Our Home Care Rating System
My Caring Plan gathers from sources across the web to give you home care ratings across the nation. My Caring Plan’s goal is to have one place you can go to find all the information you need to find the best home or care for your loved one. Start your search.
Our Data Sources
Home Health Compare:
Our Home Care Rating Metrics
HHCAHPS stands for Home Health Consumer Assessment of Healthcare Providers and Systems. This survey was started in 2009 and is given to thousands of agencies across the country. The survey covers questions that concern the quality of care, pain, medication, and more. The survey is given to the home care agency’s patients to determine each agency’s overall care. My Caring Plan has the following HHCAHPS metrics listed. For all of these ratings, a higher rating is better.
- Patients who would recommend this home care agency to friends and family
- Patients who gave this home care agency a rating of 9 or 10 (out of 10)
- Percent of patients who reported that their home health team gave care in a professional way
- Patients who reported that their home health team communicated well with them
- Patients who reported that their home health team discussed medicines, pain, and home safety with them
Some home care agencies on our site will not have data for these ratings. Home care agencies must have at least 40 completed patient surveys to receive a rating.
You can visit the HHCAHPS official website here https://homehealthcahps.org/.
Quality of Patient Care
Quality of Patient Care Star Rating measures the eight following areas.
- How often the agency
- initiated patient care in a timely manner
- How often the patient
- got better at taking their drugs correctly by mouth
- improved at walking or moving around
- got better at getting in and out of bed
- improved at bathing themselves
- was able to engage in activity with less pain
- experienced less shortness of breath
- required acute care hospitalization
My Caring Plan includes more metrics than just the ones above. The additional metrics aren’t included in the quality of patient care star rating but still provide additional value.
Finally, to receive a star rating for the quality of care, a home care agency must report at least 5 of these metrics above.