📞 Call for pricing and availability: (800) 780-8101

Letcher Manor

73 Piedmont Drive, Whitesburg, KY 41858

Memory Care Nursing Home Respite Care Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(606) 633-1434

Estimated Pricing

Studio
Estimated $4,662

Price Comparison

  • Average City Price: $4,662
  • Average State Price: $4,271
  • Average National Price: $5,673


  • Letcher Manor Description

    Letcher Manor is a community that offers memory care, nursing care, respite care, skilled nursing and rehabilitation and is about 16.4 miles outside the small town of Big Stone Gap, Kentucky. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.

    The community has an average rating of 8.1 out of 10 making it the highest rated community in the city. See more information on reviews.

    The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Whitesburg

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Whitesburg

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Whitesburg


    Community Reviews

    8.1
    Letcher Manor
    Based on My Caring Plan's proprietary scoring, including 33 reviews across the web

    Ranking

  • Ranking in City: 1 out of 1 communities in Whitesburg
  • Ranking in State: 289 out of 468 communities in KY


  • Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Negative Reviews:

    • Some reviewers have expressed significant dissatisfaction, citing neglect, rude and uncaring staff, and a lack of responsibility in patient care. Concerns include poor communication, especially regarding patient health updates, and allegations of staff misconduct, including drug use.
    • Specific complaints include failure to walk patients, mean behavior towards patients, and a lack of notification to families about significant health events. There are also reports of night shift staff engaging in drug use.
    • One review detailed a traumatic experience with the facility's rehabilitation services, including neglect, lack of sterilization of personal items, and withholding medication.

    Positive Reviews:

    • Several reviewers praise the facility, highlighting the cleanliness, attentive and friendly staff, and excellent care provided to residents.
    • Positive remarks also focus on the staff's kindness and caring nature, with some reviewers noting the facility as a wonderful place to work and expressing gratitude for the management's support.
    • One review specifically mentions a resident being treated with dignity and respect, enjoying great relationships with the workers, and feeling like royalty.

    Mixed Feedback:

    • The reviews present a mixed picture, with some describing the facility as the best and highlighting the wonderful staff and management, while others raise serious concerns about patient care and staff behavior.


    Reviews

    There are currently no reviews that were left on My Caring Plan

    Add a review to help others


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    Health

    Physical, Occupational and Speech Therapies

    Orthopedic Rehabilitation

    Stroke Rehabilitation

    Cardiac Rehabilitation

    Pulmonary Rehabilitation

    Wound Care


    Services

    Housekeeping, Linen, & Laundry Services


    Activities

    Daily Activities

    Group Outings

    On-site Religious Services

    Social Gatherings

    Bingo

    Birthday Celebrations


    Community Amenities

    Beauty/Barber Salon

    Computer Access

    Conference Room

    Electronic Security System

    Family/Resident Lounges

    Library


    Room Amenities

    Furnished Private & Semi-Private Rooms

    Cable & Phone

    Complimentary Wifi


    Transportation

    Ambulance & Transportation


    Pet

    Pet Friendly

    Pet-friendly Accommodations



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 2
    Staffing rating: 1
    Quality measure rating: 2
    Long-term quality measure rating: 3
    Short-term quality measure rating: 1


    Nursing Home Overview

    Participation date: Oct. 2, 1989
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 142
    Total current residents: 126
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Both


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 1
    Number of payment denials: 0
    Number of fines: 0
    Total cost of fines: $0


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2018-09-26 2018-10-25 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2019-11-07 2019-11-28 D Resident Assessment and Care Planning Deficiencies Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    2019-11-07 2019-11-28 E Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2019-11-07 2019-11-28 D Resident Assessment and Care Planning Deficiencies Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    2019-11-07 2019-11-28 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2018-10-11 2018-11-03 J Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2018-10-11 2018-11-03 J Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2018-10-11 2018-11-03 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-10-01 2020-11-19 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2020-10-01 2020-11-19 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2017-09-14 2017-10-07 D Quality of Life and Care Deficiencies Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
    2017-09-14 2017-10-07 D Environmental Deficiencies Have a program that investigates, controls and keeps infection from spreading.

    Fines

    Fine Date Fine Amount
    2018-10-11 $6,500

    What is in the Neighborhood

    General Area Overview
    • The closest city is Big Stone Gap which is 16.4 miles away and has a population of 5,614 (very small town).
    • The average income is $50,276, which is low compared to other zip codes.
    • Weather
      • High Temperature: 78
      • Low Temperature: 36
      • Average Temperature: 58.4
      • Day Breakdown: The area gets 201 days of rain, 24 days of snow and 139 days of sun
      • Precipitation: 3.1 inches a year

    Health and Safety Overview
    • The crime rate is 0.06 per 100 people which is very low compared to other cities.
      • Violent Crime: 0.0 incidents per 100 people
      • Property Crime: 0.0 incidents per 100 people
      • Drug-Related Crime: 0.06 incidents per 100 people
    • The average life expectancy in zip code is 72.87 years old, which is very low compared to other zip codes.

    Click the button above to explore the neighborhood

    Supermarkets

    Price Less Foods
    0.8 miles away
    Walmart
    0.8 miles away
    Saba Market
    11.6 miles away
    Foodland IGA
    11.7 miles away
    Food City
    13.6 miles away

    None Found

    None Found

    Banks

    Whitaker Bank
    0.9 miles away
    Community Trust Bank
    1.0 miles away
    New Peoples Bank
    11.6 miles away
    BB&T
    15.4 miles away
    First Bank & Trust
    15.6 miles away

    Hospitals

    Whitesburg ARH Hospital
    0.1 miles away
    leatherwood blacky clinic
    15.3 miles away
    Norton Community Hospital
    15.4 miles away
    Mountain View Regional Medical Center
    15.4 miles away
    Wellmont Lonesome Pine Hospital
    16.6 miles away

    Pharmacies

    Wildcat Pharmacy
    11.6 miles away
    CVS Pharmacy
    15.8 miles away
    Lonesome Pine Economy Drug
    16.0 miles away
    Norton Pharmacy
    16.0 miles away
    Rite Aid
    19.4 miles away

    Dentists

    David Narramore
    0.8 miles away
    Designing Smiles Cosmetic Dental Center
    15.8 miles away

    Parks

    River Park
    0.2 miles away
    Hensley-Pine Mountain Wildlife Management Area
    2.3 miles away

    None Found

    None Found

    Culture

    Coal Miners Memorial Theater
    13.0 miles away
    Park Avenue Theatre
    15.9 miles away
    The Forum
    22.5 miles away
    Amphitheater
    23.3 miles away

    Restaurants

    Pine Mountain Grill
    0.5 miles away
    Summit City on Main
    0.9 miles away
    China Garden Buffet
    15.3 miles away
    Nut's Grille & Subs
    15.3 miles away
    Monterey Mexican Restaurant
    15.4 miles away

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    Google map of Letcher Manor

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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