Altercare Zanesville

Reviews for the senior living facility present a mixed picture, highlighting both positive and negative experiences. Some reviewers commend the dedicated staff, good food, exceptional therapy department, and cleanliness of the facility. Activities such as daily events, a movie room, and a library are appreciated, contributing to a positive environment for residents.

However, several concerns have been raised regarding the care and management of the facility. Issues include poor treatment of residents, lack of responsiveness from staff, inadequate medical care, and neglect leading to serious health consequences. Complaints about the quality of food, delays in receiving medication, and unattended call buttons further contribute to the negative feedback. Additionally, there are reports of a hostile work environment and lack of accountability from the administration.

On a positive note, some reviews highlight a clean and well-kept campus, attentive staff, and a family-like atmosphere among employees. The facility is described as lovely with happy residents engaging in various activities, suggesting a vibrant community for some.

Concerns about room conditions, such as overcrowding and hygiene, have been mentioned, alongside issues with staff communication and care planning. There are alarming reports of insect infestations and disrespectful treatment towards both residents and their families.

In summary, while there are instances of commendable care and a supportive environment, significant concerns about resident treatment, staff behavior, and facility management need to be addressed to ensure the well-being and dignity of all residents.