📞 Call for pricing and availability: (800) 780-8101

Red Rocks Care Center

3720 Church Rock Street, Gallup, NM 87301

Assisted Living Memory Care Nursing Home Respite Care Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(505) 722-2261

Estimated Pricing

Studio
Estimated $3,224

Price Comparison

  • Average City Price: $3,213
  • Average State Price: $3,214
  • Average National Price: $3,754


  • Red Rocks Care Center Description

    Red Rocks Care Center is a community that offers assisted living, memory care, nursing care, respite care, skilled nursing and rehabilitation and is about 4.0 miles outside the town of Gallup, New Mexico and is part of the Genesis HealthCare network of communities. Residents who live at the facility are able to choose from a range of studio, suite and semi-private or share or companion room layouts.

    The community has an average rating of 8.6 out of 10 making it the 2nd highest rated community in the city out of 2 communities. See more information on reviews.

    The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Gallup

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Gallup

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Gallup

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Gallup


    Community Reviews

    8.2
    Red Rocks Care Center
    Based on My Caring Plan's proprietary scoring, including 47 reviews across the web

    Ranking

  • Ranking in City: 3 out of 3 communities in Gallup
  • Ranking in State: 106 out of 201 communities in NM
  • Facility and Grounds B

    Care B

    Staff B


    Employee Reviews

    5.4
    Genesis HealthCare
    Based on My Caring Plan's proprietary scoring, including 1256 reviews across the web

    The following insights are from employees that work in New Mexico

    Employee Pay C

    Employee Staff C

    Employee Culture C



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Red Rocks Care Center has received a variety of reviews from residents, their families, and staff. Many highlight the exceptional care and dedication of the therapy department, nursing staff, and caregivers, noting significant improvements in residents' health and mobility. The staff's commitment during challenging times has been appreciated, with their efforts to make residents feel welcomed and at home, especially during the holiday season, receiving praise.

    Several reviews commend the professional and caring team for their flexibility with visitation methods and for treating residents with dignity and respect. Employees, including newer ones, feel welcomed and valued, contributing to a family-like atmosphere. Positive observations also extend to the cleanliness and friendliness of the facility, with some noting it as the best they've seen for elder care.

    However, not all feedback is positive. Some reviews express frustration with perceived shortcomings in care, lack of proper job execution, and concerns over neglect and abuse. Issues with the facility's condition, responsiveness to residents' needs, and the quality of rehabilitation services were also mentioned. Despite these criticisms, there are accounts of satisfactory experiences, with loved ones receiving respectful and attentive care.

    Overall, while many reviews celebrate the compassionate care and supportive community at Red Rocks Care Center, there are calls for improvements in certain areas to ensure all residents receive the high-quality care they deserve.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    LongTerm Care

    Respite Care

    ShortStay Care

    Attending Physicians

    Registered Nurses

    Colostomy Care


    Services

    Interpreter Services

    State Assistance Accepted


    Activities

    Cultural, Educational, Religious And Social Activities

    Recreation Activities

    Activity Room


    Community Amenities

    Conveniently Located

    Scenic Views

    Suburban Setting

    Beauty Salon / Barber Services

    Comfortable Common And Lounge Areas To Gather With Friends And Family

    Enclosed Courtyard


    Room Amenities

    Private And Semi-Private Rooms

    Spacious Rooms

    Individual Climate Control

    Alarm System To Aid In The Security Of Residents With Cognitive Deficits

    Smoke Free Environment

    Fully Air Conditioned


    Dining

    Dining Room

    In-room Dining Options

    Private Dining Rooms For Family Gatherings

    Dietary And Nutrition Needs Management

    Family Dining Room


    Transportation

    Coordinated Transportation


    Pet

    Pets Permitted To Visit With Updated Vaccination Record

    Pets Permitted



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 2
    Staffing rating: 2
    Quality measure rating: 4
    Long-term quality measure rating: 4
    Short-term quality measure rating: 5


    Nursing Home Overview

    Participation date: March 1, 1992
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 102
    Total current residents: 90
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 2
    Number of substantiated complaints: 0
    Number of payment denials: 3
    Number of fines: 2
    Total cost of fines: $23035


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-05-02 2023-06-20 E Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2023-05-02 2023-06-20 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2023-05-02 2023-06-20 E Smoke Deficiencies Provide properly protected cooking facilities.
    2023-05-02 2023-06-20 E Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2023-05-02 2023-06-20 E Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.
    2023-05-02 2023-06-20 E Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2022-03-22 2022-03-31 E Smoke Deficiencies Provide properly protected cooking facilities.
    2022-03-22 2022-04-14 E Smoke Deficiencies Install a fire alarm system that can be heard throughout the facility.
    2022-03-22 2022-03-23 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2022-03-22 2022-03-25 E Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.
    2022-03-22 2022-03-28 F Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2020-12-08 2021-03-01 F Emergency Preparedness Deficiencies Develop and maintain an Emergency Preparedness Program (EP).
    2020-12-08 2021-02-01 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2020-12-08 2021-02-01 D Smoke Deficiencies Provide properly protected cooking facilities.
    2020-12-08 2021-02-01 F Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2020-12-08 2021-02-01 F Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2020-12-08 2021-03-01 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2020-12-08 2021-02-01 E Gas, Vacuum, and Electrical Systems Deficiencies Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

    Fines

    Fine Date Fine Amount
    2017-09-15 $113,815
    2018-06-21 $167,188
    2019-04-26 $13,905
    2022-01-20 $23,989
    2022-01-20 $15,593
    2023-02-06 $7,443
    2023-02-06 $11,450

    Denials

    Denial Date Payment Denial Days
    2017-09-15 103
    2018-06-21 21
    2022-01-20 55
    2023-02-06 33
    2023-05-05 9

    What is in the Neighborhood

    General Area Overview
    • The closest city is Gallup which is 4.0 miles away and has a population of 23,240 (small town).
    • The average income is $50,550, which is low compared to other zip codes.
    • Weather
      • High Temperature: 76
      • Low Temperature: 32
      • Average Temperature: 55.0
      • Day Breakdown: The area gets 68 days of rain, 20 days of snow and 276 days of sun
      • Precipitation: 0.5 inches a year

    Health and Safety Overview
    • The crime rate is 14.52 per 100 people which is very high compared to other cities.
      • Violent Crime: 5.62 incidents per 100 people
      • Property Crime: 7.79 incidents per 100 people
      • Drug-Related Crime: 0.33 incidents per 100 people

    Click the button above to explore the neighborhood

    Supermarkets

    Pronto Food Mart
    1.9 miles away
    Albertsons
    2.5 miles away
    Shop-n-Save
    3.1 miles away
    Safeway
    4.8 miles away
    Walmart Supercenter
    5.4 miles away

    Transportation

    Gallup
    3.9 miles away

    None Found

    Banks

    Pinnacle Bank
    2.5 miles away
    TBK Bank
    2.6 miles away
    WaFd Bank
    4.0 miles away
    Bank of America
    22.7 miles away
    First American Credit Union
    23.7 miles away

    Hospitals

    Rehoboth McKinley Christian Health Care Services
    3.3 miles away
    Gallup Indian Medical Center
    3.5 miles away

    Pharmacies

    Walgreens
    2.5 miles away

    Dentists

    Sundance Dental
    3.8 miles away
    Gallup Children's Dentistry1
    4.9 miles away
    Gallup Dental Group
    5.1 miles away

    Parks

    Indian Hills Park
    0.2 miles away
    Gallup
    3.1 miles away
    Babe Ruth Park
    3.2 miles away
    Red Rock State Park
    3.5 miles away
    Red Rocks Historical Marker
    4.7 miles away

    None Found

    Shopping

    Plaza del Norte
    5.0 miles away
    Rio West Mall
    5.1 miles away

    None Found

    Restaurants

    Denny's
    0.4 miles away
    Dickey's Barbecue Pit
    0.5 miles away
    Route 66 Diner
    1.8 miles away
    Railway Cafe
    2.2 miles away
    Earl's Family Restaraunt
    2.8 miles away

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    Google map of Red Rocks Care Center

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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