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Brian Center Health & Rehabilitation/Canton
150 Hospital Circle, Canton, GA 30114
Based on 45 reviews
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Services and Housing OptionsAssisted Living, Nursing Home, Skilled Nursing, Rehabilitation
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Brian Center Health & Rehabilitation/Canton Description
Parent OrganizationBrian Center Health & Rehabilitation/Canton is a member of a larger group of communities called Sava Senior Care
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Senior Living Videos
nutrition and hydration management
heat and cold therapies
renal disease management
post operative rehabilitation
home health services upon discharge
long term care
prosthetics and orthotics
treatment of swallowing disorders
urinary incontinence management
total joint replacement
post fracture care
digestive disorder management
lab and x-ray services
individualized care plans
assistance with activities of daily living
24 hour licensed nursing
advanced therapy modalities
mobile swallow studies
open heart surgery
specialized meal planning
housekeeping and laundry services
beauty and barber services
Employee Reviews for Sava Senior Care in Canton, Georgia
3.2 out of 5 stars. Based on 5 reviewsEmployees of Sava Senior Care in the Canton, GA area generally have a positive opinion of the rehab team and the diverse patient caseload. However, they are critical of the facility's dated and disrepair, the presence of ants and bugs, and the lack of responsiveness and involvement from management. Interdepartmental communication is also seen as a major issue, as is the lack of recognition and appreciation for the service staff. Additionally, there is a lack of resources and personnel to meet the needs of the residents and families. Employees advise management to talk to their employees, provide recognition and appreciation for outstanding service staff, and provide additional corporate oversight.
Employee Reviews for Sava Senior Care
2.54 out of 5 stars. Based on 1000 reviewsEmployees generally have positive things to say about working for Sava Senior Care, citing good therapist colleagues, flexible hours, and a fun environment. However, there are some cons, such as small opportunity for career growth, high insurance costs, no employer matching on 401K, and lack of support from higher-ups. Employees also mention that the company is divesting at the end of the year, there is a lack of staff to fulfill patient needs, toxic senior and C-suite leadership behavior is tolerated, and there is no vacation time ever approved. Advice to management includes revamping everything, respecting the assistants, better pay, supporting DONs more, and listening to employees.
Information from Centers for Medicare & Medicaid ServicesThis nursing community has been given an overall rating of 1 out of 5 stars by The Center for Medicare and Medicaid receiving 1 stars on its health inspection, 4 stars on its quality measures rating, and 1 stars on its staffing rating. Within the quality measure rating, each facility is given a short-stay rating and a long-stay rating. This facility received a 5-star short-stay rating and a 3-star long-stay rating. This nursing home is certified by Medicare and Medicaid and was first approved to provide Medicare and Medicaid services on 08/15/90 and is run by a for profit organization. It is a large-sized nursing community with 100 nursing beds. Currently, there are 85 residents within the nursing community. Be advised these resident occupancy numbers are not always up to date and are collected from the Center for Medicare and Medicaid Services website periodically.
Alerts from Centers for Medicare & Medicaid ServicesThe facility has had 2 substantiated complaints reported in the last 3 years that resulted in a citation.
Overall RatingsCherokee Center For Nursing And Healing Llc is a nursing home with an overall 1-star rating, placing it in the bottom 20% of all nursing facilities, which is lower than the state average. Its health inspection rating is equally disappointing, scored at only 1-star and ranking in the lowest 10% when compared to other facilities. This rating falls below the average rating within the state. On a brighter note, the quality rating awarded to this nursing home was 4-stars, the second-highest rating possible, resulting in placement among the top half of all facilities in terms of quality. Interestingly, this quality rating exceeds the state average, offering a glimmer of hope in an otherwise underwhelming evaluation.
Staff RatingsCherokee Center for Nursing and Healing LLC faces significant challenges in maintaining quality care for its residents. With the lowest possible staff rating of one star, the Center falls in the bottom 20% of facilities in terms of nursing aid staffing hours per resident per day, offering only 1.71 hours compared to the state average of 1.97 hours. Furthermore, while it outperforms half of the facilities in terms of LPN staffing hours per resident per day, it still falls short of the state average, providing only 0.87 hours compared to the state's 1.03 hours. In addition, Cherokee Center joins the lower half of facilities in terms of RN staffing hours per resident per day, despite offering 0.5 hours, slightly more than the state's 0.45 hours. It likewise falls short in licensed staffing hours, offering 1.37 hours per day as opposed to the state's 1.48 hour average. However, the facility shines in physical therapist staffing, falling in the top half of institutions by providing 0.06 hours per day, a whisker above the state's 0.05 hour average.
Covid DataIn ranking facilities for best practices concerning health standards, The Cherokee Center For Nursing And Healing Llc is positioned favorably as being in the top 20% for its resilient efforts in maintaining an up-to-date vaccination rate among residents. Specifically, the resident vaccination rate is at an impressive high of 88.3%, far exceeding the state's average of 59.9%. The nursing home doesn't fall short when it comes to its staff either; it breaks into the top 40% of facilities with a staff vaccination rate of 28.7%, eclipsing the state's general staff vaccination rate of 19.8%. These figures reveal the center's commitment to protecting the residents and the staff against potential health risks, confirming its status as one of the leading nursing and healing centers.
Quality MeasuresThe Cherokee Center for Nursing and Healing LLC holds an impressive 4-star quality measure rating, a testament to its commitment towards delivering excellent elderly care. However, it does fall into the lower half of facilities when it comes to the percentage of residents with ulcers, posting a rate of 8.09%, though it is lower than the state's prevalence of 10.68%. On a more positive note, the Center ranks among the top 30% of accommodations for the low incidence of patients displaying depressive symptoms, at a mere 0.38% versus the state's 4.96%. In addition, it is in the top 40% of institutions with respect to the proportion of residents receiving antipsychotic medication and those who have received a flu vaccine, recording rates of 10.4% and 98.95% respectively against state averages of 18.37% and 94.96%. Finally, the Center also falls in the top 40% of establishments related to the percentage of residents enduring significant weight loss, where its figure of 4.62% shines better than the state's 6.52%.
Emergency and Hospitalization Quality MeasuresThe Cherokee Center for Nursing and Healing LLC, a top-tier nursing home, performs exceedingly well in several leading indicators of patient oriented performance metrics. The center has managed to keep its hospitalization rate within the top 30% of all facilities, maintaining a record of 1.12 hospitalizations per 1000 days, significantly lower than the state's average of 1.78. In addition, the center's rate for outpatient emergency department visits, at 1.08 visits per 1000 days, falls into the bottom half of all facilities. This figure is also below the state's average of 1.16. Notably, the center excels in terms of its short-term residents' outpatient emergency visits, landing in the top 30% of facilities. Despite the statewide average standing at 12.21%, the center reports a rate of just 7.39%. Moreover, the center positions itself in the upper half of facilities when evaluating the percentage of short-stay residents who were rehospitalized after a nursing home admission, reporting a rate of 21.68% which is again, lower than the state's rate of 22.62%.
Things to do in the Area
LicensingThis community is licensed by the state of GA. It is a large-sized community with 100 total beds.
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General Staff Rating
Care Staff Rating
Food Staff Rating
I am vey disappointed in Brian Center..I have a friend there and had an appointment to visit him , when I got there I registered and waited 2 hours for my visit..that is when they told me I could not see him.. I drove 25 mile there and waited 2 hours and they never told me until time for my appointment.. I am no impressed at all..
My dad was admitted on a Friday at 3:30 pm from the hospital. He was admitted due to a car accident that left him with multiple broken bones. He needed assistance to get out of bed and to walk.After admittance it took numerous calls from family to get the staff to look for his pain medication for his broken bones. My father went hours in pain because the staff was too inept to look in his chart and find his prescription. On Saturday morning he was due for his heart and blood pressure medication. He did not recieve that medication until Saturday night at 10pm.If your agency is willing to accept a patient on Friday afternoon or any day and time for that matter then your agency is responsible for making sure you have the patient's medication before they need it!!As stated my father could not get up by himself however he was given no assistance and no cane or Walker to get up to go the the restroom. He had to use the food cart as a walker and push himself along without staff assistance to get to the restroom.My father would be better served to have gone home where at least he would've had access to his medication on time. Heart medications are crucial to life!!!!! Allowing a person with 8 broken bones to sit without pain medication is cruel!!! I hope that when the people who work here get older they recieve the same substandard care they gave my father because maybe then they will have remorse for treating people this way.Don't send your family here!! My father picked this place because the lady on the phone sounded nice. Trust me just because they sound nice it does not equate to a high standard of care!!
Our 81 year old Dad, who has dementia and orthostatic hypotension was admitted on a Tuesday. Forced to be admitted to this facility because it was one of the only Medicare beds available. This place would have never been our choice. So we hoped and prayed for the best.Spoke to our Dad for the first time 5 days in...shocking and heartbreaking. He couldn’t talk, slurring his words and crying. This was no conversation and not the man we had last spoke with prior to admittance. We started the process to get him out the very next day. In the meantime, the Brian Center had started to open up the face to face visitation so we scheduled a visit for that Thursday, 9 days in. On this day, 2 hrs before scheduled visit, we were told we would not be able to see him. We ordered and set up his discharge for that day! While awaiting the pickup, he passed out and they called 911. Our dad spent the next 5 days at Northside Cherokee recovering from severe dehydration, a UTI, high sodium level, horrific bedsores, cuts and abrasions on his torso and arms. He had lost significant weight and his mouth was covered in a very weird thick brown coating. He was unable to speak to the ER doctor, only groaning noises. An RN from the NEW facility, who had conducted a face to face assessment the night before, was eyewitness to all of this! Including the filthy conditions of his room and the soiled bed sheets he was lying on.Can’t even describe how heartbreaking and shocking it was to see him in this condition. Our worst fears had been confirmed! There is no question, if he had stayed in this facility for the remainder of his “rehabilitation” it would have been a death sentence for him. 9 days at this facility and he ends up in the ER. This was on March, 11th and he is still receiving wound care for the bedsores on his feet/heels.
The staff at Brian Center in Canton cares for the wellbeing of their patients!They are willing to go the extra mile to help patients feel like family during this difficult time of COVID 19 isolation. They communicate quickly and appropriately among departments, conduct themselves professionally while on the job, and are fully competent to provide the care your family member needs. I might give them a higher rating if the facility was newly renovated, but the patient care and comfort is what is most important. Cheers to the dedicated professionals at Brian Center Canton!
There are not enough staff. If you're going for short term rehab the Pts are great for at most 2hours a day. Count on the next 22 hours being stuck in a tiny room and left there. The food is designed for the geriatric patients with zero options. The facility is old and probably hasn't been updated in 40 years. Some parts probably much longer. The place needs a major overhaul and more staff to remain competitive. Many good staff are hampered by lack of staff and no consistently.
My father was here a few months ago. PT is good, which is why I'm giving it 3 stars, but they are severely understaffed, and we felt my father did not get enough attention. One of the staff completely ignored my father and would not speak to him. Clearly the staff need better training with regard to how to treat dementia patients. Also facility is old and dreary. There is poor inter-departmental communication, which caused us some stress.
The Brian Center has always taken care of my mother in a very loving and conscientious way. She has been under their watchful eye for more than two years. The capable nurses, certified nursing aids, administrative staff and associates have never been anything but conscientious when it comes to my mother’s attention. I have more than 20 years experience in the Senior Living industry and I recommend the Brian Center to everyone that needs skilled nursing and rehabilitation in Canton, Georgia.Raquel Bustos
Very disappointed in this facility. Staff was uncooperative in providing information, phone calls were not returned from multiple staff, did not include family or orthopedic surgeon in discharge planning, even though this was requested prior to staff meeting. Grateful my loved one did not stay long. Would not recommend.
My grandfather had a stay here at Brian Center, the staff was wonderful, knowledgeable and caring. Everyone took time to meet with us and explain treatment in a way we could understand, and you could tell they truly care for their patients. Nurses and Therapists took time to listen to all of our individual concerns for Papa, and then worked with us explaining how they would administer his treatments to meet those personal needs. There was one evening Papa had said he was cold as his room mate preferred to leave the window cracked at night, and the staff got us moved to a new room the very next day so he would be more comfortable. We couldn’t be more pleased with the care provided at Brian Center!
My 93 year old mother was sent to the Brian Center for rehab after a bout with pneumonia and a UTI. I found the facility to be clean, no putrid odors, good meals for patient's, staff were always courteous and professional in dealing with patient's and families, and most importantly my mother was taken care of, she has incontinence issues and she was always clean. I do not understand the families and patient's who are posting bad reviews. This is a Nursing Home and Rehabilitation Center, not a hotel. Having been a Registered Nurse for over 30 years, I have seen my share of bad facilities, and this is not one of them. The Brian Center is not the newest facility but the care given is outstanding. I would not have any issues with sending my mother back or going to stay as a patient myself. Thank you to everyone at the center.
They have MAJOR communication issues between departments! A few of their nurses are TOTALLY unprofessional & I would NOT want an elderly relative of mine subjected to their incompetence! I got to witness first-hand patient abuse by their incompetent nurses. I was a patient there for 12 or 13 days, my main reason for choosing them was due to the availability of Smoking area & times, I understand they may lose that ability & due to the way they handle the Smoking Policy they prolly shouldn't offer it as an attraction whatsoever!!! Dinners/Lunch had a various collection of what I would call Mystery Meats, breakfast was pretty duped every day, they have what I would call rubber toast, don't think it ever gets close enough to a heating element to be truly classified as 'toast', the eggs most mornings could be used as rubber balls. Not once during my stay did I ever have a truly "Hot" meal, at best they were on the slightly warm side.
Health and Fire Safety Deficiencies
The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
|Severity of Deficiency||Isolated||Pattern||Widespread|
|Immediate jeopardy to resident health or safety||J||K||L|
|Actual harm that is not immediate jeopardy||G||H||I|
|No actual harm with potential for more than minimal harm that is not immediate jeopardy||D||E||F|
|No actual harm with potential for minimal harm||A||B||C|
Fire Safety Deficiencies
|Survey Date||Correction Date||Letter||Category||Description|
|2023-01-12||2023-02-21||E||Egress Deficiencies||Keep aisles, corridors, and exits free of obstruction in case of emergency.|
|2023-01-12||2023-02-21||F||Smoke Deficiencies||Provide properly protected cooking facilities.|
|2023-01-12||2023-02-21||D||Smoke Deficiencies||Install a fire alarm system that can be heard throughout the facility.|
|2023-01-12||2023-02-21||E||Smoke Deficiencies||Have approved installation, maintenance and testing program for fire alarm systems.|
|2023-01-12||2023-02-21||E||Smoke Deficiencies||Inspect, test, and maintain automatic sprinkler systems.|
|2023-01-12||2023-02-21||E||Smoke Deficiencies||Install smoke barrier doors that can resist smoke for at least 20 minutes.|
|2023-01-12||2023-02-21||D||Services Deficiencies||Have properly installed electrical wiring and gas equipment.|
|2023-01-12||2023-02-21||D||Gas, Vacuum, and Electrical Systems Deficiencies||Have proper medical gas storage and administration areas.|
|2019-02-25||2019-04-12||F||Smoke Deficiencies||Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.|
|2019-02-25||2019-04-12||F||Smoke Deficiencies||Install an approved automatic sprinkler system.|
|2019-02-25||2019-04-12||F||Smoke Deficiencies||Ensure smoke barriers are constructed to a 1 hour fire resistance rating.|
|2019-02-25||2019-04-12||F||Miscellaneous Deficiencies||Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.|
|2018-02-12||2018-03-28||D||Emergency Preparedness Deficiencies||Establish an Emergency Preparedness Program (EP).|
|2018-02-12||2018-03-28||D||Egress Deficiencies||Install emergency lighting that can last at least 1 1/2 hours.|
|2018-02-12||2018-03-28||D||Smoke Deficiencies||Inspect, test, and maintain automatic sprinkler systems.|
Health Safety Deficiencies
|Survey Date||Correction Date||Letter||Category||Description|
|2023-01-12||D||D||Quality of Life and Care Deficiencies||Provide care and assistance to perform activities of daily living for any resident who is unable.|
|2023-01-12||D||D||Quality of Life and Care Deficiencies||Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.|
|2023-01-12||D||D||Quality of Life and Care Deficiencies||Provide safe and appropriate respiratory care for a resident when needed.|
|2023-01-12||D||D||Quality of Life and Care Deficiencies||Provide safe, appropriate dialysis care/services for a resident who requires such services.|
|2023-01-12||E||E||Nutrition and Dietary Deficiencies||Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.|
|2022-01-21||D||D||Resident Rights Deficiencies||Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.|
|2022-01-21||D||D||Resident Assessment and Care Planning Deficiencies||Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.|
|2022-01-21||D||D||Quality of Life and Care Deficiencies||Provide appropriate treatment and care according to orders, residentâ€™s preferences and goals.|
|2019-02-28||G||G||Resident Rights Deficiencies||Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.|
|2019-02-28||G||G||Resident Assessment and Care Planning Deficiencies||Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.|
|2019-02-28||G||G||Quality of Life and Care Deficiencies||Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.|
|2019-02-28||G||G||Quality of Life and Care Deficiencies||Provide safe, appropriate pain management for a resident who requires such services.|
|2019-02-28||D||D||Infection Control Deficiencies||Provide and implement an infection prevention and control program.|
|2018-02-15||D||D||Resident Rights Deficiencies||Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.|
|2018-02-15||D||D||Resident Assessment and Care Planning Deficiencies||Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.|
|2018-02-15||D||D||Resident Assessment and Care Planning Deficiencies||Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.|
|2018-02-15||D||D||Quality of Life and Care Deficiencies||Provide care and assistance to perform activities of daily living for any resident who is unable.|
|2018-02-15||D||D||Quality of Life and Care Deficiencies||Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.|
|2018-02-15||D||D||Quality of Life and Care Deficiencies||Provide for the safe, appropriate administration of IV fluids for a resident when needed.|
|2018-02-15||D||D||Pharmacy Service Deficiencies||Ensure each residentâ€™s drug regimen must be free from unnecessary drugs.|
|2018-02-15||E||E||Pharmacy Service Deficiencies||Ensure medication error rates are not 5 percent or greater.|
|2018-02-15||D||D||Infection Control Deficiencies||Provide and implement an infection prevention and control program.|
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