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Cheyenne Healthcare Center
2700 East 12Th Street, Cheyenne, WY 82001
Based on 34 reviews
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Services and Housing OptionsNursing Home, Skilled Nursing, Rehabilitation
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Cheyenne Healthcare Center Description
Memory CareCaring for a family member or friend with dementia can be both mentally and physically taxing - but you know that the love you share is worth every effort. The weight of expectation can put a strain on familial and platonic relationships. At a memory care unit, your loved one will be enveloped in an atmosphere of peace and comfort while receiving 24/7 attention. Furthermore, they'll partake in various activities that offer them fulfillment and direction. Centers employ musical and memory-strengthening programs to help patients live life with the utmost joy every day.
RehabilitationLicensed therapists provide rehabilitation services to help you regain strength, function, cognition and communication capabilities.
Skilled NursingSometimes a hospital stay of more than just a couple days is necessary for full recuperation from an ailment or operation. At each center, the dedicated nursing staff offer round-the-clock care to ensure a smooth transition from hospitalization back into your home. They give a comprehensive analysis of your wellness and devise an individualized plan of action that serves as the foundation for enhancing your health.
Parent OrganizationCheyenne Healthcare Center is a member of a larger group of communities called Sava Senior Care
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Rehabilitation Services and AmenitiesCheyenne Healthcare Center provides a wide range of rehabilitation services and amenities to its patients. Patients have access to physical therapy, occupational therapy, speech therapy, as well as therapeutic activities like music and art therapy. The center also has an outdoor walking track, fitness room, heated pool, and meditation garden. All of these amenities are designed to help patients achieve their highest potential for recovery.
nutrition and hydration management
heat and cold therapies
renal disease management
post operative rehabilitation
home health services upon discharge
long term care
prosthetics and orthotics
treatment of swallowing disorders
urinary incontinence management
total joint replacement
post fracture care
digestive disorder management
lab and x-ray services
individualized care plans
assistance with activities of daily living
24 hour licensed nursing
advanced therapy modalities
mobile swallow studies
open heart surgery
specialized meal planning
housekeeping and laundry services
beauty and barber services
Employee Reviews for Sava Senior Care in Cheyenne, Wyoming
1.67 out of 5 stars. Based on 6 reviewsEmployees working for Sava Senior Care in the Cheyenne, WY area have a very negative opinion of the company. They report experiencing sexual harassment and bullying from the Administrator, and claim that when they reported it to HR, nothing was done. They also feel that there is a great amount of pressure to meet the financial bottom line, and that they are not adequately supported or given enough staff to care for the residents. Employees also report that residents are allowed to hurt and beat staff, and that there is no accountability for staff coming and going as they please. Despite these negative experiences, employees do report that they enjoy working with the residents.
Employee Reviews for Sava Senior Care
2.54 out of 5 stars. Based on 1000 reviewsEmployees generally have positive things to say about working for Sava Senior Care, citing good therapist colleagues, flexible hours, and a fun environment. However, there are some cons, such as small opportunity for career growth, high insurance costs, no employer matching on 401K, and lack of support from higher-ups. Employees also mention that the company is divesting at the end of the year, there is a lack of staff to fulfill patient needs, toxic senior and C-suite leadership behavior is tolerated, and there is no vacation time ever approved. Advice to management includes revamping everything, respecting the assistants, better pay, supporting DONs more, and listening to employees.
Information from Centers for Medicare & Medicaid ServicesThis nursing community has been given an overall rating of 1 out of 5 stars by The Center for Medicare and Medicaid receiving 2 stars on its health inspection, 4 stars on its quality measures rating, and 1 stars on its staffing rating. Within the quality measure rating, each facility is given a short-stay rating and a long-stay rating. This facility received a 4-star short-stay rating and a 4-star long-stay rating. This nursing home is certified by Medicare and Medicaid and was first approved to provide Medicare and Medicaid services on 10/16/84 and is run by a for profit organization. It is a large-sized nursing community with 105 nursing beds. Currently, there are 71 residents within the nursing community. Be advised these resident occupancy numbers are not always up to date and are collected from the Center for Medicare and Medicaid Services website periodically.
Alerts from Centers for Medicare & Medicaid ServicesThis facility has been given 4 fines by The Centers for Medicare & Medicaid Services for a total of $135,388.50. The facility has had 1 payment denials, which is when the government stops payments to a nursing home for new residents until the facility fixes an outstanding citation. The facility has had 19 substantiated complaints reported in the last 3 years that resulted in a citation.
Overall RatingsThe Polaris Rehabilitation And Care Center is a nursing home facility that, unfortunately, doesn't stand too high on overall ratings. With the lowest possible 1-star rating, it ranks in the bottom 20% of all nursing homes in terms of overall performance, lagging behind the state average. Inspection-wise, it also falls short with a 2-star health inspection rating, placing it in the lower 40% of facilities and under the state average in this respect. However, there's a brighter note when it comes to the quality of care, with a commendable 4-star rating. This high score inserts Polaris into the top half of facilities in terms of quality, putting it slightly above the state average.
Staff RatingsPolaris Rehabilitation and Care Center is a nursing home that has some significant staffing issues. With a 1-star staff rating, it is apparent that this is the lowest possible score it could achieve. Moreover, it falls in the bottom 10% of facilities concerning nursing aid staffing hours per resident per day, with just 1.56 hours; lower than the state's average of 2.39 hours. Furthermore, it remains in the lower percentile for LPN staffing hours per resident per day at 0.43, in comparison to the state's average of 0.54 hours. However, not all ratings are low, as it does well in terms of RN staffing, ranking among the top 30% of facilities with 0.76 hours, albeit less than the state's average of 0.89 hours. However, it falters in terms of licensed staffing per resident per hour, with 1.2, falling into the bottom 20% of facilities and less than the state's 1.43 average. On a brighter note, Polaris is in the top half of establishments regarding physical therapist staffing, boasting of 0.06 hours, higher than the state average of 0.04 hours. The figures manifest both successes and shortcomings in staff resourcing, implying an urgent requirement for improvements in many aspects.
Covid DataPolaris Rehabilitation And Care Center distinguishes itself in ensuring its resident and staff vaccination rates are well above the state average. The facility boasts an impressive 94.4% resident vaccination rate, placing it in the top 10% of nursing homes prioritizing resident health. This is significantly higher than the state average of 68.4%. Equally noteworthy is the center's staff vaccination rate, standing at 55.2%. This measure puts the nursing home in the top 20% of facilities, providing a safer environment for their residents compared to the much lower state average vaccination rate for staff, which is currently at 23.6%.
Quality MeasuresThe Polaris Rehabilitation and Care Center, hailed for its 4-star quality measure rating, is a nursing home with a mixed performance in terms of health measures for its residents. Among its weaker points are its lower vaccination rates, landing in the bottom 20% of facilities for the percentage of residents given the pneumococcal vaccine, with only 85.32% vaccinated, noticeably below the state's overall rate of 95.59%. A similar trend applies for the administration of the flu vaccine, where only 92.88% of residents have been vaccinated, situating this center in the bottom 30% of facilities and below the state rate of 95.7%. It is also in the less favorable bottom 40% for the percent of residents who lose too much weight, with a figure of 6.87%, slightly above the state's 6.73%. However, one bright spot is its superior record of resident care regarding ulcers; only 4.27% of its residents have ulcers, which is less than the state's average of 7.14%, placing this facility in the desirable top 30%.
Emergency and Hospitalization Quality MeasuresThe Polaris Rehabilitation And Care Center, a nursing home, finds itself within the bottom 40% of all facilities in terms of hospitalizations per 1000 days, with a rate of 1.9. This figure surpasses the state's rate of 1.13. This nursing center also has a higher rate of outpatient emergency department visits per 1000 days at 1.21, putting it in the bottom 40% of facilities in this category. However, this rate is lower than the state's rate which is 1.48. Concerning the percentage of short-stay residents who visited outpatient emergency departments, Polaris outpaces the state with a rate of 14.44%, compared to the state's 13.39%. This places them in the bottom 40% of all facilities in this respect. On a brighter note, Polaris finds itself in the top 30% of facilities when considering the percentage of short-stay residents rehospitalized after a nursing home admission, with a score of 18.51%, decidedly higher than the state's statistic of 13.91%.
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Places of Worship
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General Staff Rating
Care Staff Rating
Food Staff Rating
Activities and Services Rating
The doctor put my there for rehabilitation. She's been sick for a few days whom ever the nurse is my mom told her something didn't feel right and needed to go to hospital. The nurse told her she wasn't going to go to hospital cause there wasn't anything wrong with her pace maker . But that isn't whats wrong she's been having problem with her kidneys and stomach. I would never recommend this place
This place was horrible! My FIL was there for three weeks. He constantly had to change rooms! They didn't bother to change his socks for a whole week, with him having an ulcer on his ankle! Much less giving him a shower or cleaning him properly. I took pictures of the dirty bathroom in his room that hadn't been cleaned at least two days in a row. Overall I would not recommend anyone taking their loved ones who need assistance to this place!When you walk in the main entrance, the lobby already smells like urine, badly. People in wheel chairs are not being taken care of!The only good thing about this place was PT!!!!
My mother is dying in Nurseing home that don't allow all her family before she dies,the main boss you never see her around .so when it's my time to go, will not be in this nurseing home or do I recommend this place to any one.some of the nurses here just sit around doing nothing.I found hair in my mother's food, o thought they post to hair net, if working in the kitchen.
My husband has been here for about two months now. He gets excellent care and really likes the staff, his DR, and the other patients. It's nice to have some place that takes such good care of him.They stay in constant contact with me and make sure I know what's happening with him and his care. I think I can speak for both of us when I say we are both very happy with his service and care there.
My mom was checked in here for rehabilitation after doing chemotherapy to rebuild her strength. After only one night there she called me the next morning crying saying that she could not stay here because it took them over 4 hours to get her pain medication. She also said there was bugs in her room and had pictures to prove it. Most of the staff are just rude and not caring at all. If you are looking for care for you loved ones I would consider looking somewhere else.
I have been living at Cheyenne Health Care Center for 4 years. And in that time I have seen a kind, caring attitude from staff. We are treated as individuals and gets the individualized care we need. I would recommend Cheyenne Health Care Center to friends and family needing more help and care.
If I could mark a pinpoint @ the bottom of a star, I would.This was THE WORST PLACE, EVER!!!I can't even begin to explain the horror of it!I had to call the front desk, main phone number to get a nurse one night.I had to call the On-call dr. to get my I.V. antibiotic run through the machine properly. My niece came and told them to do their jobs and I was punished for it! My pain meds were withheld and the nurses were incredibly rude. I had just had open heart surgery, had cellulitis, a staph infection in the spinal cord causing compression and they refused to help me up to use the bathroom.That's just a glimpse of it.
Everyone who works there truly have the resident’s best interest in mind. Changing healthcare law make high staffing ratios difficult but that is the case everywhere. Both employees and residents have good avenues to be engaged in how the facility is run. Highest quality therapy department in town!
Health and Fire Safety Deficiencies
The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
|Severity of Deficiency||Isolated||Pattern||Widespread|
|Immediate jeopardy to resident health or safety||J||K||L|
|Actual harm that is not immediate jeopardy||G||H||I|
|No actual harm with potential for more than minimal harm that is not immediate jeopardy||D||E||F|
|No actual harm with potential for minimal harm||A||B||C|
Fire Safety Deficiencies
|Survey Date||Correction Date||Letter||Category||Description|
|2023-06-21||2023-07-17||F||Emergency Preparedness Deficiencies||Implement emergency and standby power systems.|
|2023-06-21||2023-07-14||D||Smoke Deficiencies||Provide properly protected cooking facilities.|
|2023-06-21||2023-07-14||D||Smoke Deficiencies||Install an approved automatic sprinkler system.|
|2023-06-21||2023-07-14||F||Smoke Deficiencies||Inspect, test, and maintain automatic sprinkler systems.|
|2023-06-21||2023-07-14||D||Services Deficiencies||Have properly installed electrical wiring and gas equipment.|
|2023-06-21||2023-07-17||D||Gas, Vacuum, and Electrical Systems Deficiencies||Meet requirements for the installation and maintenance of electrical systems.|
|2023-06-21||2023-07-14||D||Gas, Vacuum, and Electrical Systems Deficiencies||Meet requirements for the use of electrical equipment.|
|2022-12-20||2023-01-17||D||Construction Deficiencies||Meet other general requirements.|
|2022-12-20||2023-01-17||E||Egress Deficiencies||Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.|
|2022-12-20||2023-01-17||E||Egress Deficiencies||Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.|
|2022-12-20||2023-01-17||D||Smoke Deficiencies||Install an approved automatic sprinkler system.|
|2022-12-20||2023-01-17||F||Smoke Deficiencies||Properly select, install, inspect, or maintain portable fire extinguishes.|
|2022-12-20||2023-01-17||D||Miscellaneous Deficiencies||Have restrictions on the use of portable space heaters.|
|2022-12-20||2023-01-17||F||Gas, Vacuum, and Electrical Systems Deficiencies||Have proper medical gas storage and administration areas.|
|2022-06-28||2022-07-20||F||Emergency Preparedness Deficiencies||Conduct testing and exercise requirements.|
|2022-06-28||2022-07-20||E||Egress Deficiencies||Keep aisles, corridors, and exits free of obstruction in case of emergency.|
|2022-06-28||2022-07-20||D||Egress Deficiencies||Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.|
|2022-06-28||2022-07-20||D||Smoke Deficiencies||Have properly installed hallway dispensers for alcohol-based hand rub.|
|2022-06-28||2022-07-20||D||Smoke Deficiencies||Have approved installation, maintenance and testing program for fire alarm systems.|
|2022-06-28||2022-07-20||E||Smoke Deficiencies||Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.|
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