The Pines Of Mount Lebanon

The Pines of Mt Lebanon has received mixed reviews from visitors and family members of residents. Some highlight the excellent care and support provided by the staff, particularly in assisting with obtaining Veteran Benefits and responding to concerns. The community is praised for its cleanliness, caring staff, and the range of activities and social events available for residents. The location is also noted for its convenience and beautiful surroundings.

However, there are significant concerns raised by some reviewers, including issues with staff behavior, management communication, and the handling of residents' needs. Complaints include perceived neglect, understaffing, poorly trained staff, and inadequate responses to emergencies. Some reviews mention specific problems with the administration of medication, hygiene care, and the condition of the facility's furniture.

Despite these criticisms, others have found The Pines of Mt Lebanon to be a "hidden gem," appreciating the small community feel, the quality of care, and the facility's cleanliness. The new nurse administrator and the management team have been specifically commended for their caring and responsive approach.

Overall, opinions on The Pines of Mt Lebanon vary widely, with some expressing gratitude for the care provided to their loved ones, while others have had less favorable experiences. Prospective residents and their families may wish to consider these varied perspectives and possibly visit the community to form their own opinions.