📞 Call for pricing and availability: (800) 780-8101

Penfield Square

505 Mt Hope Ave, Rochester, NY 14620

Independent Living Assisted Living Memory Care Nursing Home
My image My image

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(585) 546-8400

Estimated Pricing

Studio
Estimated $2,353
One Bedroom
Estimated $2,964

Price Comparison

  • Average City Price: $2,917
  • Average State Price: $5,147
  • Average National Price: $4,181


  • Penfield Square Description

    Penfield Square is a community that offers independent living, assisted living, memory care and nursing care and is located in Rochester, New York and is part of the Episcopal SeniorLife Communities network of communities. Residents who live at the facility are able to choose from a range of studio and one-bedroom room layouts.

    The community has an average rating of 5.5 out of 10 making it the 47th highest rated community in the city out of 57 communities. See more information on reviews.

    The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Independent Living

    Independent living offers seniors the freedom to enjoy their retirement in a supportive community setting, with amenities and activities tailored to their active lifestyle.

    View other Independent Living communities in Rochester

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Rochester

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Rochester

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Rochester


    Community Reviews

    5.8
    Penfield Square
    Based on My Caring Plan's proprietary scoring, including 25 reviews across the web

    Ranking

  • Ranking in City: 46 out of 57 communities in Rochester
  • Ranking in State: 1047 out of 1231 communities in NY
  • Facility and Grounds A

    Care B

    Staff B


    Employee Reviews

    7.5
    Episcopal SeniorLife Communities
    Based on My Caring Plan's proprietary scoring, including 34 reviews across the web

    The following insights are from employees that work in New York

    Employee Pay A

    Employee Staff B

    Employee Culture A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Summary of Reviews:

    • Some reviewers report experiencing rude staff and neglect, including inadequate cleaning and care, especially during the pandemic.
    • Several families have observed a lack of professionalism and compassion from the nursing staff, including refusal to perform necessary medical scans and leaving residents in soiled clothing for extended periods.
    • There are accounts of poor management responses to complaints, with families feeling their concerns are dismissed or retaliated against.
    • Contrastingly, some reviews highlight positive experiences, noting kind and friendly caregivers, smooth transitions to permanent care, and satisfaction with the facilities and staff at certain locations.
    • Positive remarks also include appreciation for the quality of rehabilitation services, the beauty of the grounds, and the overall care and attention provided to residents.
    • However, there are serious concerns about the quality of food, with reports of residents losing weight due to unappetizing meals.
    • Several reviewers express distress over the treatment of their loved ones, including theft of personal items, lack of social stimulation, and overall decline in quality of life and dignity.
    • One review specifically criticizes the nursing home for unprofessional behavior during the hiring process, indicating potential systemic issues with respect and professionalism.

    Overall, the reviews present a mixed picture, with some families expressing satisfaction with the care provided, while many others raise significant concerns about neglect, unprofessionalism, and the quality of life for residents.


    Reviews

    There are currently no reviews that were left on My Caring Plan

    Add a review to help others


    Connect with a Free Senior Living Advisor

    Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.


    Health

    Dr. office and treatment area

    Assistance with personal care

    Case management

    LPN coverage 7 days/week

    Medication support

    On-site medical services (Pillar Medical Associates)


    Services

    Housekeeping and laundry service

    24-hour emergency response

    Chaplain services


    Activities

    Neighborhood Program

    Village green event space

    Specialized recreational and social activities

    Special events


    Community Amenities

    Beauty/barber shop

    Community center

    Lounge

    Outdoor patios and gardens

    Retail shops

    Den


    Room Amenities

    Enclosed patio and gardens

    Patio


    Dining

    Café

    Dining room

    Three meals daily

    Bistro


    Transportation

    Transportation services



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 3
    Health inspection rating: 3
    Staffing rating: 4
    Quality measure rating: 4
    Long-term quality measure rating: 2
    Short-term quality measure rating: 5


    Nursing Home Overview

    Participation date: Sept. 1, 1968
    Ownership type: Non Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 182
    Total current residents: 143
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Both


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 0
    Number of payment denials: 0
    Number of fines: 2
    Total cost of fines: $1644


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-03-11 2022-05-05 E Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2022-03-11 2022-05-05 C Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2019-10-08 2019-12-01 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-10-08 2019-12-01 D Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2019-10-08 2019-12-01 D Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2018-03-22 2018-05-31 E Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Fines

    Fine Date Fine Amount
    2021-05-03 $650
    2022-04-11 $987
    2022-04-11 $994

    What is in the Neighborhood

    General Area Overview
    • The closest city is Rochester which is 1.0 miles away and has a population of 209,802 (small city).
    • The average income is $55,354, which is average compared to other zip codes.
    • Weather
      • High Temperature: 74
      • Low Temperature: 27
      • Average Temperature: 50.5
      • Day Breakdown: The area gets 170 days of rain, 68 days of snow and 125 days of sun
      • Precipitation: 2.1 inches a year

    Demographic Overview
    • The median age is 31.4 years old, very low compared to other cities.
    • 3.47% of the population are Veterans which is a low percentage of Veterans compared to other cities.
    • 8.45% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
    • The population is 1% American Indian and Alaska Native, 3% Asian, 37% Black or African-American, 15% Hispanic or Latino, and 42% White.

    Health and Safety Overview
    • The crime rate is 10.26 per 100 people which is very high compared to other cities.
      • Violent Crime: 2.77 incidents per 100 people
      • Property Crime: 6.59 incidents per 100 people
      • Drug-Related Crime: 0.1 incidents per 100 people

    Click the button above to explore the neighborhood

    Supermarkets

    Highland Market
    0.5 miles away
    Abundance Food Co-op
    0.5 miles away
    India House
    1.0 miles away
    Hart's
    1.4 miles away
    Tops
    1.7 miles away

    None Found

    Bus Stations

    2750
    0.1 miles away
    2700
    0.4 miles away
    South and Linden
    0.5 miles away
    314
    0.7 miles away
    Towers Stop
    0.8 miles away

    Banks

    Genesee Coop Federal Credit Union
    0.7 miles away
    ESL Federal Credit Union - Drive Up
    1.0 miles away
    ESL Federal Credit Union
    1.0 miles away
    ESL Federal Credit Union - Chestnut St.
    1.0 miles away
    Canadaiguia National Savings Bank
    1.1 miles away

    Hospitals

    Highland Hospital
    0.5 miles away
    Rochester Psychiatric Center
    1.1 miles away
    University of Rochester Medical Center
    1.2 miles away
    Wilmot Cancer Institute
    1.3 miles away
    Westfall Park Medical Center
    1.9 miles away

    Pharmacies

    CVS Pharmacy
    1.3 miles away
    UR Medicine Employee Pharmacy
    1.4 miles away
    New Clinton Pharmacy
    1.6 miles away
    CVS
    2.9 miles away
    Rite Aid
    3.7 miles away

    Dentists

    Dr Violeta Garcia-Lepore
    2.6 miles away
    East Ave Dentistry
    2.7 miles away
    Pittsford Family Dental
    5.1 miles away
    Center for Cosmetic Dentistry
    6.0 miles away
    Dr. Stein Orthodontist
    6.1 miles away

    Parks

    Bausch & Lomb Riverside Park
    0.0 miles away
    Genesee Gateway Park
    0.1 miles away
    Highland Park
    0.4 miles away
    Corn Hill
    0.4 miles away
    Sunken Garden
    0.6 miles away

    Places of Worship

    Islamic Center of Rochester
    1.9 miles away

    Shopping

    Henrietta Plaza
    3.5 miles away
    Market Square
    3.5 miles away
    The Marketplace Mall
    3.8 miles away
    Win-Jeff Plaza
    3.9 miles away
    Pittsford Plaza
    4.4 miles away

    Culture

    Geva Theatre Center
    0.9 miles away
    Bread & Water Theatre
    1.0 miles away
    Village Idiots Improv Comedy
    1.0 miles away
    Hochstein School of Music & Dance
    1.1 miles away
    Xerox Auditorium
    1.1 miles away

    Restaurants

    Little Venice Pizza
    0.5 miles away
    Harry G's
    0.5 miles away
    John's Tex Mex
    0.7 miles away
    Johns Tex-Mex
    0.7 miles away
    La Casa
    0.7 miles away

    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.


    Google map of Penfield Square

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



    Senior Housing Articles

    How to pay for assisted living

    Assisted living may be an excellent option for you or a loved one. You may have chosen this senior housing option to maintain your independence and boost your social life, while getting some daily help with tasks...

    Read More
    Independent Living vs. Assisted Living

    Senior housing can be a tough choice. You’ll want to find the best fit for your current and future needs...

    Read More
    Assisted Living vs. Nursing Homes

    Finding the right senior housing is no easy feat. In particular, it’s challenging to know what your loved one’s needs are now – and what they’ll be in the future...

    Read More