Lakewest Rehabilitation And Skilled Care

Many families have shared their experiences with Lakewest Skilled Nursing, highlighting the facility's strengths and areas for improvement. Positive feedback often mentions the cleanliness of the facility, the professionalism and friendliness of the staff, and the effective therapy department, including physical, occupational, and speech therapy services. Families have noted significant improvements in their loved ones' health and well-being, attributing this to the attentive and polite staff and the comprehensive care provided.

Several reviews praise specific aspects of the care at Lakewest, such as the enjoyable activities, the quality of the food, and the swift response times to patient needs. The facility's efforts to maintain a clean and welcoming environment, along with its adherence to COVID safety protocols, have also been appreciated by visitors.

However, not all feedback is positive. Some reviews express serious concerns about the level of care, including allegations of mistreatment, unprofessionalism, and neglect. Issues such as inadequate staffing, poor hygiene, and lost personal items have been highlighted as significant problems. In a few cases, families have reported that their loved ones suffered due to the lack of proper care, leading to hospitalizations and, in one claim, a fatal outcome.

While some employees, like a nurse named Zackary, have been singled out for their exceptional care and dedication, there are also reports of rude and incompetent staff, which have negatively impacted the overall experience for some families.

In summary, Lakewest Skilled Nursing receives a mix of reviews that range from highly positive to deeply concerning. Prospective clients are encouraged to consider both the commendations and the criticisms when making decisions about care for their loved ones.