📞 Call for pricing and availability: (800) 780-8101

Sanctuary At Mcauley – Muskegon

1380 East Sherman Boulevard, Muskegon, MI 49444

Nursing Home Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(231) 672-2578

Estimated Pricing

Studio
Estimated $6,869

Price Comparison

  • Average City Price: $6,942
  • Average State Price: $7,787
  • Average National Price: $7,508


  • Sanctuary At Mcauley – Muskegon Description

    Sanctuary At Mcauley – Muskegon is a community that offers nursing care, skilled nursing and rehabilitation and is located in the town of Muskegon Heights, Michigan and is part of the Trinity Health Senior Communities network of communities. Residents who live at the facility are able to choose from a range of studio, suite and semi-private or share or companion room layouts.

    The community has an average rating of 5.4 out of 10 making it the 14th highest rated community in the city out of 15 communities. See more information on reviews.

    The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Muskegon

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Muskegon


    Community Reviews

    5.4
    Sanctuary At Mcauley – Muskegon
    Based on My Caring Plan's proprietary scoring, including 21 reviews across the web

    Ranking

  • Ranking in City: 14 out of 15 communities in Muskegon
  • Ranking in State: 1165 out of 1246 communities in MI
  • Facility and Grounds B

    Care B

    Staff A


    Employee Reviews

    6.5
    Trinity Health Senior Communities
    Based on My Caring Plan's proprietary scoring, including 1817 reviews across the web

    The following insights are from employees that work in Michigan

    Employee Pay B

    Employee Staff B

    Employee Culture B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    The reviews for the senior living facility are mixed, with some highlighting positive experiences and others expressing serious concerns. Positive comments often mention friendly and helpful staff, good therapy programs, and satisfactory care that led to successful rehabilitation. Several reviewers specifically praised the facility for its cleanliness, the quality of the food, and the overall care provided to their loved ones, stating they would recommend the facility or choose it again for future needs.

    However, a significant number of reviews raise alarming issues about patient care and management practices. Concerns include instances of neglect, such as failing to change wound dressings, ignoring patients' call lights, and not adhering to specific medical instructions like weight-bearing restrictions. There are reports of patients suffering from falls, sepsis, and other health complications allegedly due to inadequate care. Complaints about the facility being understaffed, with some staff members appearing indifferent to the patients' needs, are recurrent themes. Additionally, there are grievances regarding administrative issues, such as unreturned calls and problems with billing and employment incentives.

    Overall, while some families have had positive experiences, others urge caution, suggesting a need for close monitoring of loved ones and considering alternative facilities for care. The contrasting nature of the reviews indicates that experiences at this facility can vary widely, and potential clients may want to conduct thorough research and possibly visit the facility to make informed decisions.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Physical Therapy

    Occupational Therapy

    Speech Therapy

    High Clinical Staffing Ratios

    24-Hour Care

    Diabetic Management


    Services

    Daily Laundry and Housekeeping Services

    Master Level Social Workers


    Activities

    Therapeutic Recreation with Access to Technology-Based Activities (iPads)

    Life Enrichment Activities

    Meaningful Activities Program

    Chaplain & Spiritual Care

    Full-Time Chaplain

    Optional Catholic Mass


    Community Amenities

    Salon Services

    On-Site Beautician and Barber

    Professionally Landscaped Grounds

    Beautiful Gazebo

    Fenced-In Courtyard

    Sidewalks for Strolling


    Room Amenities

    Renovated Floor Plan

    Semi-Private and Private Suites


    Dining

    Individualized Registered Dietician Planned

    Chef-Prepared Meals

    Three Nutritious Meals Daily

    Snacks

    Certified Dietary Manager


    Transportation

    Transportation



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 2
    Staffing rating: 3
    Quality measure rating: 4
    Long-term quality measure rating: 5
    Short-term quality measure rating: 3


    Nursing Home Overview

    Participation date: Dec. 1, 1979
    Ownership type: Non Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 98
    Total current residents: 51
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 16
    Number of substantiated complaints: 25
    Number of payment denials: 1
    Number of fines: 4
    Total cost of fines: $76375


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-01-12 2022-02-02 F Smoke Deficiencies Provide properly protected cooking facilities.
    2022-01-12 2022-02-02 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-09-14 2022-10-13 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2023-04-06 2023-04-30 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2023-04-06 2023-04-30 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2021-12-29 2022-02-02 G Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2021-09-02 2021-09-28 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2021-09-02 2021-09-28 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    2021-09-02 2021-09-28 E Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2021-08-13 2021-09-10 E Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2022-01-18 2022-03-02 K Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2022-01-18 2022-02-03 J Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-07-01 2021-09-10 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2021-07-01 2021-09-28 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2021-07-01 2021-09-28 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    2021-07-01 2021-08-06 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2021-07-01 2021-08-06 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2021-07-01 2021-08-06 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2021-07-01 2021-09-28 E Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2021-05-05 2021-05-26 E Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2021-05-05 2021-05-26 E Resident Rights Deficiencies Honor the resident's right to organize and participate in resident/family groups in the facility.
    2021-05-05 2021-05-26 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2021-05-05 2021-05-26 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    2021-05-05 2021-05-26 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2021-05-05 2021-05-26 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2021-05-05 2021-05-26 E Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2021-05-05 2021-05-26 E Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2021-05-05 2021-05-26 E Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-05-05 2021-05-26 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-08-20 2020-09-20 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-08-05 2020-09-20 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-07-25 2019-08-13 E Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2019-07-25 2019-08-13 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2019-07-25 2019-08-13 D Resident Assessment and Care Planning Deficiencies Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    2019-07-25 2019-08-13 E Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2019-07-25 2019-08-13 D Pharmacy Service Deficiencies Ensure each resident’s drug regimen must be free from unnecessary drugs.
    2019-07-25 2019-08-13 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Fines

    Fine Date Fine Amount
    2020-08-05 $5,000
    2021-05-05 $15,000
    2021-05-05 $9,750
    2021-07-26 $655
    2021-07-26 $650
    2021-12-29 $93,800
    2021-12-29 $60,970

    Denials

    Denial Date Payment Denial Days
    2021-12-29 28

    What is in the Neighborhood

    General Area Overview
    • The closest city is Muskegon Heights which is 1.4 miles away and has a population of 10,796 (small town).
    • The average income is $45,074, which is very low compared to other zip codes.
    • Weather
      • High Temperature: 72
      • Low Temperature: 27
      • Average Temperature: 49.3
      • Day Breakdown: The area gets 143 days of rain, 58 days of snow and 162 days of sun
      • Precipitation: 1.2 inches a year

    Health and Safety Overview
    • The crime rate is 7.53 per 100 people which is very high compared to other cities.
      • Violent Crime: 2.59 incidents per 100 people
      • Property Crime: 3.71 incidents per 100 people
      • Drug-Related Crime: 0.4 incidents per 100 people
    • The average life expectancy in zip code is 76.96 years old, which is low compared to other zip codes.
    • Air Quality: Good Days 101.0, Moderate Days 15.0, Unhealthy for Sensitive Groups Days 4.0, Unhealthy Days 2.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Sam's Club
    0.5 miles away
    Walmart Supercenter
    0.6 miles away
    Great Lakes Fresh Market
    2.1 miles away
    Meijer
    2.6 miles away
    Valy Vietnamese Oriental Food, Gifts & Market
    2.6 miles away

    Transportation

    Lake Express
    4.1 miles away
    Muskegon Ferry Terminal
    4.2 miles away
    Timbertown Station
    10.0 miles away
    Grand Rapids Junction
    10.2 miles away
    Coopersville Marne Railway
    17.1 miles away

    None Found

    Banks

    Best Financial Credit Union
    0.7 miles away
    Huntington Bank
    2.1 miles away
    Muskegon Co-op Federal Credit Union
    2.6 miles away
    Chase
    2.7 miles away
    Fifth Third Bank
    2.8 miles away

    Hospitals

    Mercy Health Mercy Campus
    0.0 miles away
    Mercy Health Hackley Campus
    1.8 miles away
    North Ottawa Community Hospital
    10.6 miles away
    Spectrum Health Gerber Memorial
    22.1 miles away

    Pharmacies

    Walgreens
    2.1 miles away
    CVS Pharmacy
    2.2 miles away
    Rite Aid
    2.7 miles away
    Mercy Heath Pharmacy Glenside
    3.7 miles away
    Hometown Pharmacy
    4.8 miles away

    Dentists

    Dental Dreams
    0.5 miles away
    Terry Dental
    3.6 miles away
    Infinity Dental
    9.0 miles away

    Parks

    E. Broadway Park
    0.4 miles away
    Johnny O. Harris Memorial Park
    1.0 miles away
    Reese Playfield
    1.1 miles away
    Hidden Cove Park
    1.6 miles away
    McCrea Park
    1.7 miles away

    None Found

    Shopping

    Park Row Mall
    2.9 miles away
    The Lakes Mall
    3.7 miles away

    Culture

    Frauenthal Center for the Performing Arts
    2.9 miles away
    Hilt Building
    2.9 miles away
    Amphitheater
    6.1 miles away
    Blue Lake Fine Arts Camp
    12.9 miles away
    Order of the Arrow Ceremonial Firebowl
    16.0 miles away

    Restaurants

    Red Wok
    0.4 miles away
    Applebee's
    0.6 miles away
    Pizza Ranch
    0.6 miles away
    Los Amigos
    0.6 miles away
    Pizza Hut
    2.0 miles away

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    Google map of Sanctuary At Mcauley – Muskegon

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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