📞 Call for pricing and availability: (800) 780-8101

Surprise Health And Rehabilitation Center

14660 W Parkwood Drive, Surprise, AZ 85374

Memory Care Nursing Home Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(623) 546-5030

Estimated Pricing

Studio
Estimated $5,004

Price Comparison

  • Average City Price: $4,876
  • Average State Price: $4,534
  • Average National Price: $5,673


  • Surprise Health And Rehabilitation Center Description

    Surprise Health And Rehabilitation Center is a community that offers memory care, nursing care, skilled nursing and rehabilitation and is about 2.2 miles outside the town of Sun City West, Arizona. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 9 out of 10 making it the 24th highest rated community in the city out of 41 communities. See more information on reviews.

    The Nursing Home at this community has a 5 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Surprise

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Surprise

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Surprise


    Community Reviews

    6.8
    Surprise Health And Rehabilitation Center
    Based on My Caring Plan's proprietary scoring, including 74 reviews across the web

    Ranking

  • Ranking in City: 40 out of 42 communities in Surprise
  • Ranking in State: 790 out of 926 communities in AZ
  • Food and Dining B

    Facility and Grounds B

    Care B

    Staff B

    Cleanliness B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Reviews of the facility highlight a range of experiences, with many praising its beautiful, clean, and bright environment, private rooms, and the quality of care provided by the staff. The therapy departments, including respiratory therapy, receive special commendation for their effectiveness. The food is also noted to be of high quality, even enjoyed by the staff.

    Several reviews mention the attentiveness and professionalism of the staff, including nurses, CNAs, therapists, and management, who are described as friendly, helpful, and quick to solve problems. The facility's efforts to provide a comfortable and resort-like atmosphere for rehabilitation are appreciated by many, contributing to positive experiences for patients and their families.

    However, there are critical reviews as well, pointing out issues such as difficulty in communication, with calls not being answered, and concerns over patient neglect, particularly at night. Some reviews express dissatisfaction with the care received, mentioning specific instances of neglect and inadequate response to patient needs.

    Despite these criticisms, many reviewers recommend the facility for its high level of care, the professionalism of its staff, and the overall positive environment. The facility is noted for making significant efforts to accommodate the cultural and personal needs of patients, including arranging outdoor time for those who haven't been outside for extended periods.

    Overall, while there are areas for improvement, particularly in ensuring consistent care and communication, the majority of feedback is positive, highlighting the facility's commitment to providing a supportive and effective rehabilitation environment.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Rehabilitation center

    Short-term rehabilitation

    Long-term care

    Skilled nursing

    In-house therapy team


    Activities

    Excursions

    Art

    Variety of activities



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 5
    Health inspection rating: 4
    Staffing rating: 2
    Quality measure rating: 5
    Long-term quality measure rating: 5
    Short-term quality measure rating: 5


    Nursing Home Overview

    Participation date: Oct. 4, 2019
    Ownership type: For Profit
    Provider type: Medicare
    Nursing home capacity: 100
    Total current residents: 99
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 0
    Number of payment denials: 0
    Number of fines: 0
    Total cost of fines: $0


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-12-23 2023-01-23 E Resident Rights Deficiencies Allow residents to self-administer drugs if determined clinically appropriate.
    2022-12-23 2023-01-23 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2021-11-04 2021-12-06 D Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2021-11-04 2021-12-06 E Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2021-11-04 2021-12-06 E Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2021-11-04 2021-12-06 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2021-11-04 2021-12-06 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2021-11-04 2021-12-06 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-09-25 2019-10-11 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2019-09-25 2019-10-11 B Nursing and Physician Services Deficiencies Post nurse staffing information every day.
    2019-09-25 2019-10-11 D Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.

    What is in the Neighborhood

    General Area Overview
    • The closest city is Sun City West which is 2.2 miles away and has a population of 24,535 (small town).
    • The average income is $63,492, which is average compared to other zip codes.
    • Weather
      • High Temperature: 96
      • Low Temperature: 57
      • Average Temperature: 77.2
      • Day Breakdown: The area gets 64 days of rain and 300 days of sun
      • Precipitation: 0.7 inches a year

    Demographic Overview
    • The median age is 39.4 years old, very high compared to other cities.
    • 8.65% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
    • 7.73% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
    • The population is 1% American Indian and Alaska Native, 2% Asian, 5% Black or African-American, 16% Hispanic or Latino, and 74% White.

    Health and Safety Overview
    • The crime rate is 2.95 per 100 people which is average compared to other cities.
      • Violent Crime: 0.66 incidents per 100 people
      • Property Crime: 1.54 incidents per 100 people
      • Drug-Related Crime: 0.35 incidents per 100 people
    • The average life expectancy in zip code is 78.59 years old, which is average compared to other zip codes.
    • Air Quality: Good Days 60.0, Moderate Days 168.0, Unhealthy for Sensitive Groups Days 56.0, Unhealthy Days 13.0, Very Unhealthy Days 6.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Albertsons
    0.4 miles away
    Trader Joe's
    0.5 miles away
    Walmart Supercenter
    1.1 miles away
    Bashas'
    1.1 miles away
    Fry's Food and Drug
    1.3 miles away

    Transportation

    Bumstead
    5.3 miles away

    Bus Stations

    West Bell Road and North 134th Avenue
    1.9 miles away
    15533
    5.3 miles away
    15534
    5.3 miles away
    15784
    5.3 miles away
    15785
    5.3 miles away

    Banks

    AmTrust Bank
    0.5 miles away
    Wells Fargo
    0.5 miles away
    SunWest Federal Credit Union
    0.8 miles away
    Comerica Bank
    0.9 miles away
    BMO Harris Bank
    1.1 miles away

    Hospitals

    Banner Del E. Webb Medical Center
    0.6 miles away
    Abrazo Surprise Hospital
    2.7 miles away
    Banner Boswell Medical Center
    6.1 miles away
    Cigna Medical Group
    7.5 miles away
    Passport Health Glendale Travel Clinic
    8.4 miles away

    Pharmacies

    Walgreens
    0.4 miles away
    Albertson's Pharmacy
    0.5 miles away
    Bashas' Pharmacy
    1.2 miles away
    Walmart Pharmacy
    1.2 miles away
    CVS Pharmacy
    1.3 miles away

    Dentists

    PVPD - Palm Valley Pediatric Dentistry
    0.8 miles away
    Sunridge Dental Clinic
    1.0 miles away
    The Village Dental Center
    1.0 miles away
    Southwest Dental Group
    1.7 miles away
    West Bell Dental Care
    2.4 miles away

    Parks

    Sun City Grand
    0.5 miles away
    Drainage Basin
    1.0 miles away
    Vet. Memoral Park
    1.1 miles away
    Surprise Community Park
    1.3 miles away
    Fighter Field
    1.4 miles away

    Places of Worship

    First Methodist Episcopal Church of Glendale
    13.3 miles away
    Roosevelt community church
    21.9 miles away

    Shopping

    Arrowhead Towne Center
    8.5 miles away
    Desert Sky Mall
    14.6 miles away
    Metrocenter Mall
    15.5 miles away
    Christown Spectrum Mall
    18.4 miles away
    My Florist Plaza
    21.1 miles away

    Culture

    Sun Bowl Amphitheatre
    7.0 miles away
    Arizona Broadway Theatre
    8.7 miles away
    Performing Arts Center
    11.6 miles away
    E. Lowell Rogers Amphitheater
    13.4 miles away
    Ak-Chin Pavilion
    14.7 miles away

    Restaurants

    Outback Steakhouse
    0.4 miles away
    Village Inn
    0.5 miles away
    Texas Roadhouse
    0.5 miles away
    Denny's
    0.7 miles away
    Crooked Putter Restaurant
    0.9 miles away

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    Google map of Surprise Health And Rehabilitation Center

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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