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Wellbridge Of Novi

48300 11 Mile Road, Novi, MI 48374

Nursing Home
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(248) 662-2300

Estimated Pricing

Studio
Estimated $7,947

Price Comparison

  • Average City Price: $7,886
  • Average State Price: $7,787
  • Average National Price: $7,508


  • Wellbridge Of Novi Description

    Wellbridge Of Novi is a community that offers nursing care and is about 2.4 miles outside Novi, Michigan. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 6.2 out of 10 making it the 10th highest rated community in the city out of 11 communities. See more information on reviews.

    The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Novi


    Community Reviews

    5.4
    Wellbridge Of Novi
    Based on My Caring Plan's proprietary scoring, including 115 reviews across the web

    Ranking

  • Ranking in City: 10 out of 11 communities in Novi
  • Ranking in State: 1168 out of 1246 communities in MI
  • Food and Dining B

    Activities B

    Facility and Grounds B

    Care B

    Staff B

    Cleanliness B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Negative Reviews Summary:

    • Many reviewers strongly advise against sending loved ones to this facility, citing substandard care, unclean rooms, rude and insensitive staff, and management issues.
    • Residents and employees alike report neglect, lack of responsiveness, and poor treatment from nurses and administrative staff.
    • Complaints include severe understaffing, medication errors, delayed or absent medical assistance, cold food, and unattended call lights leading to long waits for assistance.
    • Some reviewers mention specific incidents of neglect and poor management, suggesting a systemic problem within the facility.
    • There are reports of unprofessional behavior from staff, including cursing at employees and hanging up on them during calls.
    • Several reviews mention that the facility's appearance is misleading, with the quality of care not matching the exterior presentation.

    Positive Reviews Summary:

    • A few reviewers had positive experiences, noting good staff and food quality.
    • Some family members saw improvements in their loved ones due to the rehabilitation services and appreciated the modern, clean environment.
    • Employees like Tineka received praise for being helpful, understanding, and making new staff feel welcome.
    • A long-term employee expressed satisfaction with the work environment and patient care, contrasting sharply with the negative reviews.

    Overall:

    The majority of reviews for this facility are overwhelmingly negative, with numerous reports of neglect, poor management, and substandard care. However, there are a few positive comments about specific aspects of the facility and staff, suggesting some variability in experiences.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Physical Therapy

    Occupational Therapy

    Speech Therapy

    Inpatient Skilled Nursing Care

    IV Therapy

    Wound Care


    Services

    Room Service — Made-to-order


    Activities

    Art


    Community Amenities

    Full-service Salon

    Massage Therapy

    Complimentary Massage

    Bathing Suite

    Hydrotherapy Whirlpool Tub


    Room Amenities

    Private Suites

    Private Bathroom

    European-style Shower

    Tempur-Pedic Mattresses

    Luxurious Sheets and Linens

    300 Thread Count Micro Fiber


    Dining

    WB Bistro

    Room Service

    Chef-prepared Meals

    Restaurant Style

    Culinary Delights

    Fresh, Local Ingredients



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 2
    Staffing rating: 2
    Quality measure rating: 4
    Long-term quality measure rating: 3
    Short-term quality measure rating: 5


    Nursing Home Overview

    Participation date: Aug. 14, 2014
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 100
    Total current residents: 79
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 1
    Number of substantiated complaints: 36
    Number of payment denials: 1
    Number of fines: 3
    Total cost of fines: $62884


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-02-14 2023-03-08 F Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2023-02-14 2023-03-08 F Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2023-02-14 2023-03-08 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2023-02-14 2023-03-08 E Smoke Deficiencies Provide properly protected cooking facilities.
    2023-02-14 2023-03-08 F Smoke Deficiencies Install an approved automatic sprinkler system.
    2023-02-14 2023-03-08 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2023-02-14 2023-03-08 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2021-12-10 2022-01-04 E Egress Deficiencies Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    2021-12-10 2022-01-04 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure that sources of ignition are removed from patients receiving respiratory therapy.
    2019-12-13 2020-01-02 C Emergency Preparedness Deficiencies Address subsistence needs for staff and patients.
    2019-12-13 2020-01-02 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2019-12-13 2020-01-02 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2019-12-13 2020-01-02 E Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-05-16 2023-06-01 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2023-05-16 2023-06-01 D Quality of Life and Care Deficiencies Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    2023-05-16 2023-06-01 F Administration Deficiencies Have a Compliance and Ethics Program.
    2023-02-15 2023-03-08 D Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2023-02-15 2023-03-08 D Resident Assessment and Care Planning Deficiencies Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    2023-02-15 2023-03-08 G Resident Assessment and Care Planning Deficiencies Plan the resident's discharge to meet the resident's goals and needs.
    2023-02-15 2023-03-08 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2023-02-15 2023-03-08 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2023-02-15 2023-03-08 G Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2023-02-15 2023-03-08 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2022-02-03 2022-02-25 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2022-02-03 2022-02-25 G Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2021-11-09 2021-11-19 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2021-11-09 2022-02-25 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2021-11-09 2021-11-19 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-08-11 2021-09-02 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2021-08-11 2021-09-02 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2021-12-07 2022-01-04 D Resident Assessment and Care Planning Deficiencies Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    2021-12-07 2022-01-04 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2021-12-07 2022-01-04 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-12-07 2022-01-04 D Administration Deficiencies Provide timely, quality laboratory services/tests to meet the needs of residents.
    2021-12-07 2022-01-04 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2021-12-07 2022-01-04 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-10-21 2020-11-03 F Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-07-01 2021-07-26 D Resident Rights Deficiencies Prepare residents for a safe transfer or discharge from the nursing home.
    2021-07-01 2021-07-26 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2021-07-01 2021-07-26 D Administration Deficiencies Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
    2019-12-11 2020-01-06 D Resident Rights Deficiencies Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    2019-12-11 2020-01-06 D Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2019-12-11 2020-01-06 D Resident Rights Deficiencies Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    2019-12-11 2020-01-06 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2019-12-11 2020-01-06 D Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2019-12-11 2020-01-06 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2019-12-11 2020-01-06 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2019-12-11 2020-01-06 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2019-12-11 2020-01-06 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2019-12-11 2020-01-06 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2019-12-11 2020-01-06 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2019-12-11 2020-01-06 E Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2019-12-11 2020-01-06 E Quality of Life and Care Deficiencies Provide medically-related social services to help each resident achieve the highest possible quality of life.
    2019-12-11 2020-01-06 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2019-12-11 2020-01-06 E Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2019-12-11 2020-01-06 E Infection Control Deficiencies Provide and implement an infection prevention and control program.

    Fines

    Fine Date Fine Amount
    2020-10-21 $10,000
    2021-07-19 $650
    2021-11-09 $52,234
    2021-11-09 $80,360

    Denials

    Denial Date Payment Denial Days
    2021-11-09 50

    What is in the Neighborhood

    General Area Overview
    • The closest city is Novi which is 2.4 miles away and has a population of 58,723 (large town).
    • The average income is $162,888, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 76
      • Low Temperature: 26
      • Average Temperature: 51.2
      • Day Breakdown: The area gets 160 days of rain, 51 days of snow and 152 days of sun
      • Precipitation: 2.0 inches a year

    Health and Safety Overview
    • The crime rate is 1.93 per 100 people which is low compared to other cities.
      • Violent Crime: 0.56 incidents per 100 people
      • Property Crime: 1.04 incidents per 100 people
      • Drug-Related Crime: 0.03 incidents per 100 people
    • The average life expectancy in zip code is 78.96 years old, which is high compared to other zip codes.
    • Air Quality: Good Days 119.0, Moderate Days 22.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Kroger
    0.8 miles away
    Sam's Club
    0.8 miles away
    Meijer
    1.4 miles away
    ALDI
    1.7 miles away
    Gordon Food Service
    2.3 miles away

    None Found

    Bus Stations

    12 Mile / Haggerty (WB)
    4.5 miles away
    10 Mile / Haggerty (EB)
    4.6 miles away
    Grand River / Haggerty NS (WB)
    4.7 miles away
    12 Mile / Haggerty (EB)
    4.7 miles away
    Grand River / 39000 (WB)
    4.8 miles away

    Banks

    Comerica Bank
    0.8 miles away
    Chase
    0.8 miles away
    TCF Bank
    0.8 miles away
    Community Financial
    1.5 miles away
    5/3rd Bank
    2.5 miles away

    Hospitals

    Providence Park Hospital
    0.2 miles away
    Hawthorn Center
    6.1 miles away
    Henry Ford West Bloomfield Hospital
    6.9 miles away
    Huron Valley-Sinai Hospital
    7.7 miles away
    Saint Mary Mercy Hospital
    8.3 miles away

    Pharmacies

    CVS
    1.1 miles away
    Creams N' Caps
    2.4 miles away
    Walgreens
    2.7 miles away
    CVS Pharmacy
    3.0 miles away
    Rite Aid
    3.5 miles away

    Dentists

    Dentistry
    1.1 miles away
    Mint
    5.1 miles away
    Danielle Ruskin DDS
    5.2 miles away
    Jacobson Dental Group
    5.4 miles away
    Richard S. Bernstein, D.D.S.
    5.4 miles away

    Parks

    Wildlife Woods Park
    0.1 miles away
    Novi
    0.6 miles away
    Birchwoods Subdivision Park
    0.6 miles away
    Ten Mile South Undeveloped Park
    1.1 miles away
    Lakeshore Park
    1.7 miles away

    None Found

    Shopping

    Twelve Mile Crossing at Fountain Walk
    2.1 miles away
    West Oaks I
    2.2 miles away
    West Oaks II
    2.3 miles away
    Twelve Oaks Mall
    2.7 miles away
    Worldwide Center
    6.8 miles away

    Culture

    Amphitheater at Fuerst Park
    1.9 miles away
    Marquis Theatre
    4.0 miles away
    Genitti's Little Theater
    4.0 miles away
    Trinity House
    6.9 miles away
    Finnish Culture Center & Hall
    7.2 miles away

    Restaurants

    Don's of Traverse City
    1.0 miles away
    Red Olive Family Restaurants
    1.2 miles away
    Buffalo Wild Wings
    2.1 miles away
    Beerhead Bar & Eatery
    2.1 miles away
    Bar Louie
    2.1 miles away

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    Google map of Wellbridge Of Novi

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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