Mattis Pointe Senior Living

Positive Aspects:

• Residents receive great care with engaging, varied activities in a beautiful environment.
• Staff is described as kind, friendly, caring, and always smiling.
• The community is warm, welcoming, and intimate, making it easy for residents to know one another.
• Accommodations are perfect, with great views and beautifully decorated spaces reminiscent of an upscale boutique hotel.
• Activities are available for residents, helping them make new friends and enjoy their time.
• Some reviews highlight the community's exceptional hospitality and the efforts made to help new residents transition smoothly.
• The facility is noted for its cleanliness and the quality of its food service.

Negative Aspects:

• One review mentions that the facility may not be equipped to handle all behaviors associated with dementia, such as wandering and resistance to care, leading to the possibility of residents being asked to move.
• There is a suggestion of deception regarding fee structure and care level, advising future residents to ask specific questions and have a backup plan.
• A review expresses concern over internal issues, urging family members of residents to ask questions and look out for their loved ones.
• Another review simply states that the place is filled with drama, without providing further details.

General Recommendation:

While Mattis Pointe receives high praise for its care, environment, and staff, potential residents and their families should inquire deeply about care capabilities, especially for those with advanced dementia. It's also advised to be aware of the community's policies on resident transitions. Despite a few negative remarks, many find Mattis Pointe to be a welcoming and caring community for their loved ones.