📞 Call for pricing and availability: (800) 780-8101

The Brook At High Falls Nursing Home And Rehab Ctr

2150 St Paul Street, Rochester, NY 14621

Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(585) 342-5540

Estimated Pricing


Price Comparison

  • Average City Price: $3,705
  • Average State Price: $4,337
  • Average National Price: $None


  • The Brook At High Falls Nursing Home And Rehab Ctr Description

    The Brook At High Falls Nursing Home And Rehab Ctr is a community that offers skilled nursing and rehabilitation and is about 2.2 miles outside Irondequoit, New York. Residents who live at the facility are able to choose from a range of room layouts.

    The community has an average rating of 7.2 out of 10 making it the 40th highest rated community in the city out of 57 communities. See more information on reviews.

    The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Rochester


    Community Reviews

    7.2
    The Brook At High Falls Nursing Home And Rehab Ctr
    Based on My Caring Plan's proprietary scoring, including 26 reviews across the web

    Ranking

  • Ranking in City: 36 out of 57 communities in Rochester
  • Ranking in State: 775 out of 1231 communities in NY
  • Facility and Grounds D

    Care A

    Staff A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • Outstanding Rehab team with great follow-up.
    • Staff described as caring, loving, compassionate, and attentive, exceeding expectations.
    • Facilities allow for face-to-face visits, appreciated by visitors.
    • Residents treated with dignity and respect, receiving excellent care and attention.
    • Food quality praised by residents, even those with specific tastes.
    • Activities staff commended for accommodating COVID restrictions and maintaining communication.
    • Well-organized in-person visits during COVID, ensuring safety and comfort.
    • Long-term support from the organization, with a commitment to love and care for residents.
    • Facility cleanliness and staff friendliness noted by visitors.

    Negative Reviews:

    • Facility management criticized for staffing cuts, leading to chaos and conflict.
    • Reports of the facility being rundown, leaking, and infested with rodents.
    • Some staff described as rude, combative, and unprofessional, with instances of fighting and swearing.
    • Rehab facilities and room conditions criticized for being inadequate and gloomy.
    • Complaints about food quality and dietary restrictions not being followed.
    • Medication management and discharge processes described as problematic.
    • Visitation process criticized for being inconvenient and restrictive.
    • Some staff perceived as lacking compassion and professionalism.
    • Concerns raised about cleanliness, privacy, and noise levels in resident rooms.

    Mixed Reviews:

    • While some reviews highlight the dedication and hard work of the staff, others point out issues with facility maintenance and management.
    • Food and therapy services received both praise and criticism, indicating variability in experiences.
    • Despite criticisms of the facility's condition, some residents and visitors appreciate the care provided.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    24-hour Skilled Nursing Care

    Vision / Optometrist

    On Site Psychologist

    Adult Day Care Medical Model

    Staff Specially Trained in Geriatric Care

    Affiliation Agreements with Area Hospitals


    Activities

    A Variety of Social and Activity Programs

    Fostering Fun and Socialization

    Unwind and Indulge

    Celebrate Special Moments

    Embrace Nature’s Beauty

    Nourish Your Mind and Imagination


    Community Amenities

    Beauty Shop and Barber Services

    Religious Services with Area Clergy

    Complete Laundry and Housekeeping Services


    Dining

    Savoring Culinary Delights

    Dietician Services


    Transportation

    Seamless Mobility


    Pet

    Furry Friends to Brighten Your Day

    Pet Therapy



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 2
    Staffing rating: 1
    Quality measure rating: 5
    Long-term quality measure rating: 5
    Short-term quality measure rating: 5


    Nursing Home Overview

    Participation date: Jan. 3, 2001
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 28
    Total current residents: 25
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Both


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 3
    Number of payment denials: 0
    Number of fines: 3
    Total cost of fines: $3930


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-05-10 2023-06-23 C Emergency Preparedness Deficiencies Establish staff and initial training requirements.
    2023-05-10 2023-06-23 E Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2023-05-10 2023-06-30 E Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2023-05-10 2023-06-23 E Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2023-05-10 2023-06-23 B Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.

    Fines

    Fine Date Fine Amount
    2020-06-15 $655
    2020-12-21 $983
    2021-11-15 $1,300
    2021-11-15 $1,310
    2021-11-22 $1,625
    2021-11-22 $1,638

    What is in the Neighborhood

    General Area Overview
    • The closest city is Irondequoit which is 2.2 miles away and has a population of 51,692 (large town).
    • The average income is $29,090, which is very low compared to other zip codes.
    • Weather
      • High Temperature: 74
      • Low Temperature: 27
      • Average Temperature: 50.5
      • Day Breakdown: The area gets 170 days of rain, 68 days of snow and 125 days of sun
      • Precipitation: 2.1 inches a year

    Demographic Overview
    • The median age is 31.4 years old, very low compared to other cities.
    • 3.47% of the population are Veterans which is a low percentage of Veterans compared to other cities.
    • 8.45% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
    • The population is 1% American Indian and Alaska Native, 3% Asian, 37% Black or African-American, 15% Hispanic or Latino, and 42% White.

    Health and Safety Overview
    • The crime rate is 10.26 per 100 people which is very high compared to other cities.
      • Violent Crime: 2.77 incidents per 100 people
      • Property Crime: 6.59 incidents per 100 people
      • Drug-Related Crime: 0.1 incidents per 100 people

    Click the button above to explore the neighborhood

    Supermarkets

    Walmart Supercenter
    1.0 miles away
    Wegmans
    1.1 miles away
    Aldi
    1.2 miles away
    Price Rite
    1.6 miles away
    Hart's
    2.8 miles away

    Transportation

    Rochester
    2.3 miles away

    Bus Stations

    Saint Paul and Saranac
    0.9 miles away
    853
    1.3 miles away
    870
    1.4 miles away
    868
    1.4 miles away
    Hudson & Bernard
    1.5 miles away

    Banks

    ESL ATM
    0.5 miles away
    Ukrainian Federal Credit Union
    1.0 miles away
    Summit Federal Credit Union
    1.1 miles away
    Canandaigua National Bank - Irondequoit Branch
    1.1 miles away
    Reliant Community Credit Union
    1.3 miles away

    Hospitals

    Rochester Regional Health: Rochester General Campus
    1.3 miles away
    Highland Hospital
    4.1 miles away
    Unity Hospital
    4.3 miles away
    Rochester Psychiatric Center
    4.9 miles away
    University of Rochester Medical Center
    4.9 miles away

    Pharmacies

    Walgreens
    0.6 miles away
    Rite Aid
    1.3 miles away
    New Clinton Pharmacy
    2.2 miles away
    CVS Pharmacy
    3.8 miles away
    Faris Pharmacy
    4.7 miles away

    Dentists

    Center for Cosmetic Dentistry
    4.0 miles away
    East Ave Dentistry
    4.4 miles away
    Get It Straight Orthodontics
    5.8 miles away
    Dr Violeta Garcia-Lepore
    6.4 miles away
    Pittsford Family Dental
    8.0 miles away

    Parks

    La Avenida
    0.0 miles away
    Rochester
    0.0 miles away
    Seneca Park
    0.1 miles away
    Saint Paul Pocket Park
    0.1 miles away
    Upper Maplewood Park
    0.2 miles away

    Places of Worship

    Islamic Center of Rochester
    5.6 miles away

    Shopping

    Stoneridge Plaza
    2.5 miles away
    The Mall at Greece Ridge
    3.6 miles away
    Pittsford Plaza
    7.3 miles away
    Henrietta Plaza
    7.3 miles away
    Panorama Plaza
    7.3 miles away

    Culture

    Rochester Association of Performing Arts (RAPA)
    0.8 miles away
    Harro East Ballroom
    2.5 miles away
    Eastman Theatre
    2.7 miles away
    Hatch Recital Hall
    2.7 miles away
    Main Street Armory
    2.7 miles away

    Restaurants

    Salvatore's Old Fashioned Pizzeria
    0.2 miles away
    Kithnos Seafood Market
    0.2 miles away
    Atlas Eats
    0.5 miles away
    Monte Alban
    1.1 miles away
    Amico Pizza
    1.1 miles away

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    Google map of The Brook At High Falls Nursing Home And Rehab Ctr

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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