The Club At Briarcliff Manor

The Club at Briarcliff Manor has garnered a variety of reviews from residents, their families, and staff. Many highlight the community's commitment to hospitality, excellence, appreciation, respect, and teamwork. The leadership team is praised for creating a supportive and safe environment, with a focus on the health and well-being of residents and team members.

Visitors and residents describe the facility as beautifully appointed, with a warm and caring atmosphere. The staff is consistently noted for being friendly, helpful, and professional. The community is commended for its strong sense of warmth and the pleasant living environment it offers.

Despite the challenges posed by COVID-19, The Club has been recognized for keeping residents safe and gradually reintroducing social activities. The staff's efforts to maintain communication with families during the pandemic have been particularly appreciated.

However, not all feedback is positive. One review criticizes the leadership and workplace culture, describing it as a "horror show" with "dreadful" morale and "ultra micromanagement." Another negative review details a poor experience with the hiring process and a lack of follow-through on promises made by the HR department.

On the other hand, many employees express satisfaction with the current leadership, noting a positive shift in the workplace atmosphere and praising the team's caring and professional nature. The community is also lauded for its beautiful setting, including views of the Hudson River, and the quality of its facilities.

Overall, The Club at Briarcliff Manor is portrayed as a vibrant community that offers a supportive and inviting environment for both residents and staff, despite some criticisms regarding management and workplace culture.