clock that evening (and no phone call) we had to call them, to only be told they didn't know what we were talking about. It's now 12:00 on the following day and there still hasn't been a phone call from them in any way offering condolences or even acknowledging the death. Although we did receive a phone call last night from the nurses aide asking what we would like done with her items that we had dropped off over two months ago (October 7th) that they had not given to her  yet.  We are beyond upset with this facility. This has been the worst experience. I absolutely hate not knowing what our grandmother has gone through these past almost nine months, which at first was because of precautions for Covid, then actually having Covid). I would never recommend this facility to my worst enemy, let alone anybody else. Please do your research.

Annetta Adams

2021-11-01

I would like to Thank all Fawncyne Worley, Allan and Tya and all the team for all the love and care they gave my Pop there at Arden place and for the beautiful arrangement they sent me after his passing. I couldn’t have had him in a better home. Much love to you all. Annetta

Tapanga Jordan

2021-10-01

The ladies there are very disrespectful

Laurie Swain

2021-05-01

This was a horrible experience. The Arden place is deceiving. The photos on their website are nothing like the actual rooms. The first and only night I was there people were looking in my room peeping in and staring. That room also had multiple people in it with a mattress next to the people. I demanded my release the morning as I was not receiving any therapy which was why I went there to begin with. It was literally nauseating. If you care for your family, friends, or anyone DO NOT GO there. Property was not returned which I called about and “the note given to the laundry magically disappeared. A real slum hub. They unwillingly signed my release When they saw me leave with my friend and and reported me to adult protection services. Rating is -negative 100

PJ McNairn

2021-04-01

This facility has been great for my mother! The nurses are very good about communicating with me if my mother has any needs. The attendants are so kind and thoughtful with Mom. And she loves the food! I’m so glad we found Arden Place!

Caleb Johnson

2021-02-01

Horrible. The administration in this facility needs to be replaced. The business office lady (Chrissie) is extremely disrespectful. The administrator (Jordan) gives false information even though she says later that she knows the correct information. The nurses decide to not give residents clothing and personal items brought in for them by family (and for our case, she passed away and never received them). While on hospice the nurses can’t take the time to brush the residents hair or give medication timely so the dying are extremely uncomfortable. The social worker doesn’t relay phone calls for FaceTime that she personally set up to the staff. Please don’t put your loved ones in this facility. It was the worst decision we ever made.

Melinda May

2021-01-01

Wow don't know where these people that are commenting are from are not sure they even went to visit their family but this place is like prison. No activities no games no nothing. Unfortunately can't afford anything else at the moment. If you don't have to take your loves one here..DON'T

Linda Monroe

2020-01-01

My mom was there for 14 years. She was happy there. The activities were superb and she received good quality care. I recommend this place highly. Linda Monroe...daughter

Denise Maly

2019-01-01

This place is horrible! Residents are ignored and mistreated by staff, the food is always cold, there are flies everywhere, and the list goes on. My mother-in-law was never given any type of physical therapy after being approved. She asked for a bedside commode and was told they didn't have one. She then asked for a bedpan and again was told they did not have one and that she could just go in her diaper. They would make her sit in soiled diapers for an hour or longer before changing her. There was always an excuse for the wait. The last straw was when she became ill and they ignored it until it was too late. Then the nurse ignored her when she was telling him she needed to go to the hospital. She ended up spending seven days in ICU. The administrator is a joke. You may as well not bother speaking to her about your concerns. She will always ask for the name of the employee or employees involved and the time of day the incident occurred and then she sides with the employees after providing the information to her. Medical notes are also made up of many lies, which is proving it difficult for us to find a new facility that will take my mother-in-law. Please do your research and do not send your loved one to this facility.

Jazaline White

2019-01-01

This place is a Hot mess do your Homework ppl don't just put your loved ones somewhere because they talk a good game the food is always cold they wash everybody's cloths together always short of help but when state come in they manage to find help the Administrator is never available her door is always closed she doesn't even speak the HR person is over loaded with work payroll is messed up on a daily and they just tell you sorry and you can not survive off 10 dollars and hour and the work that you have to do is not even worth 10 dollars getting them dressed finding cloths and socks and shoes bathing feeding changing them. I feel sorry for people who have to live there and deal with that mess