📞 Call for pricing and availability: (800) 780-8101

Willowbrook Terrace

707 Sw 37Th St., Pendleton, OR 97801

Nursing Home Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(541) 276-3374

Estimated Pricing

Studio
Estimated $6,751

Price Comparison

  • Average City Price: $6,746
  • Average State Price: $9,381
  • Average National Price: $7,508


  • Willowbrook Terrace Description

    Willowbrook Terrace is a community that offers nursing care, skilled nursing and rehabilitation and is about 2.0 miles outside the town of Pendleton, Oregon and is part of the Prestige Care network of communities. Residents who live at the facility are able to choose from a range of studio, suite and semi-private or share or companion room layouts.

    The community has an average rating of 6.7 out of 10 making it the 5th highest rated community in the city out of 5 communities. See more information on reviews.

    The Nursing Home at this community has a 4 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Pendleton

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Pendleton


    Community Reviews

    6.7
    Willowbrook Terrace
    Based on My Caring Plan's proprietary scoring, including 27 reviews across the web

    Ranking

  • Ranking in City: 5 out of 5 communities in Pendleton
  • Ranking in State: 576 out of 696 communities in OR
  • Facility and Grounds B

    Care B

    Staff A


    Employee Reviews

    5.8
    Prestige Care
    Based on My Caring Plan's proprietary scoring, including 732 reviews across the web

    The following insights are from employees that work in Oregon

    Employee Pay C

    Employee Staff C

    Employee Culture B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Many reviews highlight the compassionate and dedicated care provided by the staff at Willowbrook Terrace, with numerous families and residents expressing gratitude for the support and assistance received. The community is praised for its cleanliness, well-maintained facilities, and the staff's commitment to treating residents like family. Success stories and the team's responsiveness during emergencies, such as evacuations during floods and the ongoing COVID-19 pandemic, are frequently mentioned, showcasing their dedication to resident safety.

    Employees of Willowbrook Terrace, including those who have worked there for several years, emphasize their commitment to providing high-quality care, maintaining open communication with residents and families, and adhering to industry-leading processes and policies. The community offers both long-term care and short-term rehab, with staff members described as loving, compassionate, and great to work with.

    However, some reviews raise concerns about aspects of care and management at Willowbrook Terrace. Issues mentioned include alleged violations of privacy laws, unresponsive administrative staff, and instances where family members felt their loved ones did not receive adequate attention or were not allowed to advocate for their own care. Specific complaints include poor communication, inadequate food portions, and a perceived lack of empathy from certain staff members. One review expressed distress over a resident dying alone without family notification and another detailed a situation where a resident was allegedly made to sign important documents while under the influence of pain medication.

    Despite these criticisms, many reviewers recommend Willowbrook Terrace for the care of loved ones, citing the staff's friendliness, the quality of meals, and the overall positive impact on residents' health and well-being. It's clear that while many have had positive experiences, there are areas where improvements could be made to ensure all residents and their families are fully satisfied with the care provided.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Joint Replacement & Orthopedic Rehabilitation

    Stroke Rehabilitation

    Cardiac Rehabilitation (CHF Protocol)

    Fall Prevention and Balance Programs

    24-hour Post-Acute/Skilled Nursing Care

    Pulmonary Care


    Services

    Social Services


    Activities

    Monthly Activities Calendar

    Life Enrichment Programming


    Room Amenities

    Private Rooms

    Semi-Private Rooms


    Transportation

    Transportation Assistance


    Pet

    Pets



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 4
    Health inspection rating: 3
    Staffing rating: 5
    Quality measure rating: 3
    Long-term quality measure rating: 3
    Short-term quality measure rating: 3


    Nursing Home Overview

    Participation date: May 18, 1989
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 59
    Total current residents: 34
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 0
    Number of payment denials: 0
    Number of fines: 2
    Total cost of fines: $1625


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2019-12-10 2020-01-10 E Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-12-10 2020-01-10 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2018-03-28 2018-05-11 F Emergency Preparedness Deficiencies Establish an Emergency Preparedness Program (EP).
    2018-03-28 2018-05-11 F Emergency Preparedness Deficiencies Include a process for Emergency Preparedness collaboration.
    2018-03-28 2018-05-11 F Emergency Preparedness Deficiencies Address subsistence needs for staff and patients.
    2018-03-28 2018-05-11 F Emergency Preparedness Deficiencies Provide emergency officials' contact information.
    2018-03-28 2018-05-31 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2018-03-28 2018-05-11 E Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2018-03-28 2018-05-11 D Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2017-01-28 2017-03-20 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2017-01-28 2017-03-20 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2017-01-28 2017-03-20 F Miscellaneous Deficiencies Provide a written emergency evacuation plan.

    Fines

    Fine Date Fine Amount
    2021-05-17 $650
    2021-11-15 $975

    What is in the Neighborhood

    General Area Overview
    • The closest city is Pendleton which is 2.0 miles away and has a population of 16,881 (small town).
    • The average income is $59,620, which is average compared to other zip codes.
    • Weather
      • High Temperature: 77
      • Low Temperature: 33
      • Average Temperature: 53.7
      • Day Breakdown: The area gets 122 days of rain, 22 days of snow and 219 days of sun
      • Precipitation: 1.0 inches a year

    Health and Safety Overview
    • The crime rate is 8.47 per 100 people which is very high compared to other cities.
      • Violent Crime: 1.25 incidents per 100 people
      • Property Crime: 5.71 incidents per 100 people
      • Drug-Related Crime: 0.69 incidents per 100 people
    • The average life expectancy in zip code is 78.97 years old, which is high compared to other zip codes.
    • Air Quality: Good Days 168.0, Moderate Days 13.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Safeway 1642
    1.0 miles away
    Walmart Supercenter
    1.1 miles away
    Athena Grocery
    19.4 miles away
    Main Street Market
    20.9 miles away
    Center Market
    21.0 miles away

    None Found

    Bus Stations

    Greyhound
    20.0 miles away

    Banks

    First Community Credit Union
    1.7 miles away
    U.S. Bank
    2.0 miles away
    Old West Federal Credit Union
    2.0 miles away
    Community Bank
    2.1 miles away
    Chase
    2.1 miles away

    Hospitals

    CHI Saint Anthony Hospital
    0.6 miles away

    None Found

    None Found

    Parks

    Pendleton Community Park
    0.1 miles away
    Sherwood Park
    0.5 miles away
    McKay School Park
    0.6 miles away
    Rice-Blakey Park
    0.8 miles away
    Fallen Field
    1.4 miles away

    None Found

    None Found

    Culture

    RivoliTheatre
    2.0 miles away
    Pendleton Center for the Arts
    2.1 miles away
    Ampitheatre
    19.2 miles away

    Restaurants

    Roosters
    0.5 miles away
    Dickey's BBQ Pit
    0.7 miles away
    Abby's Legendary Pizza
    0.7 miles away
    Denny's
    0.9 miles away
    Mazatlan
    1.3 miles away

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    Google map of Willowbrook Terrace

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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