Home > Home Care > Massachusetts > Charlton > Overlook Visiting Nurse Association

Overlook Visiting Nurse Association

  • 88 Masonic Road, Charlton, MA 01507

About

This home care agency was first approved to participate in the Medicare program on 09/04/1997 and is run by a non profit organization.

Reviews

3
3/5
Based on 1 Ratings Gathered From Across the Web

Services

  • Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, Home Health Aide Services
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Ratings and Metrics from The Centers of Medicaid and Medicare

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85% of Patients Would Recommend Home Health Agency
Based on 390 Patient Surveys
2.5/5

Quality of Patient Care

Quality Metrics

This Agency

State Average

  • How often the home health team began their patients care in a timely manner
  • 89.4%
  • 94.4%
  • How often the home health team taught patients (or their family caregivers) about their drugs
  • 96.3%
  • 98.2%
  • How often the home health team checked patients risk of falling
  • 98.9%
  • 99.5%
  • How often the home health team checked patients for depression
  • 94.5%
  • 97.1%
  • How often the home health team determined whether patients received a flu shot for the currnet flu season
  • 78.3%
  • 76.6%
  • How often the home health team made sure that their patients have received a pneumococcal vaccine (pneumonia shot)
  • 82.6%
  • 80.7%
  • With diabetes how often the home health team got doctors orders gave foot care and taught patients about foot care
  • 95.4%
  • 96.4%
  • How often patients got better at walking or moving around
  • 76.8%
  • 79.1%
  • How often patients got better at getting in and out of bed
  • 76.9%
  • 81.3%
  • How often patients got better at bathing
  • 74.7%
  • 79.6%
  • How often patients had less pain when moving around
  • 72.5%
  • 80.6%
  • How often patients breathing improved
  • 82.4%
  • 79.9%
  • How often patients wounds improved or healed after an operation
  • 95.0%
  • 92.4%
  • How often patients got better at taking their drugs correctly by mouth
  • 66.9%
  • 71.5%
  • How often home health patients had to be admitted to the hospital
  • 18.8%
  • 17.1%
  • How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
  • 12.6%
  • 12.5%
  • How often patients developed new or worsened pressure ulcers
  • 0.3%
  • 0.3%
  • How often physician-recommended actions to address medication issues were completely timely
  • 96.0%
  • 95.3%

HHCAHPS Overall Rating

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4/5
Health Team Gave Care in a Professional Way
4/5
Health Team Communicated Well
3/5
Team Discussed Medicines, Pain, and Home Safety
4/5
Overall Care of Agency
4/5

Assessment Metrics

This Agency

State Average

  • Percent of patients who reported that their home health team gave care in a professional way
  • 89%
  • 87%
  • Percent of patients who reported that their home health team communicated well with them
  • 87%
  • 84%
  • Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them
  • 84%
  • 85%
  • Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
  • 88%
  • 82%
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Disclaimer

My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information above has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.  

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By clicking “Get Pricing” you agree to our Terms and Conditions. You also consent that we or our partners may reach out to you using a system that can auto-dial; however, you do not need to consent to this to use our service. Our Privacy Policy describes information collection and use.