Call for pricing and availability: (800) 780-8101
The Rehabilitation Center Of Winter Park
1700 Monroe Ave, Maitland, FL 32751
Based on 26 reviews
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Services and Housing OptionsNursing Home
For Pricing & Availability(800) 780-8101
To Reach a Resident(407) 647-2092
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The Rehabilitation Center Of Winter Park Description
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specialized wound care
24-hour skilled nursing care
long term care
physical, occupational and speech therapy
life enrichment program
private dining room available
laundry and housekeeping services
beauty and barber services
Information from Centers for Medicare & Medicaid ServicesThis nursing community has been given an overall rating of 1 out of 5 stars by The Center for Medicare and Medicaid receiving 1 stars on its health inspection, 4 stars on its quality measures rating, and 3 stars on its staffing rating. Within the quality measure rating, each facility is given a short-stay rating and a long-stay rating. This facility received a 3-star short-stay rating and a 4-star long-stay rating. This nursing home is certified by Medicare and Medicaid and was first approved to provide Medicare and Medicaid services on 03/21/83 and is run by a for profit organization. It is a very large-sized nursing community with 180 nursing beds. Currently, there are 129 residents within the nursing community. Be advised these resident occupancy numbers are not always up to date and are collected from the Center for Medicare and Medicaid Services website periodically.
Alerts from Centers for Medicare & Medicaid ServicesThis community is a special focus facility candidate a classification given by The Center for Medicare and Medicaid Services. These facilities have a history of serious quality issues or are included in a special program to stimulate improvements in their quality of care. This community has been cited for abuse by The Center for Medicare and Medicaid Services. Either the facility has been cited in inspection reports for abuse that caused a resident harm within the past year or abuse that could have potentially caused residents harm in the past two years. This facility has been given 2 fines by The Centers for Medicare & Medicaid Services for a total of $78,819.00. The facility has also had 6 substantiated complaints reported in the last 3 years that resulted in a citation. The facility has had 1 facility incidents reported in the last 3 years that resulted in a citation.
Overall RatingsRehabilitation Center Of Winter Park is a nursing home with a 1-star overall rating, the lowest possible. The nursing home is in the bottom 20% of facilities in terms of overall rating. The overall rating is slightly lower than the state average. This nursing home has a 1-star health inspection rating, the lowest possible. The nursing home is in the bottom 10% of facilities in terms of health inspection rating. The health inspection rating is slightly lower than the state average. However, this nursing home has a 4-star quality rating, the second highest possible. The nursing home is in the top half of facilities in terms of quality ratings and quality ratings are only slightly lower than average when compared to other states.
Staff RatingsThe Rehabilitation Center of Winter Park is in the top 30% of facilities in terms of nursing aid staffing hours per resident per day. The nursing aid staffing hours per resident per day is slightly lower than the state average. The nursing home is in the top half of facilities in terms of LPN staffing hours per resident per day. The LPN staffing hours per resident per day is slightly higher than the state average. The nursing home is in the bottom half of facilities in terms of RN staffing hours per resident per day. The RN staffing hours per resident per day is slightly lower than the state average. The nursing home is in the bottom half of facilities in terms of licensed staffing hours per resident per day. The licensed staffing hours per resident per day is slightly lower than the state average. The nursing home is in the bottom 40% of facilities in terms of physical therapist staffing hours per resident per day. The physical therapist staffing hours per resident per day is slightly lower than the state average.
Covid DataThe Rehabilitation Center Of Winter Park, The is a nursing home located in the bottom 10% of facilities in terms of resident vaccination rate. The resident vaccination rate at this nursing home is way lower than the state average, sitting at only 66.4%. This is especially concerning when compared to the state resident vaccination rate of 81.7%. Additionally, this nursing home is also in the bottom 40% of facilities in terms of staff vaccination rate. Although the staff vaccination rate is slightly higher than the state average, it still leaves something to be desired at only 85.3%. Finally, this nursing home rounds out its trifecta of being in the bottom 40% percent of facilities with its covid booster rate. Even though its 82.7% covid booster rate is higher than the state average, it's not by much and certainly isn't anything to write home about.
Quality MeasuresThe Rehabilitation Center Of Winter Park is a nursing home that has a 4-star quality rating. The nursing home is in the top 20% of facilities in terms of residents that have one or more falls with a major injury. The nursing home is in the bottom 40% of facilities in terms of residents given Pneumococcal vaccine. The nursing home is in the bottom half of facilities in terms of residents with ulcers. The nursing home is in the top half of facilities in terms of residents who received an antipsychotic medication.
Emergency and Hospitalization Quality MeasuresThe Rehabilitation Center Of Winter Park, The is a nursing home that is in the bottom 30% of facilities in terms of hospitalizations per 1000 days. The hospitalizations per 1000 days is slightly higher than the state average. However, the nursing home is in the top 30% of facilities in terms of outpatient emergency department visits per 1000 days and top 40% of facilities in terms of short-stay residents who had outpatient emergency department visits. The outpatient emergency department visits per 1000 days is slightly lower than the state average and short stay residents who had outpatient emergency department visits is also slightly lower than state average. Although, the nursing home falls in bottom 30% when it comes to short stay residents who were rehospitalized after a nursing home admission, which is higher than state average.
The Maitland Area
Things to do in the Area
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General Staff Rating
Care Staff Rating
Food Staff Rating
Activities and Services Rating
Thank God my mother is not there any more. Her clothes and other articles disappeared, food we left out front for her (2 bags with crackers and juices plus homemade food) took two days to be "found" and it did because I ask to speak to the administrator......we had to tossed some of her clothes for being dirty and smelly. Her phone fell under the bed and it took us calling, asking if they could give it to her.....well, they found it againg.....when we were there to take her out of the facility. Let's not talk about her meds, calling nurses that never came, letting her fall the day after eye surgery, screamed at.....yes there are good workers too.
My father was transferred from Winter Park Hospital. He arrived to his room and was treated poorly. He needed help with his diaper, and had to wait for over 30 minutes! I am studying in medicine and I know those people wouldn't want their parents nor family members to be treated like animals. Also a huge issue in most nursing homes/rehabilitation centers are bed sores! In the span of two hours of being there I went and took my father out.
I have been in other rehab centers for post surgical care and I have never seen such poor quality of service. After a total knee replacement, I came to go through physical and occupational therapy in order to be able to function without assistance because I live alone. The PT and OT techs are great if they know you are there. I have been sat in chairs for hours without a call button to ask for help. I have been here 6 days and only got bathed once. I have to ask for my dressing to be changed. Nobody checks it otherwise. No one offers to help you dress, you are on your own. After doing sets of leg stretches as explained by Occupational therapy, my knee is in agony and I asked for pain medication over half an hour ago and still wait. I tried to transfer to another facility but Humana doesn't allow that. Avoid this place if you are post op. I think it is for long term ambulatory patients only, even though they have an Ortho unit.
I see why it's only three stars the staff is rude and at night when you are trying to sleep I don't understand that the care they offer is so bad these staff should be more considerate especially at night when you are trying to sleep the staff don't care they are singing laughing loudly. They don't care if it bother the residents see why you you say there's a privacy law wonder why
Staff are very professional especially the office staff , nurses are courteous and professional in there dutiesOn the physical side on rehab they do a fantastic job of communicating and setting expectations on your ability to healOnly let down is the food worst of the worst and that’s giving it a good response
My brother is currently there for physical therapy. He said the staff, physical and Occupational therapist, social services and food staff have been nothing but nice, kind and considerate. Totally recommend this place. Thank you to the staff of Rehabilitation Center of Winter Park.
This place is a joke! My grandmother was staying here and she went through allot! The staff is disrespectful and her things disappear at times. I'm so glad my grandmother is not there anymore! I don't recommend this place at all! Oh and forgetting to give her medication and having to postpone her surgery was one of the last stupid thing done there! I wouldn't even give it one star!!!!
I had major ankle surgery and chose to go to this location because it was close to home. I have alot of experience with rehab facilities because I have been a private sitter for many years. This is the worst facility I have ever seen. I didn't think places like that were allowed to be open. It is dirty, has no central air or heat and is out dated. It looks like an infection waiting to happen. I would NEVER allow anyone I know to go there. The director was very rude on the phone with me, and she was trying to keep me. I can just imagine how she must be with the ones who don't have a choice. I left the same night I arrived.
There is no doubt that Parkview Rehab is a home away from home experience. You can depend on facility staff members to treat you or your family members with care, respect, love, attention, and will always listen and apply the necessary care needed to get you on the road to full recovery. Recommended for care needed as an outstanding family setting environment.healthy lifesty
My Mom was here and witnessed her roommate tell the nurses she was having trouble breathing. The lady kept telling them something is wrong and when they came into the room, they told the lady she will be okay after she and my mom said something wrong. They left out the room and didn’t come back for awhile & the lady died about 45minutes later. They came back and quickly called the ambulance. Once they arrived they tried to bring her back but she was gone. Meanwhile my mom witnessed all this and couldn’t help the lady cause she is basically paralyzed 😪😪 Stay away from This CENTER‼️
Health and Fire Safety Deficiencies
The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
|Severity of Deficiency||Isolated||Pattern||Widespread|
|Immediate jeopardy to resident health or safety||J||K||L|
|Actual harm that is not immediate jeopardy||G||H||I|
|No actual harm with potential for more than minimal harm that is not immediate jeopardy||D||E||F|
|No actual harm with potential for minimal harm||A||B||C|
Fire Safety Deficiencies
|Survey Date||Correction Date||Letter||Category||Description|
|2021-02-16||2021-03-19||D||Construction Deficiencies||Use approved construction type or materials.|
|2021-02-16||2021-03-19||F||Smoke Deficiencies||Have approved installation, maintenance and testing program for fire alarm systems.|
|2021-02-16||2021-03-19||D||Smoke Deficiencies||Install corridor and hallway doors that block smoke.|
|2019-07-16||2019-08-17||D||Smoke Deficiencies||Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.|
|2019-07-16||2019-08-17||E||Gas, Vacuum, and Electrical Systems Deficiencies||Ensure that testing and maintenance of electrical equipment is performed.|
|2018-04-23||2018-05-15||D||Miscellaneous Deficiencies||Provide properly sized and located linen or trash receptacles.|
|2018-04-23||2018-05-15||D||Gas, Vacuum, and Electrical Systems Deficiencies||Ensure precautions for handling oxygen cylinders and equipment are correctly followed.|
Health Safety Deficiencies
|Survey Date||Correction Date||Letter||Category||Description|
|2022-02-05||K||K||Freedom from Abuse, Neglect, and Exploitation Deficiencies||Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.|
|2022-02-05||K||K||Quality of Life and Care Deficiencies||Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.|
|2022-02-05||K||K||Nursing and Physician Services Deficiencies||Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.|
|2022-02-05||K||K||Administration Deficiencies||Administer the facility in a manner that enables it to use its resources effectively and efficiently.|
|2022-02-05||K||K||Environmental Deficiencies||Keep all essential equipment working safely.|
|2021-07-29||D||D||Resident Assessment and Care Planning Deficiencies||Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.|
|2021-07-29||E||E||Environmental Deficiencies||Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.|
|2021-02-18||D||D||Resident Assessment and Care Planning Deficiencies||Ensure each resident receives an accurate assessment.|
|2021-02-18||D||D||Resident Assessment and Care Planning Deficiencies||Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.|
|2021-02-18||E||E||Resident Assessment and Care Planning Deficiencies||Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.|
|2021-02-18||D||D||Resident Assessment and Care Planning Deficiencies||Ensure services provided by the nursing facility meet professional standards of quality.|
|2021-02-18||D||D||Quality of Life and Care Deficiencies||Provide care and assistance to perform activities of daily living for any resident who is unable.|
|2021-02-18||D||D||Quality of Life and Care Deficiencies||Provide appropriate treatment and care according to orders, resident’s preferences and goals.|
|2021-02-18||D||D||Quality of Life and Care Deficiencies||Provide safe and appropriate respiratory care for a resident when needed.|
|2021-02-18||D||D||Quality of Life and Care Deficiencies||Provide safe, appropriate pain management for a resident who requires such services.|
|2021-02-18||D||D||Pharmacy Service Deficiencies||Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.|
|2021-02-18||D||D||Pharmacy Service Deficiencies||Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.|
|2021-02-18||E||E||Environmental Deficiencies||Keep all essential equipment working safely.|
|2020-08-21||J||J||Quality of Life and Care Deficiencies||Provide appropriate treatment and care according to orders, resident’s preferences and goals.|
|2019-07-17||D||D||Resident Rights Deficiencies||Keep residents' personal and medical records private and confidential.|
|2019-07-17||D||D||Nutrition and Dietary Deficiencies||Provide special eating equipment and utensils for residents who need them and appropriate assistance.|
|2019-07-17||D||D||Infection Control Deficiencies||Provide and implement an infection prevention and control program.|
|2019-07-17||D||D||Quality of Life and Care Deficiencies||Provide care and assistance to perform activities of daily living for any resident who is unable.|
|2018-04-26||F||F||Nutrition and Dietary Deficiencies||Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.|
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