📞 Call for pricing and availability: (800) 780-8101

North Ottawa Care Center

18525 Woodland Ridge Drive, Spring Lake, MI 49456

Nursing Home Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(616) 842-0770

Estimated Pricing

Studio
Estimated $6,760

Price Comparison

  • Average City Price: $6,771
  • Average State Price: $7,787
  • Average National Price: $7,508


  • North Ottawa Care Center Description

    North Ottawa Care Center is a community that offers nursing care and rehabilitation and is about 2.2 miles outside the town of Grand Haven, Michigan. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.

    The community has an average rating of 7.6 out of 10 making it the 3rd highest rated community in the city out of 3 communities. See more information on reviews.

    The Nursing Home at this community has a 5 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Spring Lake


    Community Reviews

    7.6
    North Ottawa Care Center
    Based on My Caring Plan's proprietary scoring, including 17 reviews across the web

    Ranking

  • Ranking in City: 3 out of 3 communities in Spring Lake
  • Ranking in State: 811 out of 1246 communities in MI
  • Facility and Grounds A

    Care A

    Staff A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • Outstanding care and compassionate staff, especially under trying circumstances.
    • Staff did a great job attending to hospice care needs and were considerate of family's grief. Facility was clean and comfortable.
    • Facility is absolutely gorgeous, with efficient care from doctors and sweet, helpful nurses, despite being understaffed.
    • Excellent care for residents with dementia, with attentive nurses and exceptional therapy.
    • High praise for the caregivers and the environment, especially following significant medical procedures. Rooms have nice views.
    • Amazing care and cleanliness, with staff being very nice and helpful. Offers peace of mind to families.

    Negative Reviews:

    • Issues with understaffing and slow internet service, affecting those who need constant care.
    • Unacceptable treatment of a resident with Alzheimer's, including lack of response from social worker and director of admissions, and missing personal items.
    • Failure to perform requested cognitive tests and issues with accessing medical records, leading to distrust in the facility's care.

    Mixed Reviews:

    • Some reviews highlight the need for more staff across the board, a common issue in healthcare facilities.


    Reviews

    There are currently no reviews that were left on My Caring Plan

    Add a review to help others


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    Health

    Physical Therapy

    Occupational Therapy

    Speech/Language Pathology

    Ambulance and EMS Services

    The Bariatric Clinic

    Breast Evaluation Center


    Services

    Dunewood Pharmacy

    Volunteers


    Activities

    Community Education

    Support Groups

    Seminars


    Community Amenities

    Chapel

    Gift Shop


    Room Amenities

    Home-like Atmosphere


    Dining

    Dining Room

    Nutritional Services



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 5
    Health inspection rating: 5
    Staffing rating: 5
    Quality measure rating: 4
    Long-term quality measure rating: 4
    Short-term quality measure rating: 4


    Nursing Home Overview

    Participation date: Aug. 1, 1978
    Ownership type: Non Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 84
    Total current residents: 61
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 4
    Number of substantiated complaints: 11
    Number of payment denials: 1
    Number of fines: 1
    Total cost of fines: $650


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2019-10-24 2019-12-04 F Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-06-29 2023-08-11 E Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2023-06-29 2023-08-11 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2022-04-13 2022-05-16 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2022-04-13 2022-05-16 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-04-13 2022-05-16 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2021-05-21 2021-06-29 G Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2020-08-12 2020-09-09 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2019-10-24 2019-12-04 E Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2019-10-24 2019-12-04 D Resident Rights Deficiencies Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    2019-10-24 2019-12-04 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2019-10-24 2019-12-04 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2019-10-24 2019-12-04 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2019-10-24 2019-12-04 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2019-10-24 2019-12-04 F Environmental Deficiencies Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Fines

    Fine Date Fine Amount
    2019-03-12 $89,885
    2021-11-15 $650

    Denials

    Denial Date Payment Denial Days
    2019-03-12 8
    2021-05-21 11

    What is in the Neighborhood

    General Area Overview
    • The closest city is Grand Haven which is 2.2 miles away and has a population of 11,062 (small town).
    • The average income is $104,833, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 73
      • Low Temperature: 27
      • Average Temperature: 49.6
      • Day Breakdown: The area gets 143 days of rain, 59 days of snow and 161 days of sun
      • Precipitation: 1.7 inches a year

    Health and Safety Overview
    • The average life expectancy in zip code is 80.97 years old, which is very high compared to other zip codes.
    • Air Quality: Good Days 103.0, Moderate Days 41.0, Unhealthy for Sensitive Groups Days 2.0, Unhealthy Days 2.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Leppinks
    1.0 miles away
    Grand Haven Vinegar and Oil
    2.0 miles away
    Orchard Markets
    3.6 miles away
    D&W
    3.7 miles away
    Meijer
    3.8 miles away

    Transportation

    Lake Express
    9.1 miles away
    Muskegon Ferry Terminal
    9.1 miles away
    Coopersville Marne Railway
    15.6 miles away
    Timbertown Station
    17.3 miles away
    Grand Rapids Junction
    17.5 miles away

    None Found

    Banks

    Chase
    2.1 miles away
    PNC Bank
    3.6 miles away
    Community Shores
    4.1 miles away
    Fifth Third Bank
    4.8 miles away
    Huntington Bank
    6.6 miles away

    Hospitals

    North Ottawa Community Hospital
    2.9 miles away
    Mercy Health Mercy Campus
    7.9 miles away
    Mercy Health Hackley Campus
    8.8 miles away
    Spectrum Health Zeeland Community Hospital
    22.6 miles away

    Pharmacies

    Walgreens
    2.1 miles away
    Rite Aid
    3.0 miles away
    Mercy Heath Pharmacy Glenside
    8.0 miles away
    CVS Pharmacy
    10.1 miles away
    Hometown Pharmacy
    12.1 miles away

    Dentists

    Infinity Dental
    2.5 miles away
    Dental Dreams
    8.0 miles away
    Terry Dental
    8.1 miles away

    Parks

    Mike Herman Memorial Field
    0.2 miles away
    North Ottawa Dunes County Park
    0.2 miles away
    Ferrysburg Nature Preserve
    0.3 miles away
    Coast Guard Park
    0.3 miles away
    Ottawa Sands County Park
    0.6 miles away

    None Found

    Shopping

    The Lakes Mall
    4.3 miles away
    Park Row Mall
    6.9 miles away
    The Shops at Westshore
    20.6 miles away

    Culture

    Hilt Building
    9.8 miles away
    Frauenthal Center for the Performing Arts
    9.8 miles away
    Amphitheater
    13.9 miles away
    Blue Lake Fine Arts Camp
    20.7 miles away
    Holland Community Theatre
    22.0 miles away

    Restaurants

    Pizza Hut
    1.6 miles away
    Old Boys' Brewhouse
    1.8 miles away
    Kirby House
    2.0 miles away
    Applebee's
    2.0 miles away
    Kozak's Gyros
    2.0 miles away

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    Google map of North Ottawa Care Center

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

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