📞 Call for pricing and availability: (800) 780-8101

The Terraces At Los Altos

373 Pine Lane, Los Altos, CA 94022

Independent Living Assisted Living Memory Care Nursing Home Skilled Nursing Rehabilitation
My image My image

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(650) 948-8291

Estimated Pricing

Studio
Estimated $4,044
One Bedroom
Estimated $5,094
Two Bedroom
Estimated $6,265

Price Comparison

  • Average City Price: $5,030
  • Average State Price: $4,162
  • Average National Price: $4,181


  • The Terraces At Los Altos Description

    The Terraces At Los Altos is a very large 250 bed community that offers independent living, assisted living, memory care, nursing care, skilled nursing and rehabilitation and is located in the town of Los Altos, California and is part of the Human Good network of communities. Residents who live at the facility are able to choose from a range of studio, one-bedroom, two-bedroom and suite room layouts.

    The community has an average rating of 8.4 out of 10 making it the 2nd highest rated community in the city out of 3 communities. See more information on reviews.

    The Nursing Home at this community has a 4 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Independent Living

    Independent living offers seniors the freedom to enjoy their retirement in a supportive community setting, with amenities and activities tailored to their active lifestyle.

    View other Independent Living communities in Los Altos

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Los Altos

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Los Altos

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Los Altos

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Los Altos


    Community Reviews

    7.9
    The Terraces At Los Altos
    Based on My Caring Plan's proprietary scoring, including 67 reviews across the web

    Ranking

  • Ranking in City: 2 out of 3 communities in Los Altos
  • Ranking in State: 2122 out of 3640 communities in CA
  • Food and Dining A

    Value for Price D

    Activities A

    Facility and Grounds A

    Care B

    Staff A

    Cleanliness A


    Employee Reviews

    7.3
    Human Good
    Based on My Caring Plan's proprietary scoring, including 757 reviews across the web

    The following insights are from employees that work in California

    Employee Pay B

    Employee Staff B

    Employee Culture A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    The Terraces at Los Altos receives a variety of positive reviews highlighting the complete range of services, the welcoming and interesting community of residents, and the attentive and professional staff. Many reviewers express satisfaction with the medical and rehabilitation services, noting quick and effective responses to health issues, and a high level of care during recovery processes. The staff's communication, especially during challenging times like the COVID-19 pandemic, is frequently praised for keeping families informed and connected.

    Residents and their families appreciate the varied menus, pleasant outings, and in-house activities that contribute to a fulfilling living experience. The community is described as a big happy family, where suggestions for improvements are considered and implemented, enhancing the sense of safety and comfort. The facility itself is noted for its beauty, and the emphasis on leading an active life is appreciated by those who find mobility challenging.

    However, there is a critical review concerning the management and parent company, describing them as heartless and inept, and suggesting that the care provided does not justify the costs. This review stands in contrast to the otherwise positive feedback about the community's atmosphere and the quality of care.

    Overall, The Terraces at Los Altos is highly recommended by most reviewers for its comprehensive services, caring staff, and vibrant community, making it a considered choice for those seeking senior living options.


    Reviews

    There are currently no reviews that were left on My Caring Plan

    Add a review to help others


    The Terraces At Los Altos Videos


    Connect with a Free Senior Living Advisor

    Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.


    Health

    Assistance with various daily activities, including bathing, grooming and dressing

    Medication management and monitoring

    Priority access to our full continuum of care, if ever needed

    Residential Plus care services

    Rehabilitation services

    Dementia care


    Services

    24/7 security and emergency call system

    Housekeeping and flat linen service

    Interior and exterior maintenance

    Banking and postal services

    24-hour security and emergency call system

    Apartment personalization and moving coordination


    Activities

    Group outings to sporting events, concerts, theater, museums and more

    Fitness programs, including personal training sessions

    Music

    Choir

    Art classes

    Chess club


    Community Amenities

    Common kitchen and open living and dining area

    Secure outdoor garden

    Fitness center and swimming pool

    Movie theater

    Beautifully landscaped grounds and courtyards

    Library


    Room Amenities

    Personalized memory boxes outside each private suite

    Private resident bathrooms

    Basic cable and utilities included

    Walk-in closets

    Dishwasher


    Dining

    Three meals a day

    Bright dining room with delicious, nutritious options

    Flexible dining plan with diverse menus

    Restaurant-style dining venues

    Executive chef

    Seasonal menus


    Transportation

    Transportation to medical appointments

    Scheduled transportation


    Pet

    Pets welcome



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 4
    Health inspection rating: 4
    Staffing rating: 3
    Quality measure rating: 3
    Long-term quality measure rating: 3
    Short-term quality measure rating: 3


    Nursing Home Overview

    Participation date: Jan. 1, 1967
    Ownership type: Non Profit
    Provider type: Medicare
    Nursing home capacity: 30
    Total current residents: 29
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 1
    Number of substantiated complaints: 1
    Number of payment denials: 0
    Number of fines: 0
    Total cost of fines: $0


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-03-15 2023-03-31 D Construction Deficiencies Use approved construction type or materials.
    2023-03-15 2023-03-31 D Smoke Deficiencies Have an alternate power supply for its alarm system.
    2023-03-15 2023-03-31 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2023-03-15 2023-03-31 E Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2023-03-15 2023-03-31 D Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2023-03-15 2023-03-31 D Miscellaneous Deficiencies Provide a written emergency evacuation plan.
    2023-03-15 2023-03-31 D Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2023-03-15 2023-03-31 D Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2019-10-24 2019-12-04 D Emergency Preparedness Deficiencies Address patient/client population and determine types of services needed.
    2019-10-24 2019-12-04 D Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2019-10-24 2019-12-04 D Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2018-11-30 2019-01-04 D Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2018-11-30 2019-01-04 D Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2018-11-30 2019-01-04 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2018-11-30 2019-01-04 D Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2018-11-30 2019-01-04 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2018-11-30 2019-01-04 D Gas, Vacuum, and Electrical Systems Deficiencies Meet requirements for the use of electrical equipment.
    2018-11-30 2019-01-04 E Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-03-10 2023-04-09 D Resident Rights Deficiencies Allow residents to self-administer drugs if determined clinically appropriate.
    2023-03-10 2023-04-09 E Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2023-03-10 2023-04-09 E Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2023-03-10 2023-04-09 D Resident Assessment and Care Planning Deficiencies Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    2023-03-10 2023-04-09 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2023-03-10 2023-04-09 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2023-03-10 2023-04-09 E Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2023-03-10 2023-04-09 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2023-03-10 2023-04-09 D Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2023-03-10 2023-04-09 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2023-03-10 2023-04-09 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2023-03-10 2023-04-09 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-09-12 2019-09-26 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2019-09-12 2019-09-26 D Infection Control Deficiencies Implement a program that monitors antibiotic use.
    2020-10-12 2020-10-23 D Resident Rights Deficiencies Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
    2020-10-12 2020-10-23 D Administration Deficiencies Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
    2018-09-07 2018-09-18 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2018-09-07 2018-09-18 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2018-09-07 2018-09-18 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2018-09-07 2018-09-18 D Infection Control Deficiencies Provide and implement an infection prevention and control program.

    Fines

    Fine Date Fine Amount
    2019-08-07 $8,294

    What is in the Neighborhood

    General Area Overview
    • The closest city is Los Altos which is 0.7 miles away and has a population of 30,671 (mid sized town).
    • The average income is $910,778, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 77
      • Low Temperature: 55
      • Average Temperature: 66.6
      • Day Breakdown: The area gets 60 days of rain and 304 days of sun
      • Precipitation: 0.3 inches a year

    Health and Safety Overview
    • The crime rate is 2.19 per 100 people which is low compared to other cities.
      • Violent Crime: 0.23 incidents per 100 people
      • Property Crime: 1.44 incidents per 100 people
      • Drug-Related Crime: 0.1 incidents per 100 people
    • The average life expectancy in zip code is 82.65 years old, which is very high compared to other zip codes.
    • Air Quality: Good Days 178.0, Moderate Days 64.0, Unhealthy for Sensitive Groups Days 2.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Whole Foods Market
    0.8 miles away
    DeMartini Orchard
    0.8 miles away
    Safeway
    0.9 miles away
    Sprouts Farmers Market
    0.9 miles away
    Trader Joe's
    0.9 miles away

    None Found

    Bus Stations

    North San Antonio Road & Pine Lane
    0.5 miles away
    North San Antonio Road & Arbuelo Way
    0.5 miles away
    North San Antonio Road & West Portola Avenue
    0.6 miles away
    North San Antonio Road & East Portola Avenue
    0.6 miles away
    North San Antonio Road & Yerba Buena Avenue
    0.6 miles away

    Banks

    Luther Burbank Savings
    0.8 miles away
    Wells Fargo
    0.8 miles away
    Fidelity Investments
    0.8 miles away
    Chase
    0.9 miles away
    Citibank
    0.9 miles away

    Hospitals

    VA Palo Alto Health Care System
    1.0 miles away
    Sharp Fluidics
    1.2 miles away
    El Camino Hospital
    2.8 miles away
    PAMF Mountain View Center
    3.3 miles away
    Lucile Packard Children's Hospital
    4.0 miles away

    Pharmacies

    CVS Pharmacy
    0.8 miles away
    Walgreens
    1.2 miles away
    NowRx
    2.2 miles away
    CVS
    2.3 miles away
    Maximart Pharmacy
    2.8 miles away

    Dentists

    Los Altos Dental Care
    0.7 miles away
    Family Dentistry
    0.8 miles away
    Mid Pen Periodontics
    0.8 miles away
    Ron Hamako, D.D.S.
    0.8 miles away
    Mountain View Dental
    0.9 miles away

    Parks

    Terman Park
    0.6 miles away
    Esther Clark Park
    0.7 miles away
    Los Altos
    0.8 miles away
    Village Park
    0.9 miles away
    Lincoln Park
    0.9 miles away

    Places of Worship

    San Jose Quaker Meeting House
    11.3 miles away
    Trinity Cathedral
    13.3 miles away
    The First Unitarian Church of San José
    13.3 miles away

    Shopping

    Edgewood Shopping Center
    3.7 miles away
    Stanford Shopping Center
    4.2 miles away
    Cupertino Village
    7.1 miles away
    Santa Clara Town Center
    9.3 miles away
    Westgate Mall
    10.1 miles away

    Culture

    Eagle Theater
    0.9 miles away
    Bus Barn Theater
    1.0 miles away
    Community School of Music and Arts
    1.2 miles away
    ARTis ANiMA Studio of Fine Arts
    1.5 miles away
    Smithwick Theatre
    2.2 miles away

    Restaurants

    Estrellita's Mexican Restaurant
    0.7 miles away
    Esther's German Bakery
    0.7 miles away
    Sushik
    0.7 miles away
    Sushiko
    0.7 miles away
    Armadillo Willy's
    0.7 miles away

    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.


    Google map of The Terraces At Los Altos

    Licensing

    This community is licensed by the state of CA. It is a very large-sized community with 250 total beds.

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



    Senior Housing Articles

    How to pay for assisted living

    Assisted living may be an excellent option for you or a loved one. You may have chosen this senior housing option to maintain your independence and boost your social life, while getting some daily help with tasks...

    Read More
    Independent Living vs. Assisted Living

    Senior housing can be a tough choice. You’ll want to find the best fit for your current and future needs...

    Read More
    Assisted Living vs. Nursing Homes

    Finding the right senior housing is no easy feat. In particular, it’s challenging to know what your loved one’s needs are now – and what they’ll be in the future...

    Read More