Somerby Mount Pleasant

Positive Reviews:

• Residents and their families are very happy with the beautiful villas, exceptional food, and luxury retirement living at Somerby.
• Staff members, including those in memory care, are praised for being nice, friendly, helpful, and attentive.
• Community partners and volunteers speak highly of the management team, the caring atmosphere, and the active, happy residents.
• Employees, including the Director of Sales and Marketing, express their love for their job and the senior community they serve.
• Many reviews highlight the clean and lively environment, the variety of daily activities, and the personal service provided to residents.
• Special appreciation is given to the team for their dedication during the COVID-19 pandemic, protecting and caring for the residents.

Negative Reviews:

• Some concerns were raised about the memory care facility, including inadequate staff, lack of variety in food and activities, and maintenance issues.
• One review mentioned a significant dissatisfaction with the care provided, suggesting the need for cameras in public areas for better oversight.
• A few reviews pointed out specific issues such as housekeeping not being available on weekends and night staff forgetting to charge hearing aids.
• There was a mention of rude and obnoxious behavior, though this was not elaborated upon.

Overall Sentiment:

While the majority of reviews for Somerby are overwhelmingly positive, praising the staff, facilities, and the quality of care, there are some concerns specifically related to the memory care services and general maintenance issues. Prospective residents and their families may want to consider these points while also acknowledging the numerous positive experiences shared by many at Somerby.