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Franklin Heights Nursing & Rehabilitation

223 S Resler, El Paso, TX 79912

Nursing Home Respite Care Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(915) 584-9417

Estimated Pricing

Studio
Estimated $5,343

Price Comparison

  • Average City Price: $5,525
  • Average State Price: $6,573
  • Average National Price: $7,508


  • Franklin Heights Nursing & Rehabilitation Description

    Franklin Heights Nursing & Rehabilitation is a community that offers nursing care, respite care, skilled nursing and rehabilitation and is about 3.0 miles outside the town of Sunland Park, Texas. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 7.8 out of 10 making it the 19th highest rated community in the city out of 38 communities. See more information on reviews.

    The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in El Paso

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in El Paso


    Community Reviews

    7.8
    Franklin Heights Nursing & Rehabilitation
    Based on My Caring Plan's proprietary scoring, including 53 reviews across the web

    Ranking

  • Ranking in City: 19 out of 39 communities in El Paso
  • Ranking in State: 1908 out of 2783 communities in TX
  • Facility and Grounds B

    Care B

    Staff A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • Staff described as great, caring, and amazing, creating a friendly environment with wonderful patient care.
    • Several reviewers highlighted excellent activities for residents and a welcoming environment.
    • Some staff members, including an activities director and a business office manager, received special mention for going above and beyond in their care and assistance.
    • Facility praised for being clean, safe, and accommodating, with attentive staff and fun activities.
    • Many reviewers recommended the facility highly, noting the professional and informative nursing staff and the overall great care provided.
    • Positive comments on the facility's handling of COVID-19 protocols and the dedication of the team, including janitorial, kitchen, nurses, and CNAs.
    • Some individuals shared personal stories of their loved ones receiving outstanding care and being very well taken care of.

    Negative Reviews:

    • Several reviews criticized the facility for poor patient care, including long wait times for assistance, unprofessional staff, and neglectful treatment.
    • Complaints about the facility's cleanliness and management, with one reviewer mentioning a blood stain and another describing the environment as a "warehouse of elderly looking like they have been neglected."
    • Some reviewers expressed dissatisfaction with the staff's responsiveness and professionalism, mentioning rude behavior and lack of timely assistance.
    • A few reviews highlighted issues with the facility's management and administrative responses to complaints, describing them as inadequate or unprofessional.
    • One reviewer had a negative experience with the interview process for potential employment, describing it as unprofessional and disrespectful of time.

    Mixed Reviews:

    • One review gave a 3-star rating, appreciating a specific staff member's exceptional care but noting overall issues with staffing and the need for better management of CNAs and nurses.
    • Another review gave the facility a grade of 0, citing bad treatment and unprofessional CNA behavior but did not recommend the place.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Connect with a Free Senior Living Advisor

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    Health

    Nursing Restorative Programs

    Respite Care

    Wound Care

    Physical, Occupational, and Speech Therapy

    Surgery Recovery

    Stroke and Neurological Conditions


    Services

    Transportation Services

    Beauty & Barber Services

    Laundry & Housekeeping

    Religious Services

    Long-term Care

    Short-term Stays


    Activities

    Engaging Activities


    Dining

    Nutritional Services

    Menus

    Regional Favorites

    Quality Ingredients

    Nutritious and Delicious Meals



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 2
    Staffing rating: 1
    Quality measure rating: 4
    Long-term quality measure rating: 4


    Nursing Home Overview

    Participation date: March 1, 1995
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 132
    Total current residents: 91
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 2
    Number of substantiated complaints: 3
    Number of payment denials: 0
    Number of fines: 1
    Total cost of fines: $5000


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-05-02 2023-05-23 C Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2022-01-04 2022-02-21 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2022-01-04 2022-02-21 C Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2020-10-02 2020-11-20 C Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Fines

    Fine Date Fine Amount
    2023-02-21 $5,000

    What is in the Neighborhood

    General Area Overview
    • The closest city is Sunland Park which is 3.0 miles away and has a population of 15,940 (small town).
    • The average income is $79,290, which is high compared to other zip codes.
    • Weather
      • High Temperature: 87
      • Low Temperature: 48
      • Average Temperature: 69.1
      • Day Breakdown: The area gets 65 days of rain, 1 days of snow and 297 days of sun
      • Precipitation: 0.5 inches a year

    Demographic Overview
    • The median age is 33.1 years old, low compared to other cities.
    • 7.0% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
    • 23.45% of the population are Foreign-born which is a high percentage of Foreign-born compared to other cities.
    • The population is 0% American Indian and Alaska Native, 1% Asian, 2% Black or African-American, 45% Hispanic or Latino, and 49% White.

    Health and Safety Overview
    • The crime rate is 4.3 per 100 people which is high compared to other cities.
      • Violent Crime: 1.37 incidents per 100 people
      • Property Crime: 2.05 incidents per 100 people
      • Drug-Related Crime: 0.41 incidents per 100 people
    • The average life expectancy in zip code is 78.5 years old, which is average compared to other zip codes.
    • Air Quality: Good Days 75.0, Moderate Days 123.0, Unhealthy for Sensitive Groups Days 14.0, Unhealthy Days 1.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Whole Foods Market
    0.2 miles away
    Albertsons
    0.3 miles away
    Walmart Supercenter
    0.8 miles away
    Sprouts Farmers Market
    0.9 miles away
    Lowe's Big 8 Foods
    1.4 miles away

    None Found

    Bus Stations

    Resler
    0.2 miles away
    Bay F
    0.7 miles away
    Bay E
    0.7 miles away
    Bay D
    0.7 miles away
    Westside Transit Center
    0.8 miles away

    Banks

    Wells Fargo
    0.3 miles away
    Bank of the West
    0.5 miles away
    Bank of America
    0.9 miles away
    BBVA Compass Bank
    1.1 miles away
    GECU
    1.5 miles away

    Hospitals

    The Hospitals of Providence Transmountain Campus
    4.9 miles away
    Providence Memorial Hospital
    5.2 miles away
    William Beaumont Army Medical Center
    5.2 miles away
    Las Palmas Medical Center
    5.3 miles away
    El Paso VA Health Care Clinic
    5.3 miles away

    Pharmacies

    CVS Pharmacy
    1.0 miles away
    Walgreens
    1.5 miles away
    CVS
    4.9 miles away
    FarmaAhorro
    7.2 miles away
    Similares
    7.3 miles away

    Dentists

    El Paso Endodontics
    0.9 miles away
    Cirujano Dentista
    8.1 miles away
    Las Palmas
    8.1 miles away
    Ronald W Care DDS
    8.2 miles away
    Sunny Smiles
    9.7 miles away

    Parks

    Paul Harvey Park
    0.5 miles away
    H T Ponsford Park
    0.5 miles away
    El Paso
    0.5 miles away
    Irwin J. Lambka
    0.6 miles away
    Palo Verde Park
    0.9 miles away

    Places of Worship

    Mision de San Jose
    10.1 miles away
    San Jose
    21.9 miles away

    Shopping

    Fort Bliss Exchange
    7.2 miles away
    Plaza de la TecnologĂ­a
    7.5 miles away
    Juárez
    7.6 miles away
    Plaza Velarde
    7.6 miles away
    Centro Comercial Continental
    7.7 miles away

    Culture

    The Summit
    2.5 miles away
    McKelligon Canyon Amphitheatre
    4.0 miles away
    Rubin Center
    5.0 miles away
    Magoffin Auditorium
    5.0 miles away
    Agave Rosa Gallery
    5.9 miles away

    Restaurants

    Souper Salad
    0.2 miles away
    Mancora Peruvian Restaurant
    0.4 miles away
    Café Italia
    0.5 miles away
    Golden Corral
    0.6 miles away
    Arby's (closed)
    0.8 miles away

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    Google map of Franklin Heights Nursing & Rehabilitation

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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