Judson Park

Janet Bruce

2021-12-11

My mother has lived at Judson for over 10 years. First in independent living and now in the Grove. When she was in independent living she enjoyed the many opportunities for socializing and intellectual development. Now she is in The Grove (memory care). She is content. The staff is caring and competent and there are numerous activities to help people with dementia stay engaged with life.

Jerry Bueser

2021-12-11

My wife and I have lived here for three years and are very happy with Judson Park. All the staff are very friendly and helpful. It is a beautiful place and full of friendly residents with lots of activities, a good gym and the opportunity to take many trips throughout the year. We are especially impressed with the caring way the staff treats our residents.

Douglas Smith

2020-04-17

My husband received such good care during his two and a half stay in the Grove. The staff was very kind and loving.

Cheryl Coleman

2020-03-08

The rehabilitation is excellent

Jim Patrick

2019-05-25

Great place to live! Great staff, excellent food, lots to do.

John Lee

2019-04-28

Good food good services all nurses and nurses are nice and good helps.

Erin Estrada

2018-10-02

We are looking for a Social worker with rehab or skilled experience. HumanGood offers competitive pay and phenomenal benefits. Eligible positions start earning 19 paid days off, plus eight holidays, a company-matching 401(k) and health plans that give you cash to use for those unexpected health issues. Come see what HumanGood, the largest nonprofit owner/operator of senior living communities in California, and one of the largest of its kind in the nation, has to offer.

Katharine C.

2021-12-03

When my mother was in Independent Living, things were fine.  But her last 2 years were spent in Assisted Living - where she received neither assistance nor experienced living.  Medication was given and supervised casually; indeed after we moved her out, there were pills on the floor and under furniture that staff had never seen that she take.  She was often left helpless on the toilet waiting for someone to come assist her - several times longer than 30 minutes.  Afterwards she was redressed so hastily she was uncomfortable for the rest of the day.  We found urine stains and feces on the arms of her commode.  We began taking photos of these things and even brought in someone from the State Board.  After showing the board person the photos, we were accused of "setting up" the pictures.  Obviously Judson has that Board in their pocket, and no doubt money is exchanged.  For 2 years my mother suffered this treatment while they drained her bank account to the tune of almost $10,000 per month.  This is a classic case of wretchedly under-paid staff (therefore low quality), understaffing, and resulting high turnover.  All of this so that some corporate big shots take home their sacks of bucks - reprehensible greed at the expense of old, helpless people.  My mother paid in $100,000 to live her life out at Judson, and they kept it - despite the fact that at the point none of us could stand it anymore, we moved her out and made other arrangements.  Do not EVER get yourself tangled up with these people.  Their so-called "Assisted Living" is nothing but a hell hole.After posting this, I see other people have shared similar experiences.  How you people stay in business (outside of plain bribery and money under the table) is beyond me.  Personally I would rather die in my own bed or slit my own throat than to end up at the mercy of the people at Judson Park.  How do you sleep at night??In response to Edie, my fingers were stiff and voice raw at the number of times I communicated my complaints to Jonathan and other staff.  Complete deaf ears!!  You talk the talk but definitely don't walk the walk.  You are disgusting.

Jay S.

2021-08-15

Terrible experience. That's all I have to say. I'd like to forget the whole entire time spent with this company.

Lindsey E.

2021-07-16

Where to start. Judson Park is insanely expensive, the care there is what I would consider negligent, and some staff members seem cold, negligent and apathetic. (Except Jay, a nurse I found delightful.) In April my mom and I entrusted my grandma's care to JP. She has severe osteoarthritis and end stage congestive heart failure, so she has a very hard time moving and breathing. Not only did they fail to check grandma's condition/labs X-rays in a timely manner, but they blew us off completely when we voiced our worries about her breathing issues. In fact, one nurse admitted she moved my grandma to another room WITHOUT her oxygen, because she "didn't have help moving stuff." My grandma literally almost suffocated to death. My mom happened to be visiting that day, and walked in to find my grandma alone and gasping for air, saying, "Help me! Help me!" My mom was traumatized, and thought she was witnessing her mom dying. When she confronted the nurse, the nurse gave her attitude, saying that she didn't have enough help to move the bed and the oxygen tank. So instead of asking for help or waiting to move grandma safely, she left her alone without oxygen for god knows how long. When Gma's oxygen level was checked, it was only 84! When my mom escalated the issue of Gma almost suffocating due to the nurse's negligence,  nothing was done, and staff just said "Oh, she [grandma] just has anxiety." So basically they were trying to say my 86 yr old Gma with heart failure couldn't breathe because she has "anxiety." The staff also spoke poorly about my grandma, blaming her for lack of mobility (she screams in pain when any weight is put on her knees due to extreme arthritis, so I don't blame her for being scared to move) and saying that other homes might not take her, because she is "overweight." Celia, the "social worker" was bad about getting things done and calling my mom back, while at the same time pressuring my mom to get grandma into another home IMMEDIATELY. (I'm assuming because Gma has Medicaid and they were allegedly out of "Medicaid rooms." Instead of the SOCIAL WORKER finding referrals for my grandma and helping us as a family facilitate a move to another home, she put it all on my mom. So my mom scrambled to find another home with Medicaid openings, and then once she found one, Celia took forever to call them and send all the necessary paperwork. Now that my grandma is in the new home, they have been calling my mom, all confused about my grandma's mental and physical condition. Come to find out, Judson Park failed to mention even once that Gma has delusions, including about medical stuff. Not one person took note of those symptoms. I'm a licensed therapist in the mental health field, and am APPALLED by the lack of warmth, care, attention and ethics displayed by Judson Park. I don't know how they have high ratings. Perhaps the rich residents who can pay the full price, receive better treatment. There's even more, but I won't bother writing a novel. So far, her new home is way better.

Carol C.

2016-04-01

We have had the experience of my father being in Judson park rehab center over the last 3mos. The time we have spent here has been very pleasant.  The staff and the facility is worthy of 5 stars. It is an older building but it's cleanliness and updates to it have made it very comfortable. It is a home away from home. The staff are very professional and very caring. You can tell that they love what they do from the housekeeper with the friendly smile to the administration who are never too busy for you.  It is one big family and you become a part of it when you are here.  The PT center is amazing. The therapists are so encouraging and friendly. Their center is clean and has the means to help anyone with rehab. Again this place is amazing and you would not go wrong for choosing this as a place to rehab at.

Cindy M.

2020-09-18

I would NOT recommend this place to anyone placing their loved ones in this rehabilitation facility. My father was admitted to St. Francis Hospital in August to be treated for an infection. During his stay at the hospital, he was doing quite well. Unfortunately, he needed continued care that required around the clock care to administer intervenes antibiotics that could not be cared for in his own home. During his stay and due to the Covid 19 no family members were able to visit him to make sure that he was getting the required care and treatment he so needed. Two weeks into his stay we requested a ZOOM meeting to see him and how he was doing. To our astonishment, it was horrible to see him in the condition he was in. He went from eating in the hospital and doing quite well to not eating at all, no bathing, grooming developed ulcer "bed sores on his backside. He looked in grave condition. He could not even respond to us. Due to his declined health, he was transported back to the hospital to be treated for his way worse condition and passed away three days later. I know for a fact that he would be here today if he got the treatment and care he so needed from the staff at Judson Park. During his stay, it was also so difficult to get ahold of anyone to check on him on a daily basis. Today we still are trying to reach out to them with no return calls. I know these are hard times with the COVID but I think that the care given to our loved ones that need help are not getting what they deserve.

Larissa P.

2019-12-04

0 stars if I could. DO NOT PUT YOUR LOVED ONES HERE. The most unprofessional place I have ever been to. My grandma was at Judson park & her health decreased significantly due to mistakes they were making & now she is not with us anymore. This place is a joke & deserves to be shut down.

Kris S.

2019-09-09

Had a similar experience with Dr Gaines in March 2019. My father had a stroke March 19, 2019 and Valley General had him transferred to this hellhole saying how great it was. Wrong! Dr Gaines NEVER visited or assessed my Dad who was in comfort care for his unrecoverable stroke. He kept having break thru pain. We spent most of our time tracking down nurses to keep him comfortable when we should've spent it with my Dad in his last days. We requested a meeting with the social worker. Asked what the Dr notes said. "No Dr notes are in the file. She relies on the nurses and CNA's notes. Medical records puts the notes into the system". BS! What dr doesn't take notes while with a patient?! She never saw him in 3 days! We told Social worker we wanted all the notes, the dr to see him and a mtg with Dr. Later that day, my Dads friends come in to say good bye and in there for 1/2 hr and come out. I go in 5 min later and there is one of Dr Gaines' business cards on the nightstand. Friends said she was never there and card wasnt there when they were in there. Medical file said she met with him for 45min! LIE! We have a mtg with her (first time she even acknowledged us and we were there 13hrs a day. I didn't even know she was the Dr!) I brought up the family's concerns and also the Fentanyl patch knowing what it does. She actually said, "We arent in the business of euthanasia". I lost it along with my sister and my mom. She then explained that he was too skinny for it to absorb into his system. So, instead of saying that, she accused me of trying to kill my Dad off. It's called COMFORT CARE! She is a horrendous little troll and we later found out that Judson Park had fired her but she was staying thru the weekend. Lucky us, not! We then had a meeting with Danni, the Health Adminstrator to complain about the care, Dr Gaines, etc. At the end of that mtg she said, "Had I been here when your Dad was admitted, I wouldn't have accepted him. We dont normally take Comfort Care/end of life patients". Well, when the social worker at the hospital tells you they have a bed and he is being transferred at 2pm, you go with the 'experts'. My sister and I have never been thru this type of thing before so we were relying on their 'expertise'. Never again! Oh, and I never signed their financial papers. My Dad was social security only and we applied for Medicaid in the Hospital. That came thru a month after he passed. Meanwhile, I get a phone call from their billing dept. to see if I had heard anything yet. Nope. It came thru but now I'm getting a $662.91 bill for ME personally to pay, not the estate which has no money and never did. I never signed an agreement saying I would. Now threatening me with 'legal action'. Bring it! We can talk about their tactics of Balance Billing which is illegal! I will be filing a complaint with the State regarding their tactics and lack of care. NEVER LEAVE YOUR LOVED ONE HERE! The ONLY good part of the stay was the nurse EVA and a couple CNA's. They worked their butts off.

Patrick N.

2019-08-30

As we are aging, now, and begin to look into retirement locations nearby, we find Judson Park to be among the most accommodating for independent living. There are equally attractive retirement facilities nearby with more reasonable entry fees. So, although we love all we have seen her, wonderfully laid out apartments, views, and dining room, among many amenities that we would enjoy, the entry fees seem very unreasonable. Why? Well if we use $200,000 for example, and then $4500 monthly rental, we will be actually benefitting Judson Park with the $4500  and then add the interest on the $200,000 (around 6%) then Judson is getting $4500 plus ~$1000 monthly for a total of ~$5500 monthly. In addition, we would lose this same mount ~$1000 monthly from our portfolio. So, as much as we are in love with this community, it, sadly, is not for us. Not willing to give up though, we do keep "watch". In the meantime, we have discovered a nice community in Federal Way to compare and they ask no entry fee, promising equal value to Judson Park.

Jasninder S.

2019-04-30

They are well caring staff with lot of wonderful people around to help. I had my grandmother put in short term rehabilitation, which went great and i want to thank the staff.

Greg M.

2018-05-21

My 85 year old mother originally was in an apartment at Judson Park for 4.5 years, where she did not need any help from the staff and things were fine. As her mental and physical health declined, we moved her into the Village Health Care Center (2nd floor) at Judson Park where she needed almost full daily care. We were told the 2nd floor is just like the 3rd floor. At the Village, we noticed numerous issues including: her room not being ready when scheduled to move in, no orientation, poor communication (a lot of "deer in headlight looks" when asked simple questions), care scheduled not being followed, her still being in bed at 11:15 am or sitting alone in the dining room with breakfast food at 11 am, lunch was regularly served 45 minutes late, receiving a 4" cut on her leg (when asked how it happened, they said they just noticed it one night), needing to ask several times to bring her to the dining room for meals before the request was fulfilled, after the call button was pressed, waiting 20 minutes for assistance and numerous other similar issues AND we were paying also $12,000 a month - $390 a day for a single room! We also noticed 3 other residents, who only had the use of one arm, being served food that was not cut up or help being offered to cut it up. Had to speak up several times for residents that obviously had problems filling out their daily menus. (5+ separate times I saw just mashed potatoes being served and not asking if they would like something else) etc, I had zero confidence in my mother being cared for properly and felt we had to spend 4 to 6 hours a day there....2 of my aunts who regularly visited my mother said they had also experienced numerous similar issues. My mothers sister was in two different assisted living / skilled nursing care facilities and they both commented that the service at Judson Park was far below what they had experienced at these other locations. We were all very disappointed in the poor experience we had at Judson Park Village, so we moved my mother to a different care facility and at her new location we have not experienced any of the issues we experienced at Judson Park and it is less than half the price. I talked to several people in management and expressed our concerns and our experiences and they did seem genuinely concerned, I hope they can make the changes that are needed.

LeeAnne I.

2017-09-18

This is a skilled nursing facility and a premier location to send your loved ones for post-hospitalization rehab.They provide outstanding customer service but more importantly, the care is great.They think outside of the box to make sure your family member will be successful upon their discharge back home.

Marina H.

2017-04-11

This is a review for Judson Park's Health Center:Do not trust these people or Dr. Gaines with caring for your relatives! The doctors and nurses are rude and neglectful. My grandmother was here while recooperating from a lung infection and needs to be on oxygen. One of her first nights there she had to sleep in soiled sheets because no one came to help her to the bathroom. She complained to our family that it would take the staff hours to bring her new oxygen tanks, when we brought this up with the staff they brushed it off and said my grandmother was exaggerating. Okay.A few days later while visiting, my grandmother was very short of breath and saying she couldn't breathe and was visibly scared. Her doctor insisted she was having an anxiety attack and if she would just calm down she'd feel better. Direct quote from Dr. Gaines: "If she had more willpower she could breathe better," Her attitude was disdainful and I think she even rolled her eyes while listening to my grandmother.A few more days go by and my mom receives a call from my grandmother, who was barely understandable due to her breathing troubles and my mom had to call 911 to have an ambulance pick my grandmother up and take her to the hospital.The doctors at Highline hospital told mymom that my grandmothers lungs were nearly full of fluid, and had she not gone to the ER for another hour or so she would have died. This is when the staff at Judson Park started to lie her a** off saying they had repeatedly offered to call 911 for my grandmother and said she refused every time. This is a lie. My mom is her POA and never once received a phone call alerting her to her mothers condition or that going to the hospital was being encouraged/offered.My mom, rightfully upset, contacted the main doctor (Dr. Gaines) at Judson Park in charge of my grandmother's care who told her "Well, none of the nurses want to go around her because she's always in such a bad mood," OF COURSE SHES IN A BAD MOOD, she had less than 3 inches of room in her lungs to breathe and no one bothered to check for something worse or take into account she was there for (and has a history of) lung issues!Dr. Gaines should not be a doctor if she cannot recognize when a patient needs to be hospitalized. If you are entering a profession such as doctor or nurse, the attitude of a patient should not effect if/how you care for them. Be a professional or get another job.This place should be shut down and I feel so sad and scared for the residents who do not have outside advocates ensuring their health and safety.

Jim Patrick

2021-12-11

This is a wonderful place to live! Outstanding staff, excellent food, lots to do. My wife and I have been here 3 years, and it was the smartest move we ever made. Safe, secure, beautiful apartments with great views of Puget Sound. The monthly fees are less than our expenses were at our home, with utilities, homeowners fees, insurance, repairs, etc..

Betty Olson

2021-12-01

I have been here are year and have found the staff to be very friendly and helpful. There are many enriching activities and offerings to choose from and I am keeping as busy and involved as I would like to be.

Puppy_love Jezzrel

2021-08-01

Staff inexperienced, you push your call light for help in rehab it takes an hour for anyone to respond, cold meals with half your choice missing, therapy only twenty minutes a day. I am sorry my mom had to go there. After her experience I wouldn’t board my dog there

Meron Alex

2021-03-01

Great place for resident and the wonderful management .Clean environment lovely people Jadsonpark rehabitation center I prefer for my love one!!!!

Pork-Zombie Puke

2021-01-01

I do plumbing work here occasionally. friendly staff and residents.

Chas. Wahlstrom

2021-01-01

Great retirement home with excellent administration.

Carolyn Butterfield

2021-01-01

Beautiful surroundings. excellent care.

betty crocker

2021-01-01

This place was a 3.1stars. 3x's better for my family member vs another nursing home near by. You will still need to help who ever is in there(if in P.T. and relearning things) but its deffinatly a step up from fr Stafford(Sorry Stafford I have to tell the truth). It costs a bit more but if you have it($)DO IT. Sad thing is through all this experience, only some nursing /rehabilitation home(s)work. And for best bet u will Need freinds&family to help.ALLOT! Almost all facilities are either short staffed or dont have the 1 on 1's and consistent monitoring as a hospital does. Seems in some ways like a way to collect thousands OF $$ on a person's death bed, if they dont have the structure of family/friends. You will have to be there for assistance, learn the PT and other things b cuz no 1 will do it for them more than usually 1 time per day @ most 5xs a wk. Treatments basic and up to patient(s) & family/freiends to follow through. If you leave them there by them selves not mu will happen. And they may never get to where the drs and pt places talk so easily about. But this is the best\better 1 in area imo

Suzanne Woodruff

2021-01-01

Wonderful caring community of residents & staff. Love the CII programs! Lifelong learning at its best.

Jorge Orlando

2020-01-01

Nice park.

Susan & David

2020-01-01

From the first moment we entered we realized this was not the usual senior living community. It felt like a warm and inviting home, the residents and staff smiled and warmly greeted each other, people were caring, and the facility was bright and airy.

shirley Peace

2020-01-01

My husband and I moved into Judson 9 yrs. ago. He had some health problems, but we able to live a full and meaningful life with the excellent care of the staff in independent living and also the care center. I continue to enjoy living here and especially enjoy the college classes that cost me nothing!