📞 Call for pricing and availability: (800) 780-8101
Alden Estates Of Orland Park
16450 South 97Th Avenue, Orland Park, IL 60462
For Pricing & Availability
(800) 780-8101To Reach a Resident
(708) 403-6500Estimated Pricing
Price Comparison
Exclusive Interview Insights
Our team personally reached out and conducted an insightful interview with this community on Feb. 16, 2024. Here's what we learned:
About Alden State Suburban Park
Alden State Suburban Park is a senior living community that specializes in skilled nursing and rehabilitation services. Catering to both short-term and long-term care needs, the facility is designed to support individuals recovering from hospital visits or those requiring extended nursing care and rehabilitation services.
Types of Care Offered
- Skilled Nursing
- Rehabilitation
- Short-Term Stays
- Long-Term Care
Admission and Payment
Admission to Alden State Suburban Park is primarily referral-based, with occasional waitlists depending on the current occupancy and demand. The facility accepts various payment options, including Medicaid and Medicare, ensuring accessibility to a broad range of individuals in need of care.
Pet Policy
Pets are not allowed within the facility, aligning with the community's policies and regulations to ensure a safe and comfortable environment for all residents.
Transportation Services
While Alden State Suburban Park does not directly provide transportation services, arrangements can be made through external companies. These services are facilitated based on the patient's insurance coverage, ensuring residents have access to necessary medical appointments, including dialysis or doctor's visits.
Dining Experience
The dining experience at Alden State Suburban Park offers flexibility to its residents. Individuals can choose to eat in their rooms or in the communal dining room, catering to personal preferences and needs.
Staff and Medical Support
The facility is staffed with a dedicated team of healthcare professionals, including Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs) available 12 hours a day. Additionally, a specialized wound care team is on-site, and nurse practitioners or physicians from outside providers visit as needed.
Safety Measures
Ensuring the safety and well-being of its residents, Alden State Suburban Park is equipped with call lights in every room, allowing residents to easily request assistance whenever necessary.
Communication and Engagement
While the facility maintains a website, direct communication with residents' families and friends is primarily conducted through phone calls. For resident engagement and to keep the community informed of upcoming events or activities, the activity department publishes newsletters or calendars.
Addressing Concerns and Complaints
Should residents or their families have any concerns or complaints, they are encouraged to speak directly with the nursing staff or request to speak with the appropriate person in charge. This approach ensures that issues are addressed promptly and effectively.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Orland Park
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Orland Park
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Orland Park
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Summary of Reviews:
- Several reviews express deep dissatisfaction with the care provided, citing instances of neglect, unprofessionalism, and lack of communication. Concerns include severe understaffing, delayed responses to patient needs, and inadequate management of health issues leading to serious consequences.
- Some reviewers report tragic experiences, including the loss of loved ones under the facility's care, with complaints about the handling of such situations and lack of timely communication.
- On the positive side, there are mentions of excellent care by some staff members, particularly noting the quality of the food prepared by Chef Mario and the efforts of specific nurses and therapists. Positive experiences also highlight the facility's cleanliness and the absence of unpleasant odors.
- Feedback on the facility's environment is mixed, with some appreciating the amenities and activities available for lucid and mobile residents, while others criticize the care level for those with dementia or less mobility.
- Several reviews call for significant improvements in staffing levels and the quality of care, with some suggesting that the facility should be closed or thoroughly investigated.
- A few reviews commend the facility for its caring employees, enjoyable events, and the overall positive experience for some residents and their families.
- There are also complaints about the facility's handling of personal belongings and the cleanliness of the premises, including issues with smells and hygiene.
Reviews
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Alden Estates Of Orland Park Videos
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 2
Staffing rating: 2
Quality measure rating: 5
Long-term quality measure rating:
4
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: March 24, 1998
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 200
Total current residents: 145
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 14
Number of payment denials: 1
Number of fines: 2
Total cost of fines: $29075
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-01-18 | 2023-02-02 | F | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2023-01-18 | 2023-02-13 | E | Smoke Deficiencies | Install a fire alarm system that can be heard throughout the facility. |
| 2023-01-18 | 2023-02-02 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2023-01-18 | 2023-02-13 | F | Services Deficiencies | Have elevators that firefighters can control in the event of a fire. |
| 2023-01-18 | 2023-01-30 | C | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2023-01-18 | 2023-02-02 | E | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2021-08-17 | 2021-08-23 | F | Egress Deficiencies | Install proper backup exit lighting. |
| 2021-08-17 | 2021-08-23 | E | Smoke Deficiencies | Have an enclosure around a vertical opening shaft. |
| 2021-08-17 | 2021-08-23 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2021-08-17 | 2021-11-17 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2021-08-17 | 2021-08-27 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2021-08-17 | 2021-08-23 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2021-08-17 | 2021-08-27 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper power supply for life support equipment. |
| 2021-08-17 | 2021-09-24 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure that anesthesia apparatus are tested after any adjustment, modification or repair. |
| 2019-09-26 | 2019-10-30 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-04-14 | 2023-04-15 | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2023-04-11 | 2023-04-12 | G | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2023-04-11 | 2023-04-12 | G | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2023-04-11 | 2023-04-12 | E | Nursing and Physician Services Deficiencies | Ensure that the resident and his/her doctor meet face-to-face at all required visits. |
| 2023-03-21 | 2023-03-22 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2023-03-08 | 2023-03-09 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2023-01-31 | 2023-02-05 | E | Resident Rights Deficiencies | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| 2023-01-31 | 2023-03-09 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2023-01-18 | 2023-03-09 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2023-01-18 | 2023-01-23 | D | Quality of Life and Care Deficiencies | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. |
| 2023-01-18 | 2023-01-23 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2023-01-06 | 2023-01-16 | D | Resident Rights Deficiencies | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. |
| 2023-01-06 | 2023-03-09 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2023-01-06 | 2023-01-16 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2023-01-06 | 2023-01-16 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2023-01-06 | 2023-01-16 | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-01-06 | 2023-01-16 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2023-01-06 | 2023-01-16 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2023-01-06 | 2023-01-16 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-01-10 | 2022-01-17 | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2021-09-14 | 2021-09-28 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2021-09-14 | 2021-09-28 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-08-06 | 2021-08-25 | D | Resident Rights Deficiencies | Allow residents to self-administer drugs if determined clinically appropriate. |
| 2021-08-06 | 2021-08-25 | D | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
| 2021-08-06 | 2021-08-25 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-08-06 | 2021-08-25 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-09-20 | 2019-10-04 | E | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2019-09-20 | 2019-10-04 | E | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2019-09-20 | 2019-10-04 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2019-09-20 | 2019-10-04 | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-09-20 | 2019-10-04 | E | Quality of Life and Care Deficiencies | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. |
| 2019-09-20 | 2019-10-04 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2019-09-20 | 2019-10-04 | E | Environmental Deficiencies | Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-04-10 | $11,112 |
| 2023-01-06 | $20,000 |
| 2023-01-06 | $9,075 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2023-01-06 | 40 |
What is in the Neighborhood
- The closest city is Orland Hills which is 0.8 miles away and has a population of 7,249 (very small town).
- The average income is $88,247, which is very high compared to other zip codes.
- Weather
- High Temperature: 78
- Low Temperature: 27
- Average Temperature: 53.8
- Day Breakdown: The area gets 148 days of rain, 41 days of snow and 175 days of sun
- Precipitation: 2.0 inches a year
- The average life expectancy in zip code is 77.83 years old, which is average compared to other zip codes.
- Air Quality: Good Days 157.0, Moderate Days 109.0, Unhealthy for Sensitive Groups Days 7.0, Unhealthy Days 1.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Costco
0.6 miles awayWalmart Supercenter
0.8 miles awayJewel-Osco
1.0 miles awayTrader Joe's
1.9 miles awayBerkot's Super Foods
2.0 miles awayTransportation
153rd Street (Orland Park)
1.6 miles away143rd Street (Orland Park)
2.9 miles awayHickory Creek
3.0 miles awayTinley Park-80th Avenue
3.0 miles away179th Street (Orland Park)
3.0 miles awayBus Stations
159th Street & Orland Towne Center
0.9 miles away159th Street & 91st Avenue/Parkhill
1.1 miles awayHerrion & Wheeler
1.3 miles away159th Street & 88th Avenue
1.4 miles away153rd Street Metra Station
1.7 miles awayBanks
First Midwest Bank
1.9 miles awayBMO Harris Bank
2.7 miles awayFirst American Bank
2.8 miles awayFifth Third Bank
3.5 miles awayMidland Federal Savings & Loan Association
3.9 miles awayHospitals
Palos Hospital
5.7 miles awayOak Forest Health Center
6.2 miles awaySilver Cross Hospital
7.2 miles awaySouth Suburban Hospital
8.2 miles awayFranciscan Health Olympia Fields
8.7 miles awayPharmacies
CVS Pharmacy
0.9 miles awayWalgreens
2.3 miles awayDentists
Orland Smiles
1.9 miles awayEco Dental
4.6 miles awayCandice L. Givvons, DDS
6.6 miles awayAssociated Orthodontists
6.7 miles awayLincolnway Dental Associates
6.8 miles awayParks
Orland Grassland
0.3 miles awayOrland Park
0.4 miles awayKelly Park
0.6 miles awayRidgegate Park
0.7 miles awayCentennial Park
0.8 miles awayPlaces of Worship
Roberts Temple Church of God in Christ
19.8 miles awayShopping
Orland Square Mall
1.9 miles awayLouis Joliet Mall
15.9 miles awayInternational Plaza Shopping Center
16.0 miles awayOakbrook Center
18.3 miles awayYorktown Center
18.7 miles awayCulture
Art a la Carte
1.9 miles awayHollywood Casino Amphitheatre
5.3 miles awayCountry Club Hills Ampiheater
7.6 miles away3rd Floor Gallery
10.4 miles awayBeverly Art Center
11.4 miles awayRestaurants
Uncle Julio's
0.8 miles awayPizza Hut
0.8 miles awayOlive Garden
1.6 miles awayMayan Palace
1.6 miles awayWu's Ramen
1.6 miles awayGet exact pricing & check availability
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