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Hopkins Health Services

725 Second Avenue South, Hopkins, MN 55343

Assisted Living Memory Care Nursing Home Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(952) 935-3338

Estimated Pricing

Studio
Estimated $2,799

Price Comparison

  • Average City Price: $2,793
  • Average State Price: $2,815
  • Average National Price: $3,754


  • Hopkins Health Services Description

    Hopkins Health Services is a community that offers assisted living, memory care, nursing care, skilled nursing and rehabilitation and is about 2.8 miles outside Minnetonka Mills, Minnesota. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 5.3 out of 10 making it the 6th highest rated community in the city out of 6 communities. See more information on reviews.

    The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Hopkins

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Hopkins

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Hopkins

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Hopkins


    Community Reviews

    5.2
    Hopkins Health Services
    Based on My Caring Plan's proprietary scoring, including 27 reviews across the web

    Ranking

  • Ranking in City: 6 out of 6 communities in Hopkins
  • Ranking in State: 920 out of 961 communities in MN
  • Facility and Grounds B

    Care B

    Staff B

    Cleanliness B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Reviews of Hopkins Health Services reveal a mix of experiences, with many expressing significant concerns about the facility. Common complaints include:

    • Neglect and inadequate care, such as patients being left in soiled clothing, not being bathed, and personal items going missing.
    • Issues with billing and insurance, including being misled about network status and facing unexpected bills.
    • Poor communication from management and staff, with some reviewers noting unresponsiveness to complaints and concerns.
    • Understaffing and lack of proper training for the staff, leading to delays in responding to patient needs and inadequate medical care.
    • Facility cleanliness and maintenance issues, including unpleasant odors, infestations, and outdated decor.
    • Disparities in care and attention among residents, with some appearing well-cared-for while others are neglected.

    However, there is at least one positive review mentioning a satisfactory stay with good food and friendly staff. This indicates experiences can vary, but the overwhelming majority of feedback points to serious concerns about the quality of care and management at Hopkins Health Services.


    Reviews

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    Hopkins Health Services Videos


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    Health

    Physician

    Nurse Practitioner

    Physician Assistant

    Lab testing

    X-rays

    EKG


    Services

    Pharmacy Services

    Health Services


    Activities

    Activity Services

    Holiday Parties

    Cookouts


    Community Amenities

    Licensed Social Worker

    Discharge Planning

    Van for Non-emergent Medical Transportation

    Group Outings


    Dining

    Comprehensive Dining


    Transportation

    Dialysis/Transportation

    Van for Non-emergent Medical Transportation



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 1
    Staffing rating: 5
    Quality measure rating: 4
    Long-term quality measure rating: 4
    Short-term quality measure rating: 3


    Nursing Home Overview

    Participation date: Oct. 1, 1985
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 118
    Total current residents: 46
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 2
    Number of substantiated complaints: 7
    Number of payment denials: 1
    Number of fines: 4
    Total cost of fines: $119795


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-12-20 2023-01-11 F Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2022-12-20 2023-02-15 F Egress Deficiencies Have properly located and lighted "Exit" signs.
    2022-12-20 2023-01-11 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2022-12-20 2023-01-11 D Smoke Deficiencies Provide properly protected cooking facilities.
    2022-12-20 2023-03-17 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2022-12-20 2023-03-17 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2022-12-20 2023-01-11 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2022-12-20 2023-03-17 F Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2022-12-20 2023-01-11 C Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2022-12-20 2023-03-17 F Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2022-12-20 2023-03-01 F Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    2020-03-03 2020-03-16 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2019-03-21 2019-05-23 C Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2019-03-20 2019-04-20 F Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2019-03-20 2019-04-30 F Egress Deficiencies Have stairways and smokeproof enclosures used as exits that meet safety requirements.
    2019-03-20 2019-04-20 E Egress Deficiencies Have corridors or aisles that are unobstructed and are at least 8 feet in width.
    2019-03-20 2019-04-20 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2019-03-20 2019-04-20 C Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2019-03-20 2019-04-20 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper storage of liquid oxygen.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-12-21 2023-01-26 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2022-12-21 2023-01-26 E Resident Rights Deficiencies Allow resident to participate in the development and implementation of his or her person-centered plan of care.
    2022-12-21 2023-01-26 E Resident Rights Deficiencies Allow residents to self-administer drugs if determined clinically appropriate.
    2022-12-21 2023-01-26 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2022-12-21 2023-01-26 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-12-21 2023-01-26 D Quality of Life and Care Deficiencies Provide care or services that was trauma informed and/or culturally competent.
    2022-12-21 2023-01-26 C Nursing and Physician Services Deficiencies Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    2022-12-21 2023-01-26 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2022-12-21 2023-01-26 C Administration Deficiencies Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
    2022-12-21 2023-01-26 E Infection Control Deficiencies Develop and implement policies and procedures for flu and pneumonia vaccinations.
    2022-12-21 2023-01-26 E Infection Control Deficiencies Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    2022-12-21 2023-01-26 D Environmental Deficiencies Keep all essential equipment working safely.
    2022-12-21 2023-01-26 F Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-03-29 2022-03-22 J Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-03-03 2022-04-08 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
    2022-03-03 2022-04-08 D Quality of Life and Care Deficiencies Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    2022-01-13 2022-02-08 F Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-11-22 2021-12-17 D Resident Assessment and Care Planning Deficiencies Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    2021-08-30 2021-09-27 J Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2020-02-28 2020-03-26 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2020-02-28 2020-03-26 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2020-02-28 2020-03-26 E Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2020-02-28 2020-03-26 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2020-02-28 2020-03-26 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2020-02-28 2020-03-26 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2020-02-28 2020-03-26 D Quality of Life and Care Deficiencies Provide or obtain dental services for each resident.
    2020-02-28 2020-03-26 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2020-02-28 2020-03-26 E Environmental Deficiencies Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    2020-10-13 2020-11-16 F Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-05-03 2021-06-24 D Resident Rights Deficiencies Allow resident to participate in the development and implementation of his or her person-centered plan of care.
    2021-05-03 2021-06-24 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2020-10-13 2020-11-16 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2019-03-21 2019-04-30 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2019-03-21 2019-06-06 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2019-03-21 2019-04-30 D Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2019-03-21 2019-04-30 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2019-03-21 2019-06-06 D Resident Rights Deficiencies Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    2019-03-21 2019-06-06 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2019-03-21 2019-04-30 E Resident Rights Deficiencies Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    2019-03-21 2019-04-30 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2019-03-21 2019-04-30 D Resident Assessment and Care Planning Deficiencies Plan the resident's discharge to meet the resident's goals and needs.
    2019-03-21 2019-04-30 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2019-03-21 2019-04-30 D Quality of Life and Care Deficiencies Provide activities to meet all resident's needs.
    2019-03-21 2019-04-21 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2019-03-21 2019-04-30 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2019-03-21 2019-04-30 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2019-03-21 2019-04-30 D Quality of Life and Care Deficiencies Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    2019-03-21 2019-04-30 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2019-03-21 2019-04-30 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2019-03-21 2019-04-30 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-03-21 2019-04-30 D Infection Control Deficiencies Develop and implement policies and procedures for flu and pneumonia vaccinations.
    2019-03-21 2019-04-30 E Environmental Deficiencies Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Fines

    Fine Date Fine Amount
    2020-10-13 $20,000
    2021-08-30 $62,540
    2022-01-13 $20,000
    2022-03-03 $17,255

    Denials

    Denial Date Payment Denial Days
    2022-12-21 76

    What is in the Neighborhood

    General Area Overview
    • The closest city is Minnetonka Mills which is 2.8 miles away and has a population of 50,117 (large town).
    • The average income is $77,865, which is high compared to other zip codes.
    • Weather
      • High Temperature: 75
      • Low Temperature: 15
      • Average Temperature: 47.5
      • Day Breakdown: The area gets 112 days of rain, 57 days of snow and 195 days of sun
      • Precipitation: 1.1 inches a year

    Health and Safety Overview
    • The crime rate is 5.22 per 100 people which is high compared to other cities.
      • Violent Crime: 1.11 incidents per 100 people
      • Property Crime: 3.25 incidents per 100 people
      • Drug-Related Crime: 0.31 incidents per 100 people
    • The average life expectancy in zip code is 80.32 years old, which is very high compared to other zip codes.
    • Air Quality: Good Days 151.0, Moderate Days 31.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Driskill's Food
    1.1 miles away
    Shanghai Market
    1.2 miles away
    ALDI
    1.8 miles away
    Lunds & Byerlys
    1.9 miles away
    Cub Foods
    2.0 miles away

    None Found

    Bus Stations

    Tension Envelope
    0.4 miles away
    Westbrooke Way
    0.5 miles away
    Southhampton Apts
    0.6 miles away
    Landmark Terrace N
    0.6 miles away
    Elmbrook Apts
    0.6 miles away

    Banks

    U.S. Bank
    1.0 miles away
    Wells Fargo
    1.8 miles away
    Bremer
    1.9 miles away
    Chase
    3.0 miles away
    MidCountry Bank
    3.2 miles away

    Hospitals

    Park Nicollet Methodist Hospital
    2.2 miles away
    Fairview Southdale Hospital
    3.9 miles away
    Pride Institute
    4.3 miles away
    Redeemer Health & Rehab Center
    6.1 miles away
    Regency Hospital
    6.4 miles away

    Pharmacies

    Walgreens
    1.7 miles away
    Olsen Brothers: A Walgreens Pharmacy
    2.3 miles away
    CVS Pharmacy
    3.4 miles away

    Dentists

    Knollwood Dentistry
    1.9 miles away
    HealthPartners Dental
    3.0 miles away
    Orthodontic Care Specialists
    3.2 miles away
    Metro Dentalcare
    3.2 miles away
    Jain Dental
    3.5 miles away

    Parks

    Valley Park
    0.1 miles away
    Lincoln Drive Floodplain
    0.2 miles away
    Van Valkenburg Park
    0.2 miles away
    Park Valley Playground
    0.2 miles away
    Buffer Park
    0.3 miles away

    Places of Worship

    Mount Olivet Chapel
    8.3 miles away

    Shopping

    Knollwood Mall
    1.9 miles away
    Crossroads Center
    3.4 miles away
    Eden Prairie Center
    4.0 miles away
    Ridgedale Center
    4.1 miles away
    Southdale Shopping Center
    4.2 miles away

    Culture

    Hopkins Center for the Arts
    1.0 miles away
    Edina Art Center
    3.3 miles away
    Veterans' Memorial Amphitheater
    3.4 miles away
    Eden Prairie Art Center
    4.1 miles away
    Ted Paul Theater
    4.9 miles away

    Restaurants

    Tibet Corner
    0.9 miles away
    Mainstreet Bar & Grill
    1.0 miles away
    Hoagie's Family Restaurant
    1.0 miles away
    Nacho's Mexican Grill
    1.0 miles away
    Star Wok
    1.1 miles away

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    Google map of Hopkins Health Services

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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