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The Rehabilitation Center Of Winter Park
1700 Monroe Ave, Maitland, FL 32751
Based on 26 reviews
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The Rehabilitation Center Of Winter Park Description
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Health
respiratory therapy
cardiac care
specialized wound care
hospice care
personalized care
respite care
tracheotomy care
physician
pain management
dialysis services
24-hour skilled nursing care
iv therapy
medical director
long term care
physical therapy
rehabilitation services
dialysis treatments
stroke rehabilitation
restorative nursing
physical, occupational and speech therapy
wellness
Activities
cultural events
daily activities
life enrichment program
community outings
museums
Dining
private dining room available
Services
laundry and housekeeping services
transportation services
beauty and barber services
Amenities
rehabilitation center
salon
outdoor courtyard
complimentary wifi
satellite tv
gazebo
laboratory
pharmacy
flat-screen tvs
internet café
parks
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Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 2
Overall quality rating: 3
Long-term quality rating: 4
Short-term quality rating: 2
Nursing Home Overview
Participation date: 1983-03-21
Ownership type: For Profit
Provider type: Medicare and Medicaid
Nursing home capacity: 180
Total current residents: 149
Facility is located in a hospital: No
Special Focus Status Candidate:
Automatic sprinkler system: Yes
Resident and family council: Both
Facility Incident, Complaints and Fines
Number of facility incidents: 1
Number of substantiated complaints: 6
Number of payment denials: 0
Number of fines: 3
Total cost of fines: $88,131
Overall Ratings
The Bedrock Rehabilitation And Nursing Center At Winte has a significant room for improvement based on its ratings. With a 1-star overall rating, the lowest possible, this nursing home falls in the bottom 20% of all facilities in terms of its overall standing, a rating considerably lower than the state average. Its health inspection rating is equally concerning as it has secured just 1-star, once again the lowest achievable. This puts the nursing home in the lowest 10% of facilities for this criterion, a rating that is also below the state average. In terms of quality rating, Bedrock Rehabilitation And Nursing Center At Winte remains in the bottom 40% of facilities, with a rating that lags behind the state's average.Staff Ratings
Bedrock Rehabilitation And Nursing Center At Winte is a nursing home facility that ranks notably below statewide averages in several areas of staffing. It holds a low 2-star staff rating, placing it in the second lowest possible rank. Furthermore, Bedrock is in the bottom half of nursing homes in terms of nursing aid staffing hours per resident per day, providing only 2.09 hours, less than the state's standard of 2.35 hours. However, they fare better in LPN staffing hours, occupying the top 40% of facilities by providing 0.99 hours per resident per day compared to the state's 0.83. Despite this, the facility is again in the bottom 30% and 40% for RN staffing hours and licensed staffing hours per resident per day respectively, with 0.35 hours for RNs (less than the state’s 0.67 hours) and 1.34 hours for licensed staffing (lower than the state's 1.51 hours). Physical therapist staffing hours are also short at 0.04 hours per resident per day, placing this nursing home in the bottom 40% and falling short of the state average of 0.09 hours.Covid Data
The Bedrock Rehabilitation And Nursing Center at Winte, despite its observable shortcomings, has made commendable strides in terms of resident vaccination. Although it ranks in the bottom half of facilities for vaccination rates, its performance still outshines the state average, boasting a 63.0% resident vaccination rate, which significantly surpasses the state average of 52.9%. However, the nursing home needs to focus more efforts on staff vaccination. With a 0.0% staff vaccination rate, it tragically falls in the bottom 10% of facilities in this regard, which is dreadfully lower than the state average staff vaccination rate of 20.2%. Hence, while the nursing home has made positive strides with resident vaccinations, there is a clear need for concentrated initiatives to enhance staff vaccination too.Quality Measures
The Bedrock Rehabilitation And Nursing Center At Winte takes pride in having the distinction of being in the top 20% of nursing homes when it comes to the percentage of residents receiving antipsychotic medication, with a lower rate of 5.9% compared to the state's higher average of 10.24%. However, in terms of residents receiving antianxiety or hypnotic medication, it falls within the lower 20% of facilities, with a relatively high rate of 30.27% compared to the state's average of 21.71%. When looking at preventative measures, such as providing pneumococcal vaccines, the center falls in the bottom half, despite a high vaccination rate of 97.8% which surpasses the state's average of 96.7%. This institution stands out in the top 40% of nursing homes in terms of residents experiencing one or more falls with major injuries, with a rate of 1.98% that is considerably lower than the state's average of 2.73%. On balance, the Bedrock Rehabilitation And Nursing Center At Winte maintains a balance of efficiency and security in its procedures and the comprehensive care of residents.Emergency and Hospitalization Quality Measures
The Bedrock Rehabilitation And Nursing Center At Winte falls into the lower 40% of nursing homes in terms of hospitalizations per 1000 days, at a rate of 2.06 which is still slightly below the state average of 2.12. Despite this, the center performs remarkably well in terms of outpatient emergency department visits, ranking in the top 40% of facilities with a rate of 0.7 visits per 1000 days, compared to the state's rate of 0.79. Furthermore, it excels in attending to short-stay residents who needed outpatient emergency services, having 9.35% of its short-stay residents visit outpatient emergency departments, a figure still below the state's 9.97 percent. However, the center requires improvement in the area of rehospitalization after nursing home admission, with 30.58% of its short-stay residents being rehospitalized, a rate significantly higher than the state average of 25.54%, landing it within the bottom 20% of facilities in this regard.Healthcare Nearby
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Dentists
Essentials Nearby
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Things to do in the Area
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Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
By clicking "Get Exact Costs", you agree to our Partner's Terms of Use. You also consent to receive calls and texts, which may be autodialed, from our partner and our partner's customer communities. Your consent is not a condition to using the service. Please visit our partner's Privacy Policy for information about their privacy practices.
Reviews
General Staff Rating
Care Staff Rating
Food Staff Rating
Cleanliness Rating
Activities and Services Rating
Awesome place to be.
My Mom was here and witnessed her roommate tell the nurses she was having trouble breathing. The lady kept telling them something is wrong and when they came into the room, they told the lady she will be okay after she and my mom said something wrong. They left out the room and didn’t come back for awhile & the lady died about 45minutes later. They came back and quickly called the ambulance. Once they arrived they tried to bring her back but she was gone. Meanwhile my mom witnessed all this and couldn’t help the lady cause she is basically paralyzed 😪😪 Stay away from This CENTER‼️
I stood there for two months and they were helpful I'm very polite
Horrible care! Nurses/aides won’t call for a doctor when they see a resident is in need. They were letting her starve because she couldn’t swallow or feed herself. She has lost over 10 pounds in less than a month. My friend is now in the hospital. They should be shut down
This place is amazing! Treated my dad with love and care! I would show up often he was always happy and had friends and well taken care of..
Look clean, and everybody are very friendly
My father was transferred from Winter Park Hospital. He arrived to his room and was treated poorly. He needed help with his diaper, and had to wait for over 30 minutes! I am studying in medicine and I know those people wouldn't want their parents nor family members to be treated like animals. Also a huge issue in most nursing homes/rehabilitation centers are bed sores! In the span of two hours of being there I went and took my father out.
I have been in other rehab centers for post surgical care and I have never seen such poor quality of service. After a total knee replacement, I came to go through physical and occupational therapy in order to be able to function without assistance because I live alone. The PT and OT techs are great if they know you are there. I have been sat in chairs for hours without a call button to ask for help. I have been here 6 days and only got bathed once. I have to ask for my dressing to be changed. Nobody checks it otherwise. No one offers to help you dress, you are on your own. After doing sets of leg stretches as explained by Occupational therapy, my knee is in agony and I asked for pain medication over half an hour ago and still wait. I tried to transfer to another facility but Humana doesn't allow that. Avoid this place if you are post op. I think it is for long term ambulatory patients only, even though they have an Ortho unit.
Amazing place to work 🙌 👌, Always clean!!
A very fine rehab and nursing home in winter park. Great staff and nurses.
I see why it's only three stars the staff is rude and at night when you are trying to sleep I don't understand that the care they offer is so bad these staff should be more considerate especially at night when you are trying to sleep the staff don't care they are singing laughing loudly. They don't care if it bother the residents see why you you say there's a privacy law wonder why
Staff are very professional especially the office staff , nurses are courteous and professional in there dutiesOn the physical side on rehab they do a fantastic job of communicating and setting expectations on your ability to healOnly let down is the food worst of the worst and that’s giving it a good response
My brother is currently there for physical therapy. He said the staff, physical and Occupational therapist, social services and food staff have been nothing but nice, kind and considerate. Totally recommend this place. Thank you to the staff of Rehabilitation Center of Winter Park.
This place is a joke! My grandmother was staying here and she went through allot! The staff is disrespectful and her things disappear at times. I'm so glad my grandmother is not there anymore! I don't recommend this place at all! Oh and forgetting to give her medication and having to postpone her surgery was one of the last stupid thing done there! I wouldn't even give it one star!!!!
Thank God my mother is not there any more. Her clothes and other articles disappeared, food we left out front for her (2 bags with crackers and juices plus homemade food) took two days to be "found" and it did because I ask to speak to the administrator......we had to tossed some of her clothes for being dirty and smelly. Her phone fell under the bed and it took us calling, asking if they could give it to her.....well, they found it againg.....when we were there to take her out of the facility. Let's not talk about her meds, calling nurses that never came, letting her fall the day after eye surgery, screamed at.....yes there are good workers too.
I had major ankle surgery and chose to go to this location because it was close to home. I have alot of experience with rehab facilities because I have been a private sitter for many years. This is the worst facility I have ever seen. I didn't think places like that were allowed to be open. It is dirty, has no central air or heat and is out dated. It looks like an infection waiting to happen. I would NEVER allow anyone I know to go there. The director was very rude on the phone with me, and she was trying to keep me. I can just imagine how she must be with the ones who don't have a choice. I left the same night I arrived.
There is no doubt that Parkview Rehab is a home away from home experience. You can depend on facility staff members to treat you or your family members with care, respect, love, attention, and will always listen and apply the necessary care needed to get you on the road to full recovery. Recommended for care needed as an outstanding family setting environment.healthy lifesty
Health and Fire Safety Deficiencies
The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-10-18 | 2022-11-27 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2021-02-16 | 2021-03-19 | D | Construction Deficiencies | Use approved construction type or materials. |
| 2021-02-16 | 2021-03-19 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2021-02-16 | 2021-03-19 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2019-07-16 | 2019-08-17 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2019-07-16 | 2019-08-17 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure that testing and maintenance of electrical equipment is performed. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-12-05 | C | C | Infection Control Deficiencies | Ensure staff are vaccinated for COVID-19 |
| 2022-12-29 | E | E | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-10-20 | E | E | Resident Rights Deficiencies | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. |
| 2022-10-20 | F | F | Resident Rights Deficiencies | Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide. |
| 2022-10-20 | E | E | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2022-10-20 | D | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2022-10-20 | D | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2022-10-20 | D | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-10-20 | E | E | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| 2022-10-20 | D | D | Infection Control Deficiencies | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. |
| 2022-02-05 | K | K | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2022-02-05 | K | K | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-02-05 | K | K | Nursing and Physician Services Deficiencies | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| 2022-02-05 | K | K | Administration Deficiencies | Administer the facility in a manner that enables it to use its resources effectively and efficiently. |
| 2022-02-05 | K | K | Environmental Deficiencies | Keep all essential equipment working safely. |
| 2021-02-18 | D | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2021-02-18 | D | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-02-18 | E | E | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2021-02-18 | D | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2021-02-18 | D | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-02-18 | D | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-02-18 | D | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2021-02-18 | D | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2021-02-18 | D | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2021-02-18 | D | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-02-18 | E | E | Environmental Deficiencies | Keep all essential equipment working safely. |
| 2021-07-29 | D | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-07-29 | E | E | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| 2020-08-21 | J | J | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-07-17 | D | D | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
| 2019-07-17 | D | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2019-07-17 | D | D | Nutrition and Dietary Deficiencies | Provide special eating equipment and utensils for residents who need them and appropriate assistance. |
| 2019-07-17 | D | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
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