📞 Call for pricing and availability: (800) 780-8101

Heritage Care Center

4401 North Hanley Road, Saint Louis, MO 63134

Nursing Home Respite Care Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(314) 521-7471

Estimated Pricing

Studio
Estimated $10,352

Price Comparison

  • Average City Price: $9,636
  • Average State Price: $8,980
  • Average National Price: $7,508


  • Heritage Care Center Description

    Heritage Care Center is a community that offers nursing care, respite care, skilled nursing and rehabilitation and is located in the small town of Saint Johns, Missouri. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 4.4 out of 10 making it the 73rd highest rated community in the city out of 76 communities. See more information on reviews.

    The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Saint Louis

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Saint Louis


    Community Reviews

    4.3
    Heritage Care Center
    Based on My Caring Plan's proprietary scoring, including 26 reviews across the web

    Ranking

  • Ranking in City: 73 out of 76 communities in Saint Louis
  • Ranking in State: 874 out of 903 communities in MO
  • Facility and Grounds C



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Summary of Reviews:

    • Several reviews report a strong smell of urine and the presence of cockroaches within the facility.
    • Concerns are raised about the facility's focus on census and financial matters over resident care.
    • Administration and staff are criticized for poor communication and disrespectful behavior towards workers and residents. There are, however, mentions of a few caring CNA staff.
    • Heartbreaking accounts of neglect, including a family not being notified of a relative's death and issues with handling of personal belongings.
    • Complaints about the facility's cleanliness, with reports of it reeking of urine and feces.
    • Changes in management, particularly the Director of Nursing, are linked to a decline in the quality of care, with reports of residents being treated like prisoners and receiving inadequate medical attention.
    • One positive review mentions the facility being clean and the staff being great, with a resident being very happy there.
    • Distressing accounts of a resident's death with minimal communication to the family and lack of information on the resident's belongings.
    • A positive note on a substance abuse training session held at the facility, highlighting the enthusiasm and politeness of residents and the administrative team.
    • Appreciation for the staff from a family member, mentioning several staff members by name and thanking them for their care.
    • Multiple calls for the facility to be shut down due to poor conditions and inadequate care.
    • One employee, Dollie, is singled out for actually caring about the patients amidst widespread criticism of the facility and staff.
    • Overall sentiment that the facility has significantly declined in quality over the years and should be closed down.


    Reviews

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    Health

    Bariatric Care

    Case Management

    IV Therapy

    Hospice

    Post Surgical Care

    Respite Care


    Services

    Pharmacy

    Barber/Beauty Shop

    Laundry

    Planned Activities

    Social Services

    Transportation


    Activities

    Planned Activities


    Transportation

    Transportation



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 2
    Staffing rating: 1
    Quality measure rating: 1
    Long-term quality measure rating: 1
    Short-term quality measure rating: 2


    Nursing Home Overview

    Participation date: June 21, 1993
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 120
    Total current residents: 111
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 10
    Number of substantiated complaints: 7
    Number of payment denials: 1
    Number of fines: 3
    Total cost of fines: $122206


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2019-07-26 2019-09-09 F Emergency Preparedness Deficiencies Develop and maintain an Emergency Preparedness Program (EP).
    2019-07-26 2019-09-09 F Emergency Preparedness Deficiencies Establish staff and initial training requirements.
    2019-07-26 2019-09-09 E Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2019-07-26 2019-09-09 E Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2019-07-26 2019-09-09 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2019-07-26 2019-09-09 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2019-07-26 2019-09-08 E Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2019-07-26 2019-09-09 E Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.
    2019-07-26 2019-09-09 E Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2019-07-26 2019-09-09 F Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    2019-07-26 2019-09-09 F Gas, Vacuum, and Electrical Systems Deficiencies Meet requirements for the use of electrical equipment.
    2019-07-26 2019-09-09 E Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2018-07-30 2018-09-07 F Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2018-07-30 2018-09-07 F Egress Deficiencies Have exits that are accessible at all times.
    2018-07-30 2018-09-07 F Smoke Deficiencies Provide properly protected cooking facilities.
    2018-07-30 2018-09-07 F Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2018-07-30 2018-09-07 F Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2018-07-30 2018-09-07 F Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.
    2018-07-30 2018-09-07 F Services Deficiencies Have an externally vented heating system.
    2018-07-30 2018-09-07 F Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2018-07-30 2018-09-07 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2018-07-30 2018-09-07 F Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2017-08-28 2017-10-12 E Egress Deficiencies Have exits that are accessible at all times.
    2017-08-28 2017-10-12 E Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Fines

    Fine Date Fine Amount
    2020-06-10 $9,750
    2021-05-03 $105,963
    2021-05-03 $73,671
    2021-06-21 $650
    2022-08-10 $23,989
    2022-08-10 $15,593

    Denials

    Denial Date Payment Denial Days
    2021-05-03 128

    What is in the Neighborhood

    General Area Overview
    • The closest city is Saint Johns which is 1.4 miles away and has a population of 7,690 (very small town).
    • The average income is $30,412, which is very low compared to other zip codes.
    • Weather
      • High Temperature: 81
      • Low Temperature: 33
      • Average Temperature: 58.9
      • Day Breakdown: The area gets 154 days of rain, 21 days of snow and 189 days of sun
      • Precipitation: 2.2 inches a year

    Demographic Overview
    • The median age is 35.0 years old, average compared to other cities.
    • 5.4% of the population are Veterans which is a average percentage of Veterans compared to other cities.
    • 6.91% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
    • The population is 0% American Indian and Alaska Native, 3% Asian, 45% Black or African-American, 3% Hispanic or Latino, and 46% White.

    Health and Safety Overview
    • The average life expectancy in zip code is 78.62 years old, which is average compared to other zip codes.

    Click the button above to explore the neighborhood

    Supermarkets

    Shop 'n Save
    1.9 miles away
    Save-A-Lot
    2.0 miles away
    Schnucks
    2.4 miles away
    ALDI
    2.6 miles away
    Aldi
    3.4 miles away

    Transportation

    North Hanley
    0.2 miles away
    UMSL North
    0.8 miles away
    UMSL South
    1.2 miles away
    Lambert Airport Terminal 2
    2.3 miles away
    Rock Road
    2.6 miles away

    Bus Stations

    MetroLink North Hanley Station
    0.2 miles away
    Natural Bridge at Darby
    3.2 miles away
    Natural Bridge at Goodfellow
    3.4 miles away
    West Florissant at Goodfellow
    3.5 miles away
    Goodfellow at Selber Court
    3.6 miles away

    Banks

    UMB Bank
    1.9 miles away
    U.S. Bank
    2.1 miles away
    Fifth Third Bank
    2.3 miles away
    PNC Bank
    2.4 miles away
    Neighbors Credit Union
    4.1 miles away

    Hospitals

    Hawthorne Children's Psychiatric Hospital
    2.2 miles away
    Northwest HealthCare
    4.2 miles away
    Metropolitan Saint Louis Psychiatric Center
    5.1 miles away
    Ranken Jordan Pediatric Bridge Hospital
    5.2 miles away
    Christian Hospital Northeast
    5.6 miles away

    Pharmacies

    Walgreens
    1.9 miles away
    CVS
    3.8 miles away
    CVS Pharmacy
    5.5 miles away
    Schnucks Pharmacy
    6.1 miles away

    Dentists

    Soft Touch Dental
    3.8 miles away
    Arch Orthodontics
    6.2 miles away
    Aspen Dental
    6.3 miles away
    Creve Coeur Dentistry
    7.0 miles away
    Creve Coeur Family Dentistry
    7.5 miles away

    Parks

    Bel-Ridge
    0.9 miles away
    Saint John
    0.9 miles away
    St. Vincent County Park
    1.4 miles away
    Plaza at 501
    1.5 miles away
    Pasadena Hills
    1.7 miles away

    Places of Worship

    First Unitarian Church of Alton
    13.9 miles away

    Shopping

    Saint Louis Galleria
    5.9 miles away
    St Louis Outlet Mall
    6.8 miles away
    Plaza Frontenac
    7.7 miles away
    Jamestown Mall
    7.8 miles away
    St. Louis Union Station
    8.6 miles away

    Culture

    Blanche M Touhill Performing Arts Center
    0.7 miles away
    Heman Park Community Center
    3.9 miles away
    E. Desmond Lee Concert Hall
    4.4 miles away
    Craft Alliance
    4.4 miles away
    Artisans in the Loop
    4.5 miles away

    Restaurants

    Ferguson Brewing Company
    1.6 miles away
    Oriental Chop Suey
    1.8 miles away
    Whistle Stop Depot
    1.8 miles away
    St. Louis Fish Chicken Grill
    2.1 miles away
    Pasta House/ Schlafly Beer
    2.2 miles away

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    Google map of Heritage Care Center

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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