📞 Call for pricing and availability: (800) 780-8101
Highview Of Northampton
222 River Road, Leeds, MA 01053
For Pricing & Availability
(800) 780-8101To Reach a Resident
(413) 584-8457Estimated Pricing
Price Comparison
Highview Of Northampton Description
Highview Of Northampton is a community that offers assisted living, memory care, nursing care, respite care, skilled nursing and rehabilitation and is about 4.3 miles outside the town of Northampton, Massachusetts. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.
The community has an average rating of 6.4 out of 10 making it the 3rd highest rated community in the city out of 3 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Leeds
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Leeds
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Leeds
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Leeds
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Negative Reviews:
- One reviewer had a terrible experience, citing lost personal items and unresponsive staff, suggesting the facility should be investigated and closed down.
- Concerns about staffing patterns affecting both patients and staff negatively, with reports of negligent practices regarding patient care and medication management.
- A family member reported receiving damaged personal belongings of a deceased resident, with poor communication from the facility's staff.
- Several reviews describe the facility as unsafe and poorly managed, with instances of residents choking, admitting patients with violent histories, and overall incompetence.
- Employees reportedly treated poorly, with one former employee not receiving their final paycheck.
- Former staff and a reviewer criticized the management and corporate for providing insufficient resources and abusive treatment towards staff.
Positive Reviews:
- Some reviewers praised the physical and occupational therapy received, noting friendly staff and effective results.
- Appreciation for the ambassador program, highlighting the personal care and friendship provided by the ambassadors.
- Gratitude expressed towards the caring staff, especially in the east wing, and the overall positive impact on residents' well-being.
- Despite the facility's physical condition, one reviewer valued the caring nature of the staff over aesthetics.
Mixed Reviews:
- While some reviews highlight the hardworking nature of the staff and their efforts to provide care with limited resources, others point out significant management and safety issues.
- The ambassador program received high praise for its positive impact on residents, though it was noted that the program no longer operates as of summer '22.
Reviews
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Highview Of Northampton Videos
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Health
Services
Activities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 2
Quality measure rating: 2
Long-term quality measure rating:
1
Short-term quality measure rating:
2
Nursing Home Overview
Participation
date: July 1, 1990
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 120
Total current residents: 111
Facility is located in a hospital: No
Special Focus Status Candidate: Yes
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 7
Number of payment denials: 0
Number of fines: 6
Total cost of fines: $356206
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-02-23 | 2022-03-17 | D | Smoke Deficiencies | Properly provide smoke detection systems in areas open to corridors. |
| 2022-02-23 | 2022-03-17 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-10-28 | 2019-11-29 | F | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2019-10-28 | 2019-11-29 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-10-28 | 2019-11-29 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-05-23 | 2023-06-30 | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2023-05-23 | 2023-06-30 | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2023-05-23 | 2023-06-30 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2023-05-23 | 2023-06-30 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2023-04-27 | 2023-05-26 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2023-04-27 | 2023-05-26 | G | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2023-04-27 | 2023-05-26 | G | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2023-03-16 | 2023-04-03 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2023-02-21 | 2023-04-03 | G | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2022-12-20 | 2022-12-30 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2022-11-15 | 2022-12-02 | G | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2022-11-15 | 2022-12-02 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2022-02-14 | 2022-03-25 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-02-14 | 2022-05-09 | D | Resident Rights Deficiencies | Give the resident's representative the ability to exercise the resident's rights. |
| 2022-02-14 | 2022-03-25 | E | Resident Rights Deficiencies | Allow resident to participate in the development and implementation of his or her person-centered plan of care. |
| 2022-02-14 | 2022-03-18 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2022-02-14 | 2022-03-25 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2022-02-14 | 2022-03-25 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2022-02-14 | 2022-03-25 | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2022-02-14 | 2022-03-25 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-02-14 | 2022-03-25 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2022-02-14 | 2022-03-25 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-02-14 | 2022-03-25 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-02-14 | 2022-03-25 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2022-02-14 | 2022-03-25 | D | Quality of Life and Care Deficiencies | Provide for the safe, appropriate administration of IV fluids for a resident when needed. |
| 2022-02-14 | 2022-03-28 | H | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2022-02-14 | 2022-03-25 | G | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2022-02-14 | 2022-03-25 | G | Nursing and Physician Services Deficiencies | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| 2022-02-14 | 2022-03-25 | E | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2022-02-14 | 2022-03-25 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2022-02-14 | 2022-03-25 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-02-14 | 2022-03-25 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2022-02-14 | 2022-03-25 | D | Administration Deficiencies | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly |
| 2022-02-14 | 2022-05-09 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-02-14 | 2022-04-08 | F | Infection Control Deficiencies | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. |
| 2022-02-14 | 2022-03-25 | D | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| 2022-02-14 | 2022-03-25 | F | Infection Control Deficiencies | Report COVID19 data to residents and families. |
| 2022-02-14 | 2022-03-25 | F | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. |
| 2021-10-19 | 2021-11-26 | G | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2021-10-19 | 2021-11-26 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2021-10-19 | 2021-11-26 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-10-04 | 2021-11-15 | D | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
| 2021-10-04 | 2021-11-15 | H | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2021-10-04 | 2021-11-15 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2021-03-16 | 2021-04-19 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2021-03-16 | 2021-04-19 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-03-16 | 2021-04-19 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2021-03-16 | 2021-04-19 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-03-16 | 2021-04-19 | D | Quality of Life and Care Deficiencies | Provide for the safe, appropriate administration of IV fluids for a resident when needed. |
| 2021-03-16 | 2021-04-19 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2021-03-16 | 2021-04-19 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2021-03-16 | 2021-04-19 | D | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2021-03-16 | 2021-04-19 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2021-03-16 | 2021-04-19 | D | Quality of Life and Care Deficiencies | Provide or obtain dental services for each resident. |
| 2021-03-16 | 2021-04-19 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-03-16 | 2021-04-19 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-03-16 | 2021-04-19 | F | Infection Control Deficiencies | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. |
| 2021-03-16 | 2021-04-19 | D | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| 2021-05-25 | 2021-06-23 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-05-25 | 2021-06-23 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-03-10 | 2021-04-19 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2021-03-10 | 2021-04-19 | D | Resident Rights Deficiencies | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. |
| 2021-03-10 | 2021-04-19 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2020-12-01 | 2020-12-31 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2020-11-10 | 2020-12-11 | D | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2020-11-10 | 2020-12-11 | D | Resident Rights Deficiencies | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. |
| 2019-09-20 | 2019-10-24 | D | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
| 2019-09-20 | 2019-10-24 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2019-09-20 | 2019-10-24 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2019-09-20 | 2019-10-24 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2019-09-20 | 2019-10-24 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-09-20 | 2019-10-24 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-09-20 | 2019-10-24 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2019-09-20 | 2019-10-24 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2019-09-20 | 2019-10-24 | E | Nutrition and Dietary Deficiencies | Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. |
| 2019-09-20 | 2019-10-24 | D | Nutrition and Dietary Deficiencies | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. |
| 2019-09-20 | 2019-10-24 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2017-09-12 | $15,021 |
| 2018-06-07 | $13,123 |
| 2018-10-11 | $73,062 |
| 2019-05-16 | $18,075 |
| 2021-03-10 | $10,261 |
| 2021-03-10 | $9,750 |
| 2021-10-04 | $56,710 |
| 2021-10-04 | $59,826 |
| 2022-02-14 | $131,961 |
| 2022-02-14 | $132,391 |
| 2022-02-14 | $129,012 |
| 2022-11-15 | $41,650 |
| 2023-02-21 | $93,100 |
| 2023-02-21 | $100,450 |
| 2023-04-27 | $11,629 |
What is in the Neighborhood
- The closest city is Northampton which is 4.3 miles away and has a population of 28,540 (mid sized town).
- The average income is $93,759, which is very high compared to other zip codes.
- Weather
- High Temperature: 77
- Low Temperature: 29
- Average Temperature: 52.2
- Day Breakdown: The area gets 137 days of rain, 38 days of snow and 189 days of sun
- Precipitation: 1.3 inches a year
- The average life expectancy in zip code is 81.62 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 163.0, Moderate Days 18.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Williamsburg General Store
2.2 miles awayWilliamsburg Market
2.3 miles awayCooper's Corner
2.9 miles awayRiver Valley Co-op
3.5 miles awayBig Y
3.7 miles awayNone Found
Bus Stations
Haydenville IB
0.7 miles awayHaydenville Center OB
0.7 miles awayLeeds
0.8 miles awayBrassworks IB
0.9 miles awayVA Medical Center
1.6 miles awayBanks
Florence Savings Bank
2.3 miles awayFlorence Bank
2.7 miles awayNorthampton Cooperative Bank
2.9 miles awayPeoples United Bank
3.7 miles awayGreenfield Savings Bank
4.2 miles awayHospitals
VA Medical Center
1.3 miles awayCooley Dickinson Hospital
3.5 miles awayEmergency Off-Hour Gate
10.0 miles awayHolyoke Medical Center
11.9 miles awayHuntington Health Center
12.8 miles awayPharmacies
Walgreens
2.8 miles awaySerio's Pharmacy
4.8 miles awayCVS Pharmacy
5.0 miles awayCVS/pharmacy
12.9 miles awayCVS
16.2 miles awayDentists
Ragali and Walder Orthodontics
3.0 miles awayHampshire Family Dental
5.0 miles awayNorthampton Implant and Family Dentistry
5.1 miles awayRiver Valley Dental
6.6 miles awayAspen Dental
8.0 miles awayParks
Roberts Hill Conservation Area
0.8 miles awaySmith School V.A. Parcel
1.0 miles awayLook Memorial Park
1.2 miles awaySaw Mill Hills Conservation Area
1.5 miles awayRoberts Reservoir Complex
1.6 miles awayPlaces of Worship
First Church of Christ, Congregational
19.2 miles awayShopping
Thornes Marketplace
5.0 miles awayMountain Farms Mall
7.7 miles awayHampshire Mall
8.1 miles awayHolyoke Shopping Center
12.8 miles awayEastfield Mall
19.0 miles awayCulture
Pines Theater
1.8 miles awayMuseum of Art
4.8 miles awayThe Basement
5.0 miles awayAcademy of Music Theatre
5.0 miles awayIron Horse Music Hall
5.0 miles awayRestaurants
Williamsburg Snack Bar
1.1 miles awayVilliage Green Greenhouse
1.2 miles awayLocal Burgy
1.3 miles awayPanda Garden
1.9 miles awayA-1 Hilltown Pizza
2.0 miles awayGet exact pricing & check availability
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