📞 Call for pricing and availability: (800) 780-8101

Town and Country Health & Rehabilitation

13995 Clayton Road, Town And Country, MO 63017

Nursing Home Hospice Respite Care Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(636) 227-5070

Estimated Pricing


Price Comparison

  • Average City Price: $10,102
  • Average State Price: $8,980
  • Average National Price: $7,508


  • Town and Country Health & Rehabilitation Description

    Town and Country Health & Rehabilitation is a community that offers nursing care, hospice, respite care, skilled nursing and rehabilitation and is about 2.3 miles outside the town of Manchester, Missouri and is part of the National Healthcare Corporation network of communities. Residents who live at the facility are able to choose from a range of room layouts.

    The community has an average rating of 7.7 out of 10 making it the 4th highest rated community in the city out of 5 communities. See more information on reviews.

    The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Town And Country

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Town And Country


    Community Reviews

    7.5
    Town and Country Health & Rehabilitation
    Based on My Caring Plan's proprietary scoring, including 50 reviews across the web

    Ranking

  • Ranking in City: 4 out of 5 communities in Town And Country
  • Ranking in State: 509 out of 903 communities in MO
  • Facility and Grounds B

    Care B

    Staff A


    Employee Reviews

    6.5
    National Healthcare Corporation
    Based on My Caring Plan's proprietary scoring, including 1062 reviews across the web

    The following insights are from employees that work in Missouri

    Employee Pay B

    Employee Staff C

    Employee Culture B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Many visitors and family members have shared their experiences with the facility, highlighting both positive and negative aspects. Positive feedback includes:

    • Welcoming and professional staff, with special mentions of helpful admissions directors and staff members.
    • Facility located in a high-end community, noted for its cleanliness, attentive staff, and quality food.
    • Positive experiences with rehab therapy and care for residents with dementia.
    • Appreciation for the activities department, bringing joy to residents through daily activities.
    • Long-term employees praise the teamwork and management, highlighting family day events and staff appreciation.
    • Visitors impressed with the environment during special events like Tea Parties and the attention to residents' enjoyment.

    However, there are concerns and criticisms as well:

    • Issues with hiring practices, particularly regarding applicants with disabilities.
    • Concerns about cleanliness and overall facility rating on Medicare.gov.
    • Negative experiences with staff responsiveness and care, including a report of a resident being neglected.
    • Complaints about the facility being poorly run and instances of residents not receiving adequate attention or care.
    • Refusal of care for individuals with certain conditions, such as cerebral palsy.

    While some reviews praise the facility for its care, environment, and staff, others express significant concerns about management, cleanliness, and the treatment of residents and potential employees. Prospective residents and their families may want to consider these varied experiences when making decisions.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Physical Therapy

    Joint Replacement for Hip or Knee

    Stroke Care

    Spinal Rehabilitation

    Amputees

    Joint Sprain/Strains


    Services

    Daily Assistance with Personal Living Activities

    Dietician and Chef Approved Meals


    Activities

    Recreation Specialist

    Activities and Entertainment Scheduled Daily

    Regular Social Events

    Religious Services

    Gardening Area


    Community Amenities

    Beauty/Barber Shop

    Dining Room

    Private Event Room

    Onsite Rehabilitation Facility with Comprehensive Therapy Services

    Housekeeping and Laundry Services


    Room Amenities

    High-Speed Wireless Internet Service

    Cable TV in Each Room



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 1
    Staffing rating: 1
    Quality measure rating: 3
    Long-term quality measure rating: 2
    Short-term quality measure rating: 3


    Nursing Home Overview

    Participation date: Nov. 1, 1969
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 282
    Total current residents: 138
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 4
    Number of substantiated complaints: 18
    Number of payment denials: 2
    Number of fines: 15
    Total cost of fines: $66934


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2021-08-31 2021-10-15 F Emergency Preparedness Deficiencies Develop and maintain an Emergency Preparedness Program (EP).
    2021-08-31 2021-10-15 F Emergency Preparedness Deficiencies List the names and contact information of those in the facility.
    2021-08-31 2021-10-15 F Emergency Preparedness Deficiencies Implement emergency and standby power systems.
    2021-08-31 2021-10-15 E Egress Deficiencies Meet other general requirements.
    2021-08-31 2021-10-15 E Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2021-08-31 2021-10-15 E Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2021-08-31 2021-10-25 E Egress Deficiencies Have exits that are accessible at all times.
    2021-08-31 2021-10-15 E Egress Deficiencies Have properly located and lighted "Exit" signs.
    2021-08-31 2021-10-15 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2021-08-31 2021-10-15 E Smoke Deficiencies Provide properly protected cooking facilities.
    2021-08-31 2021-10-15 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2021-08-31 2021-10-15 E Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2021-08-31 2021-10-15 E Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2021-08-31 2021-10-15 F Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2021-08-31 2021-10-15 F Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2021-08-31 2021-10-15 F Miscellaneous Deficiencies Provide a written emergency evacuation plan.
    2021-08-31 2021-10-15 F Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2021-08-31 2021-10-15 E Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2021-08-31 2021-10-15 F Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    2021-08-31 2022-04-15 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2019-04-29 2019-06-07 E Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2019-04-29 2019-06-07 E Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-04-29 2019-06-07 E Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2019-04-29 2019-06-07 F Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2019-04-29 2019-06-07 E Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2019-04-29 2019-06-07 E Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2018-05-15 2018-06-28 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2018-05-15 2018-06-28 F Smoke Deficiencies Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
    2018-05-15 2018-06-28 E Services Deficiencies Install properly constructed and protected linen or trash chutes.
    2018-05-15 2018-06-28 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.

    Fines

    Fine Date Fine Amount
    2020-08-20 $3,250
    2020-12-28 $655
    2020-12-30 $14,705
    2021-01-04 $983
    2021-07-12 $1,310
    2021-07-12 $1,300
    2021-07-19 $1,625
    2021-07-26 $1,965
    2021-07-26 $1,950
    2021-08-02 $2,293
    2021-08-02 $2,275
    2021-08-31 $9,750
    2021-11-15 $2,600
    2021-11-15 $2,620
    2021-11-22 $2,948
    2021-11-22 $2,925
    2021-11-29 $3,250
    2021-11-29 $3,275
    2022-02-28 $3,645
    2022-02-28 $3,618
    2022-03-07 $3,947
    2022-03-07 $3,976
    2022-06-29 $13,933
    2022-06-29 $13,614
    2022-06-29 $20,945

    Denials

    Denial Date Payment Denial Days
    2021-08-31 9
    2022-11-02 27

    What is in the Neighborhood

    General Area Overview
    • The closest city is Manchester which is 2.3 miles away and has a population of 18,229 (small town).
    • The average income is $157,565, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 82
      • Low Temperature: 34
      • Average Temperature: 59.5
      • Day Breakdown: The area gets 149 days of rain, 19 days of snow and 195 days of sun
      • Precipitation: 2.0 inches a year

    Health and Safety Overview
    • The average life expectancy in zip code is 78.62 years old, which is average compared to other zip codes.

    Click the button above to explore the neighborhood

    Supermarkets

    Schnucks
    0.5 miles away
    Whole Foods Market
    0.6 miles away
    Straub's
    1.5 miles away
    Costco
    2.2 miles away
    Walmart Supercenter
    2.3 miles away

    None Found

    Bus Stations

    Manchester @ Braeshire WB
    2.6 miles away
    Manchester @ Braeshire EB
    2.6 miles away
    Olive @ Questover EB
    4.0 miles away
    Parkway @ Ross WB
    4.0 miles away
    Olive @ Tempo Eastbound
    4.1 miles away

    Banks

    U.S. Bank
    0.4 miles away
    UMB Bank
    0.5 miles away
    Commerce Bank
    0.5 miles away
    First Bank
    0.6 miles away
    PNC Bank
    0.8 miles away

    Hospitals

    St. Luke's Hospital
    1.3 miles away
    Missouri Baptist Medical Center
    3.2 miles away
    Saint Johns Mercy Medical Center
    3.4 miles away
    Barnes-Jewish West County Hospital
    3.6 miles away
    Des Peres Hospital
    4.3 miles away

    Pharmacies

    Walgreens
    2.1 miles away
    Schnucks Pharmacy
    4.2 miles away
    St Luke's Convenient Care
    4.6 miles away
    Dierbergs Pharmacy
    4.6 miles away
    CVS Pharmacy
    4.7 miles away

    Dentists

    West County Pediatric Dentist
    3.5 miles away
    Kehrs Mill Dental Arts
    3.5 miles away
    Postol Dental
    3.6 miles away
    Premier Dental Partners
    3.9 miles away
    West Olive Dental
    4.0 miles away

    Parks

    Queeny Park
    0.6 miles away
    Longview Park
    1.1 miles away
    Pierremont
    1.8 miles away
    Preservation Park
    2.1 miles away
    North Pointe
    2.2 miles away

    None Found

    Shopping

    Chesterfield Mall
    3.3 miles away
    West County Center
    3.9 miles away
    Dierbergs Markets
    4.5 miles away
    Plaza Frontenac
    5.5 miles away
    Saint Louis Galleria
    8.7 miles away

    Culture

    Myrtle E. and Earl E. Walker Hall
    1.0 miles away
    Dr. Howard F. Loomis Jr. Amphitheatre
    1.7 miles away
    Corey J. Donnelly Memorial Amphitheater
    3.0 miles away
    Chesterfield Amphithetre Seating
    3.8 miles away
    Amphitheater
    3.8 miles away

    Restaurants

    Katie's Pizza & Pasta Osteria
    0.5 miles away
    3 Bay BBQ & Bakery
    0.5 miles away
    The Melting Pot
    0.6 miles away
    Cooper's Hawk Winery and Restaurant
    0.7 miles away
    John Mineo's Italian Restaurant
    1.4 miles away

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    Google map of Town and Country Health & Rehabilitation

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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