📞 Call for pricing and availability: (800) 780-8101
Ambassador Nursing & Rehab Center
4900 North Bernard, Chicago, IL 60625
For Pricing & Availability
(800) 780-8101To Reach a Resident
(773) 583-7130Estimated Pricing
Price Comparison
Ambassador Nursing & Rehab Center Description
Whether you're choosing Ambassador for a short-term rehabilitation stay or for the long-term, we know you will soon be happy to consider this your home away from home. It's convenient urban location is close to shopping, restaurants and public transportation. Your recovery, comfort and well-being are of utmost importance to us. It is our privilege to partner with you in your healthcare while you're here. Our dedicated and friendly multidisciplinary team is focused on your goals and celebrating your progress as you recuperate, regain health, and improve function. We're glad you're here!
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
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Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews for the Ambassador nursing center present a mixed picture, with some highlighting positive changes and others expressing serious concerns. A few reviewers have noted improvements under new management, praising the responsiveness and professionalism of the staff, including the new administrator. The food and the care provided to residents have been commended by some, with mentions of exceptional meals and friendly, hardworking staff.
However, numerous reviews raise significant issues regarding the quality of care, cleanliness, and overall management. Concerns include neglect, unprofessional behavior from staff, poor communication, and a lack of effective rehabilitation services. There are alarming reports of residents experiencing rapid health declines, unaddressed medical needs, and a general atmosphere of disrespect towards residents. Some reviews call for state and federal investigation, citing instances of potential abuse and negligence.
While there are mentions of a few compassionate staff members, the overall sentiment suggests a facility struggling with consistency in care quality and staff behavior. The experiences shared range from appreciation for the care received to urgent pleas for oversight and improvement. Prospective residents and their families are advised to consider these varied experiences carefully.
Reviews
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Health
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 2
Quality measure rating: 4
Long-term quality measure rating:
4
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: May 16, 1977
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 190
Total current residents: 133
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 3
Number of
substantiated complaints: 26
Number of payment denials: 1
Number of fines: 4
Total cost of fines: $69191
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-09-15 | 2022-09-29 | F | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2022-09-15 | 2022-09-27 | F | Emergency Preparedness Deficiencies | Develop Emergency Preparedness policies and procedures. |
| 2022-09-15 | 2022-09-27 | E | Construction Deficiencies | Use approved construction type or materials. |
| 2022-09-15 | 2022-09-27 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2022-09-15 | 2022-09-16 | E | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2022-09-15 | 2022-09-19 | F | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2022-09-15 | 2022-09-19 | F | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2022-09-15 | 2022-09-15 | F | Smoke Deficiencies | Have an enclosure around a vertical opening shaft. |
| 2022-09-15 | 2022-10-12 | E | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2022-09-15 | 2022-09-17 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2022-09-15 | 2022-10-12 | F | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2022-09-15 | 2022-09-28 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-09-15 | 2022-09-28 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2022-09-15 | 2022-09-17 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2022-09-15 | 2022-09-25 | F | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2022-09-15 | 2022-09-28 | F | Services Deficiencies | Have elevators that firefighters can control in the event of a fire. |
| 2022-09-15 | 2022-09-16 | E | Services Deficiencies | Install properly constructed and protected linen or trash chutes. |
| 2022-09-15 | 2022-09-28 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2022-09-15 | 2022-09-28 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2022-09-15 | 2022-09-28 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2022-09-15 | 2022-11-04 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2022-09-15 | 2022-09-19 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-04-23 | 2023-05-09 | D | Quality of Life and Care Deficiencies | Assist a resident in gaining access to vision and hearing services. |
| 2023-04-14 | 2023-05-03 | F | Environmental Deficiencies | Make sure that a working call system is available in each resident's bathroom and bathing area. |
| 2023-01-22 | 2023-02-07 | E | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2022-10-17 | 2022-10-21 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-09-16 | 2022-09-28 | D | Resident Rights Deficiencies | Allow residents to self-administer drugs if determined clinically appropriate. |
| 2022-09-16 | 2022-09-28 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2022-09-16 | 2022-09-28 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-09-16 | 2022-09-28 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2022-09-16 | 2022-09-28 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-09-16 | 2022-09-28 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2022-09-16 | 2022-09-28 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2022-09-16 | 2022-09-28 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2022-09-16 | 2022-09-28 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-09-16 | 2022-09-28 | E | Nutrition and Dietary Deficiencies | Have a policy regarding use and storage of foods brought to residents by family and other visitors. |
| 2022-07-06 | 2022-07-19 | G | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2022-06-29 | 2022-07-20 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-04-24 | 2022-04-29 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2022-02-18 | 2022-03-07 | D | Quality of Life and Care Deficiencies | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. |
| 2021-12-17 | 2022-01-11 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-09-09 | 2021-09-20 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2021-09-09 | 2021-09-20 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2021-09-09 | 2021-09-20 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-09-09 | 2021-09-20 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2021-09-09 | 2021-09-20 | D | Environmental Deficiencies | Make sure that a working call system is available in each resident's bathroom and bathing area. |
| 2021-09-09 | 2021-09-20 | D | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| 2021-08-25 | 2021-08-30 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-11-10 | 2021-11-26 | E | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2021-11-10 | 2021-11-26 | D | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
| 2021-11-10 | 2021-11-26 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2021-11-10 | 2021-11-26 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2021-11-10 | 2021-11-26 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-11-10 | 2021-11-26 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2021-11-10 | 2021-11-26 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2021-11-10 | 2021-11-26 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2021-11-10 | 2021-11-26 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-11-10 | 2021-11-26 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-11-10 | 2021-11-26 | G | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2021-04-09 | 2021-05-05 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-04-09 | 2021-05-05 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-03-26 | 2021-04-06 | D | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2021-03-05 | 2021-03-26 | D | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2020-12-15 | 2021-01-04 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2020-09-11 | 2020-10-02 | D | Resident Rights Deficiencies | Prepare residents for a safe transfer or discharge from the nursing home. |
| 2020-09-11 | 2020-10-02 | D | Resident Assessment and Care Planning Deficiencies | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. |
| 2020-09-11 | 2020-10-02 | G | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2021-01-22 | 2021-02-01 | F | Resident Rights Deficiencies | Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency. |
| 2021-01-22 | 2021-02-15 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-01-22 | 2021-02-15 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-01-22 | 2021-02-15 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2021-01-22 | 2021-02-15 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-11-21 | $19,059 |
| 2020-12-15 | $13,970 |
| 2021-11-10 | $13,320 |
| 2021-11-10 | $8,658 |
| 2022-01-31 | $663 |
| 2022-01-31 | $658 |
| 2022-06-29 | $45,900 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2021-11-10 | 39 |
What is in the Neighborhood
- The closest city is Lincolnwood which is 2.5 miles away and has a population of 12,646 (small town).
- The average income is $74,219, which is high compared to other zip codes.
- Weather
- High Temperature: 76
- Low Temperature: 26
- Average Temperature: 51.5
- Day Breakdown: The area gets 142 days of rain, 45 days of snow and 177 days of sun
- Precipitation: 2.1 inches a year
- The median age is 34.2 years old, low compared to other cities.
- 2.65% of the population are Veterans which is a very low percentage of Veterans compared to other cities.
- 21.08% of the population are Foreign-born which is a high percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 5% Asian, 26% Black or African-American, 24% Hispanic or Latino, and 42% White.
- The crime rate is 8.49 per 100 people which is very high compared to other cities.
- Violent Crime: 3.02 incidents per 100 people
- Property Crime: 4.84 incidents per 100 people
- Drug-Related Crime: 0.01 incidents per 100 people
- The average life expectancy in zip code is 77.83 years old, which is average compared to other zip codes.
- Air Quality: Good Days 157.0, Moderate Days 109.0, Unhealthy for Sensitive Groups Days 7.0, Unhealthy Days 1.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
The Sweden Shop
0.4 miles awayAndy's Fruit Ranch
0.4 miles awayALDI
0.7 miles awayTJ Dollar Bazaar
0.7 miles awayJewel-Osco
0.8 miles awayNone Found
Bus Stations
Kimball & Ainslie SB
0.1 miles awayKimball & Ainslie NB
0.1 miles awayLawrence & St. Louis WB
0.2 miles awayLawrence & St. Louis EB
0.2 miles awayKimball & Carmen SB (Farside)
0.2 miles awayBanks
Albany Bank & Trust
0.1 miles awayChase
0.4 miles awayWintrust - Mayfair
1.0 miles awayU.S. Bank
1.2 miles awayFifth Third Bank
1.3 miles awayHospitals
Swedish Covenant Hospital
0.7 miles awayKindred Hospital Chicago (North Campus)
1.3 miles awayKindred Chicago Central Hospital
2.2 miles awayMethodist Hospital of Chicago
2.2 miles awayCommunity First Medical Center
3.2 miles awayPharmacies
CVS Pharmacy
0.7 miles awayWalgreens
0.7 miles awayTarpey's Pharmacy
2.2 miles awayDentists
America's Best Dental Solutions
1.9 miles awayCicero Irving Park Dental
2.1 miles awayDental Works
2.1 miles awayFamily Dental
2.1 miles awayA&J Dental
2.2 miles awayParks
Kiwanis Park
0.2 miles awayEugene Field Park
0.3 miles awayEugene Field Natural Area
0.4 miles awayBuckeye Park
0.4 miles awayJensen Park
0.4 miles awayPlaces of Worship
Roberts Temple Church of God in Christ
11.3 miles awayShopping
Lincoln Village Shopping Center
1.5 miles awayLincolnwood Town Center
2.6 miles awayHarlem-Irving Plaza
4.9 miles awayDempster Commons
5.8 miles awayWater Tower Place
6.9 miles awayCulture
Prop Thtr
1.8 miles awayThe Art House
1.9 miles awayChicago Ballet Center
2.0 miles awayInside Out Art Studio
2.1 miles awayFilament Theatre
2.1 miles awayRestaurants
SUBO Filipino Kitchen
0.3 miles awayGreat Sea Chinese Restaurant
0.3 miles awayPisco Peruvian Restaurant & Bar
0.3 miles awayBan Po Jung
0.4 miles awaySheeba Mandi House
0.4 miles awayGet exact pricing & check availability
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