Solstice Senior Living At Sandy

Overall, the reviews for the senior living facility are mixed, with many highlighting the positive aspects such as the beautiful facility, good service, friendly staff, and a variety of activities for residents. Families have expressed satisfaction with the care and generosity their loved ones receive, noting that the residents feel safe and comfortable. The staff is described as amazing, caring, and easy to work with, contributing to a welcoming environment for both residents and visitors.

However, there are concerns regarding management, with reports of high employee turnover affecting meal service quality and speed. Some reviews mention dissatisfaction with the management's responsiveness and professionalism, impacting the overall experience negatively. Additionally, there have been issues with cleanliness, specifically an influx of cockroaches, leading to some families deciding to move their loved ones out of the facility.

Despite these challenges, many reviews praise the facility for its efforts to create a loving and patient atmosphere, especially in the dining area. The staff's genuine care and concern for the residents are frequently mentioned, along with the facility's ability to accommodate special dietary needs. The living spaces are appreciated for their cleanliness and upkeep, and the value for the price is recognized by many families.

It's also noted that the facility is actively seeking to improve, with mentions of hiring new executive directors and staff members who go above and beyond to ensure residents' satisfaction. The community aspect is strong, with activities and services that encourage resident engagement and well-being.

In summary, while there are areas for improvement, particularly in management and facility maintenance, the senior living facility is commended for its caring staff, variety of activities, and efforts to provide a comfortable and welcoming environment for its residents.