Kindred Hospital - Las Vegas (Flamingo) - Snf/Dp

Nate Musliner

2021-11-01

Patient advocate Ms. Debbie really helped my wife and I day to day thru my isolation and rehab with Craig and Dr Huynh.Ms.Fe is a wonderful caregiver with a great personality.Jose is also very attentive nurse. Tina is very nice and helpful.All in all my experience was good.Dr.Hynh is the beat, along with Craiag my PT. They work hand in hand and kept me informed.

David M.

2021-12-07

I recently was released from the hospital due to covid-19. I just had to thank all the doctors and staff, without their skill and dedication I would not be alive today. I also just wanted to give a shout out to Janet who's compassion and knowledge are second to none. I am forever grateful to all the therapists for all their patience and persistence. Thank you for getting me home.God bless you all and have a merry Christmas!

Daniel C.

2021-11-09

I was sent here around the 18th of December for rehab in order to get me to walking again...I'll start with the bad first which knocked a full star off...Their kitchen staff had some strange concoctions posing as food...  You haven't lived till you tasted their Salmon with Chernobyl glaze which took more people down than the movie Airplane!...  That and I had bad luck with roommates who if Ghandi spent one second with them...he would have manned a machine gun at them...Now the good...This place actually saved my life...  I was unable to walk and when they thought that I might have had the slightest hint of gout symptoms...they sent me practically across the street for the MRI that showed exactly what was wrong with me...  They sent me to Sunrise for the L4 implant and fusion of the L5 in which I'm still recovering from to this day...  It took three months after my fall in late October (and three hospitals later...this being the third) to find out what was really wrong...  Thank you Dr. Raps...Their staff was kind to me throughout this whole ordeal...  If it was between this Kindred and Encompass...I'm not sure which I'd pick to finish me off...rehab wise...that is...but it might be Encompass by the slightest of margins...due to their length of rehab times...

Debra W.

2020-05-09

The Corona Virus came. My husband, who has dementia, was unable to go the the Cleveland clinic for his PT , nor to the Anthem gym, and began a downward spiral. A month into quarantine, he suffered a heart attack and had a stint placed into his left artery. After his week stay at St Rose Siena, he was sent to Kindred to rehabilitate. They promised I'd be able to communicate with him weekly via FaceTime, that they'd communicate his status daily, and that I'd be able to speak to him daily. Well, that never happened . After 2 weeks of struggling to get folks to call me back, to set up a FaceTime chat, I drove to the facility and had to demand to see him, at least through a window. When I finally was assisted, I found  that he was not improving. The staff had no idea how to help get him to stand or get out of bed.But worst of all, they never shaved him. He had quite a beard which I know he hates. Then , they gave up and said they were going to have to discharge him. Quite frustrating. One would think the staff would be more humane during these times loved ones can't get into care facilities. If your loved one has special needs, stay away from Kindred.

Christopher Zurawski

2021-11-01

I am a patient at kindred flamingo hospital for at least 3 weeks. This has been the best hospital I've been in. The nurses like Fe who sings at night has made this stay better. The hospital is very clean . Also I wod.like to mention Ray the RN and STEPHANIE THE CNA MY PATIENT ADVOCATE DEBBIE IS A KIND LADY WHO CHECKS ON ME ALL THE TIME. I WOULD RECOMMEND THIS HOSPITAL . ALSO THE REHAB TEAM IS GREAT CRAIG IS A WONDERFUL GUY WHO TAKES HIS TIME WITH ME. THE FOOD HAS BEEN WONDERFUL.

Jean C.

2021-11-09

My Dad was admitted to the Kindred rehab unit after stabilizing at another hospital from a break-through COVID infection.  The first day he was there my mom told the nurse that he didn't seem right--spitting out his food/ couldn't eat, was listless, lethargic, and not himself (different than he had been sounding in the days prior).  The nurse said he was fine, and then that very evening he was transferred to the ICU for issues with his heart.  I was dismayed that the nurse minimized his symptoms and my mom's concerns.  He ultimately ended up passing away in the ICU days later.  One of the things that I want to give feedback around is they should have had me leave the room when they attempted to place my Dad's feeding tube.  The nurse could not get it in and to hear my Dad moaning and writhing in pain was the most excruciating and traumatic experience for me.  When she couldn't get it in, she said she hoped she hadn't punctured his lung and needed x-rays ordered to check.  I was horrified.   Also one of the nurses seemed super stressed and tripping over things, and rough in repositioning my Dad.  However, I do want to give a general shout out to the wonderful ICU staff, who were great as a whole, especially the patient advocate whose compassion and support are deeply appreciated, a couple of the nurses who stand out, and one of the respiratory techs who was so kind.  I do wish they had focused more on his nutrition and developed a plan to keep him nourished and hydrated, particularly since he wasn't eating and had kidney disease and my mom had always made sure he was hydrated to keep his kidneys stable.  But maybe that would not have changed the end result.  The patient advocate checked in on us periodically and kept my mom and I fed when we were in no condition to prepare food or eat during this challenging period.  For that, we are forever grateful!

Amalia S.

2021-05-01

It is so disappointing and disgusting to see a nurse not help my elderly grandmother when she is in pain asking to be laid down, and is ignored. How they are still operating is shocking.

Tim E.

2021-02-06

I called and left multiple messages with case manager to make appointment with myself and family member at there request because they don't have there hearing aids in and have trouble hearing. Case manger will NOT make an appointment as asked. I have been asked by patient to be there I have legal power of attorney also. Her worthless dismissal attitude is not good in a healthcare setting she needs to work elsewhere.I dropped food off at 4pm, it didn't get to the room till 10pm I'm so glad they didn't eat it they could have got food poisoning.

Pat M.

2021-01-28

My husband is currently in the facility I can't really judge too harshly by what I've experienced. But we've had a few concerns with his  diet getting his menus right but they're working with him so again I am glad that they did Address that problem. The nursing staff seems to be very sweet and attentive considering we're in a pandemic his rehab staff are really trying to get him more involved and working to strengthen him. But I will keep a close eye on what is going on but so far I am really quite pleased with them.

Patient S.

2020-12-18

When I came here I was broken in body and spirit. When they transported me I was scared, but when I arrived 4 ladies greeted me. They told me where I was and reassured me that everything was okay. Come Monday, I was met with therapy and they asked me what my goal was, and I told them that it was to walk again. They worked with me through this. They were patient but stern. I love the staff here! The nurses and Drs worked with me and got me where I am. They would come by and talk to me often. Sometimes they would come by and wave, but knowing that they remembered made my stay more enjoyable. I would tell people that if they are looking for an all around therapy hospital to come here. I am ready to go home and continue with my life. - patient LS

Dale F.

2020-11-16

This is going to be short and sweet.  My brother was transferred to this facility for Rehab.  Due to Covid we were not permitted to go into the facility.  My brother texted us that there was NO HEAT in his room and it was 48 degrees.  This is unacceptable by anyone's standards.  There solution was to try to move him to a room with heat.  This did not happen as he was transferred back to Henderson Hospital after a threat of a lawsuit.  I do not recommend this facility to ANYONE.  I have also advised the hospital as well as the State.... If I could have given zero stars I would have.

Aracely L.

2020-10-16

If I could give more stars to this amazing place I would definitely do it! Kindred Hospital of Las Vegas Nevada (Flamingo location) is an amazing caring place and so well taken care of and clean; My mother is currently at this place, and she is being well taken care of by nurses and doctors. You all have been so wonderful and loving to us. We are so grateful for the amazing service and attention towards my mother (Araceli Cabrales) and our family. Ms. Debbie Cochran thank you for everything you do, your such an amazing person with a big heart. May the Lord bless you all!

Victoria D.

2020-09-28

If you love your family, do not let them GO TO THIS HORRIFIC PLACE! I AM BEGGING YOU! My father is there and he was hitting the call light numerous times! No one answers him! He calls me breathing shakily asking for a nurse.DISGUSTING PLACE, AWFUL.UpdateMy fathers breathing machine broke, he almost died. He hit the call light button And yet again, no one came. It was at night so I don't know what the hell the nurses are doing? Since no one showed up, my dad had to call for help and he needs oxygen to live. This place is yet again horrific. I am a CNA and the CNAS ARE RUDE HERE and tell my dad who can barely walk to make his own BED! My dad couldn't even move for the longest time! They are rude, slow, dumb and beyond IRRESPONSIBLE. That place needs a whole new re-staff if you ask me. Even when I call they are rude. I WOULD NOT send anyone here! I cannot wait until I pick up my father today from that horrific place!

Willena J.

2020-09-18

This facility is awful. They discharged my dad without his personal belongings, they told me he was rehabilitated and can do for himself. My dad came home in worse condition than he went in with. He wasn't incontinent, when he went in, they sent him home with one diaper on (wasn't wearing them before) didn't send him home with any. None of his personal belongings came home with him. They said he didn't go there with any

Lena J.

2020-06-02

KINDREDI don't know why your staff continue to call us regarding my husbands stay there.I took him out of your facility for the following reasons.Your staff continually moved his bed tray so that he was unable to reach it leaving him with no water, no liquids and no crackers and, most importantly, no phone.Your staff double infused him causing him to lose all reality for at least 6 hours.Your staff deliver food and 10 minutes later come back and ask if hes done when he either couldn't cut the food with the one good hand he has, or couldn't reach the food tray.Your staff delivered food that he did not like or eat and when we asked for different food, your staff took the tray, came back 10 minutes later with all the side dishes gone, and under  the lid of the dish was the same chicken, broccoli and mushy rice.  I sent the dish back again and he ate nothing but crackers or cookies I had brought from home. When I approached your kitchen staff regarding this, they stated "the nurse said he had to eat the dish we put out".  So your ad stating that you prepare food that people ask for is a lie.Your staff started fabricating stories that he was uncooperative and non compliant.  Well, I guess that means if you continually wake someone up at 7:00 a.m. and 11:00 p.m., that needs their rest, and that person is cranky, irritable and waving their one good hand around, that's must mean they are uncooperative, non compliant, and violent. The violent one is the one that infuriates me the most. According to your staff member that says my husband grabbed his arm and started punching him, I would like to know how does a one arm, one handed person do that?  My husband probably was waving him off in disgust for waking him up, yet again, and again, and again.Besides all of this, your staff refused to acknowledge that he was discharged when I removed him from your facility, forcing sunrise hospital to return him to your facility, causing me to have to remove him, yet again, and take him back to sunrise hospital.And finally, lets not forget the stories you are passing on to the medical community as to his being uncooperative and non compliant making it seem that he is some type of problem, which he is not, only with nurses and staff that think they know everything and treat everyone with the same routine and manners regardless of their medical condition.His condition- he had two strokes on the right, surgery amputation on the left of the toes and 1/3 of the foot, pneumonia, fever and the inability to fully comprehend what was happening to him.  Based on those factors, your staff should have realized that he only had the one working hand, per the surgeon was not allowed to be on his feet, the left having the amputation and the right one having 2 strokes, and could not tolerate being continually woken up. Not just awaken, but awaken with 3-4 people all coming at him at the same time.Also, I requested copies of the blood tests and any other tests from your staff and never got them.When we finally left, I once again asked for a copy of his blood test and what your staff pulled out of his folder was the blood test of a 45 year old woman.  This error in itself is cause to have a major investigation due to HIPA laws.I asked but never got a copy of the paperwork your patient advocate insist my husband sign at 7:00 a.m. without my knowledge.  As I am the person with the P.O.A. over his affairs, I find this action unforgivable.  Anything he signed for her would not be valid as I am the only one that can sign for him. I signed all your paperwork when he arrived, so what gives her the right to wake him up to sign paperwork giving the impression that my P.O.A. is irrelevant.  Once again, no regard for my husband.In closing, I would like to say thank you to the CNAs, they were pretty fantastic, with the exception of the guy that kept waking up my husband at night and then said he was beaten by a one arm man. A man that couldn't put a fork thru a piece of meat or remember how to raise his bed.So now, whatever reason you feel is necessary to continually call us, and ask how my husband is doing, please stop. I have no reason to speak to you or any of your staff.  I have given you somewhat of a report on the reasons I took him out of kindred and that should be sufficient enough to satisfy whatever curiosity you and your staff have as to why I removed him.  His medical condition, at this point, is non of your damn business.IM GOING TO KEEP POSTING THIS AS YOU HAVE LIED REPEATEDLY TO PEOPLE THAT POST NEGATIVE COMMENTS.

Theresa R.

2020-05-26

This hospital has been the best for my family. My dad is recovering from COVID-19  and they have been really thoughtful in keeping us updated on his progress. They have even let us facetime him. Debbie Cochran lets us visit via Facetime every morning. She takes time out of her busy schedule so that we can see him. I believe that she is a big part of his recovery. Thank you Debbie ! Your are the most wonderful person .

Diann D.

2020-04-11

My mom's been in there for rehabilitation since Valley Hospital. Every time I call the nurses they are busy and minister and medicines two hour wait never call you back even when you leave your name and number. I know the coronavirus is going around but I'm gonna tell you something that should be in one immediate family allowed to go visit people in there because the standard of care I don't really think it's that great especially when they know Family's not around because of this this is even worse I think I'm gonna go against medical consent be pulling her out. Asked to speak to the doctor and have them call me for days ago obviously there's no doctor that works in that hospital bed yet I might even call the Medical Board and put a complaint in. Well ask him to sign consents forms for my mom because I'm the POA and they wanted the other nurse to do it I'm like no I don't know what she signing people are ridiculous so help me God if something happens to my mother.It's 4/11 And I asked for my mom could be showered because we're not allowed to go in because of the COVID-19 she's been in there one month and they told me they need an order from the doctor. It used to be a CNA and everybody got to shower every other day and washed up and in between that and where is this coming from that you don't shower people now without a doctors approval.

John D.

2020-03-13

This hospital is excellent .The staff is caring .The hospital is clean .I was in slot of pain .I was Sepsis and had Pyoderma Gangrenousum.Its a rare skin disorder People with Ulcerative Colitis can get 1% They made sure Inwas comfortable at all times and managed my painI highly recommend this hospital

Roses Kinda Everything

2021-12-18

My name is rosemary and I have been a patient at flamingo for 3 weeks. I came in with Covid and feeling much better, the staff has been super awesome. The rehab folks have been working with me so I can go home. Thanks Craig, Molly and Latina . The resp team has been wonderful too like Gary who has also been working to help get my lungs stronger. The patient advocate has been very nice and always checking on me. Also the nursing staff have all been great. Thank you

Brenda Johnson

2021-12-18

When you live out of town and have to leave a loved one in a care facility, it can be very scary. Debbie Cochran, Kindred's Patient Advocate, goes above and beyond to allay those fears. From the initial visit to the facility, to sitting down with us to express hear our concerns she has been compassionate and focused on doing what she can to put us in touch with members of my sister's care team, visit with our sister, and do what she can to help the stay more comfortable. She will even do Facetime with our sister when we get home. She's the best, a new BFF! I hope Kindred recognizes what jewel she is; we sure do.

Teresa Davis

2021-12-11

Friendly staff and caring nurses. Very knowledgeable and help to make life more manageable. Great rehab program as well.

Carlos Chicas

2021-12-01

This place is just okay, not great by any means but they don’t treat you horrible.

David S Johnson

2021-12-01

Exceptional hospital that provides all the services and care you would expect for either yourself or your loved one. Professional and experienced staff and Management. My experience w the Physical Therapy/Rehab team with Craig and Manny as well as the Respiratory therapists have gotten me back on my feet again after an unexpected illness. I would certainly recommend Kindred Flamingo. Debbie Cochran helped facilitate my care and made sure that all my needs and care were met.

Diana Zinz

2021-12-01

It was beyond horrific. Imagine the worse case scenario and it was worse than that. I left after two days much worse than when I arrived. Don’t go there!

Alfred Luna

2021-12-01

Kindred,from my experience is an excellent facility for anyone who needs rehabbing, The staff, all their personnel is on point,their attentive to your needs, I can't thank them enough for all they did for me,and all those s before me.From all of my heart THANK YOU!!

PHATT Ministries David Word

2021-12-01

Hi I’m a patient at kindred flamingo hospital for a few weeks, my stay here has been great all the employees have been so kind compassionate and they care about you. The rehab, the resp team all have helped me getting better and stronger . My patient advocate Debbie has been such a loving personality. Thank you again kindred

Angie Essman-Smith

2021-12-01

I recently spent 5 days at Kindred Flamingo and I wanted to say what an exemplary caring staff I experienced.

Elizabeth Queen

2021-12-01

I would like to take this time to give thanks to DEBBIE COCHRAN for being there for Our Family. She is so compassionate and caring and always making time to FaceTime with our Dad. Making sure that our needs was 1st and always so warming and Loving ❤ Thank you Debbie For All You Do.

FiveChainz

2021-11-01

Thank you for helping me with recovery

Dave Rabe

2021-11-01

Pleasant nursing staff. No major complaints

Pamela Worosz

2021-11-01

They have been helping me with anything I need, and Ms. DEBBIE COCHRAN, THE PATIENT ADVOCATE HAS BE WONDERFUL, KIND, CARING.IF NOT FOR HER I WOULD BE IN A NUT HOUSE. MY BROTHER AND IS NURSES ,MARIANDA ARE MY SAVING GRACE. THEY ARE BEAUTIFUL AND CARING PEOPLE ❤. AND MY BROTHER IS SLOWLY GETTING BETTERAND I AM FOREVER GRATEFUL 🙏 FOR ALL THEY ARE DOING. GOD 🙌 YOU ALL.

Carol Dicus

2021-11-01

I wouldn’t even give this place a 1 . It is the worse place I’ve ever been to . They never answer your call light . Had trouble breathing and thought I’d never get help . Food is the worst . A 5 year old can make better . Cold and disgusting . I heard from other people that you only leave here in a body bag . I kind of believe it . You don’t get your test results back from Drs in weeks . Don’t let you or your loved ones come here . Figuring out how to get out now

Christine Schuler

2021-11-01

Overall decent place. Food not bad, but plenty of room for improvement. Nothing a little salt couldn't fix.Older facility, not exactly state of the art tech, generally friendly staff. Of course every workplace has some thorns with their flowers. That said, 98% of staff are quite nice and accommodating. .Most frustrating dept was physical therapy. But there were a couple beacons there..Manny and Dannette.Thanks to them I should being going home in a couple days free of COVID-19

Pete Mazza

2021-11-01

Although not a very good situation( Covid)my stay here at kindred was good, staff was very pleasant and professional from nurses to physical therapy they sincerely cared about my wellness which I appreciated. To many people to thank. Sincerely Pete M

Bob DeSena

2021-11-01

My name is Robert and I've been a patient at kindred Flamingo for a month and I would like to say how wonderful kindred has been to me. My nurse Fe at night has been so kind and caring when ever I need something she is here for me. My patient advocate has been so kind and worried about me , it's nice to see caring people in this world. I would recommend kindred flamingo.

Nicole Johnson

2021-11-01

My dad was transferred here about 2 wks ago from UMC Trauma Center after a bad car accident that resulted in moderate TBI. In all, I feel confident my dad is getting informed care. The transition was a bit rocky for me as a family member (getting in touch with the right nurse, getting information on my dad's status, etc.), however, Debbie the patient advocate has been amazingly helpful and communicative, which has been so valuable since I live out-of-state. Deb has been knowledgable about my questions, responsive to my concerns, available when I needed her, and just all-around authentically caring for the patient and their family. Despite Deb's help, I do think there's room for improvement for Kindred to facilitate better communication with family on a regular basis, especially when the patient is unable to make their own decisions. I was able to visit for a few days over last week, and I felt like everyone as the nurse's station, reception desk, and passing in the hallway was pleasant, welcoming, professional and genuine. A few folks asked me directly how *I* was doing, and offered to assist me with requests I had for meeting certain people or finding answers to my questions. In all, I feel like my dad is in good hands there.